HVAC reviews in Indianapolis, Indiana

Brilliant installation and designs. Highly recommend.

It was expensive but they got the AC back up and running before he left.

Best place for your heating and air conditioning needs call they are ready to serve you.

Will never do business with this company again. Wouldn't help us with our A.C. in this 90 degree heat, with an infant in the house. Wouldn't give us any information, even on how much an emergency surcharge would be. We are repeat customers as well. What an absolute joke.

Just had the most wonderful experience with technician Jerry. As a single woman, it was nice to have someone explain things, answer questions without being condescending and give my son and I beneficial information to maintain the AC system in the future...definitely yearly tune-up! Swift Mechanical will be a future recommendation to EVERYONE! Thank you, Amy in Fishers

On time with service. Rick and Dillon. Down to earth technicians. Were easy to talk to. Kept me informed. Happy with their prompt service. Happy with Jarod, no high pressure sales technician. Great listener took time to understand what the issues were. Easy to get ahold of. Don't spend alot of time transferring me around. They get right to their customer.😊

I am so impressed with the technician that came out to assist us! He went above and beyond for us! I will definitely be recommending swiftair to people going forward!

They performed an Test & Balance on the 30th floor.
The Tech that came out did a great job and turned in all of his paper work.
They billed me and I paid the bill.
I was looking for the report and drawing of the duct work but never was sent to me.
There calming they sent it all to me and they can not locate. Saying there system crashed and they have no records of sending or not sending it but not wiling to work with me to make it right. So I'm out $4,030.00.

We love swift air mechanical. I called them today had a problem with our furnace they were there in less than an hour. We had had a power outage thought furnace was bad technician looked at it said it was the power company not our furnace. He also recommended not to use top of the line furnace filters said they were to good. Even though we had to pay for a service call well worth it

We were initially introduced to Perdue Heating and Cooling by the recommendation of a neighbor. This was about 9 years ago. Since then (and I don’t know exactly when Swift Air Mechanical bought Perdue), the quality of work and customer service have declined to the point we cannot trust this company to do anything to our heating/cooling equipment. When a series of undertrained "technicians" came 8 times, unsuccessfully, to fix a problem someone from another company was able to identify and fix in 2 visits, we decided to sever our relationship with Swift Air Mechanical. I cannot recommend this company to anyone.

Avoid Using SWIFT AIR / PERDUE HEATING AND COOLING If You Want the Job Done Right

When Swift Air (also known as Perdue Heating and Cooling) installed my new air conditioner, they overcharged the system. This caused the unit to short cycle for several days straight (see video). They eventually returned to remove excess refrigerant, which resolved the immediate issue, but I have been concerned ever since about the wear and tear that may have caused on the system and how much it may have shortened its lifespan since it probably started and stopped thousands of times during that short timespan. During install they also remove all the trim from an access opening to my attic and never returned to repair it (see photo).

Despite this, I continued using them because new units come with a service contract. That turned out to be a mistake.

Several times during my service contact with them they have forgotten to come perform either my spring or fall maintenance. During this last spring maintenance visit, after I called to remind them to come out, they failed to reconnect a capacitor which resulted in blowing a fuse in the AC system and leaving me without air conditioning for several days. They also neglected to replace the caps on the refrigerant lines. (see photos) And now, even though I'm covered under both the Swift Air service plan and the Trane manufacturer warranty, I've been without AC for five days and counting while I wait for them to return to replace a failed Trane thermostat—something they’ve acknowledged is covered under warranty.

To make matters worse, while Penny (who answers the phone) is kind and helpful, no one from their parts department has responded to either her follow-ups or mine. I still have no idea whether the part has even been ordered or when they plan to complete the repair.

In short, if you want reliable service and a properly installed system without excess damage to your home, I strongly recommend looking elsewhere.

Of all the companies you could hire, do not hire Perdue Heating and Cooling or Swift Air Mechanical.
Hiring them was a big mistake. During their time in our home, we experienced theft and vandalism of our equipment. The owner failed to deliver a quality design or reliable equipment, leaving us with an uncomfortable and poorly functioning system. This company operates like a fly-by-night organization and cannot be trusted to handle professional HVAC work.

We have entire systems shut off in our house this winter and the temperature continues to rise, the owner will lie to you to sell you a system. This company is built on profit before integrity, i'd hate to see someone make the same mistake I did, I trusted Alan Cox and he lied over and over.
He was rolled up by PE and doesn't care what damage he dis and all of the lies he told.

1. Unprofessional
2. Untrustworthy
3. Incompetent
4. Inefficient
5. Disorganized
6. Inconsistent
7. Neglectful
8. Substandard
9. Unreliable
10. Dishonest
11. Deceptive
12. Reckless
13. Unskilled

Referred by a close friend. Expected better.

Absolutely honest company in the competitive world of HVAC.

I highly recommend newby and sons. They were professional , affordable and squeezed me in on the same day.

I have been using Newby & Son for my portfolio of homes for my heating and cooling needs for about a year now. I've been impressed by their professionalism, responsiveness, and honesty. They provide quality service, appear to have fair pricing, and have been responsive to my (many) requests for help thus far. They have also pointed me in the direction of other services / contractors when they feel I could get better value for money somewhere else. This really helps me know they care about me more than trying to squeeze every bit of money than can out of my business.

I have used this company to to regularly maintain my furnace for years. Today I had a new furnace installed. It was time for the old furnace to be replaced. It had run its useful life. The price for the new furnace is a good price.

Mike and Chris, who maintain and install furnaces are excellent and friendly. They do not try to upsell you things you do not need.

I look forward to having Newby & Son continue to service my furnace needed.

Our AC unit is cooling much better now. Thanks to Indianapolis Heating & Cooling for the quick repair. The technician was very helpful.

Great guy, with great service! Highly recommend!

Very professional, was here fast , determined the problem fix it, made my day
Thank you

Professional, honest and dependable. Ive called 3 separate times and Ive never been disappointed by their work or prices. Thank you!