HVAC reviews in Indianapolis, Indiana

They got the heat back on #1

It was such a pleasure with doing business with Factor Direct. Todd was very professional and provided quality work.

Todd gave me a great price and did a quality job

Great Customer service goes above and beyond. Thank you for a positive experience . Will recommend your services to others.

Todd came out after a hard day great company great guy

I had this company do two new installs for my real estate clients and they were very helpful throughout the process. They really helped new home owners save money and they had a great customer experience

Factory Direct was professional, thorough and pretty reasonable! I would recommend this company to anyone that is looking for top notch quality at a good price. Check this company out today!

Great service from start to finish. They were on time, professional, and explained everything clearly. Our heating and air system is working perfectly now.”

The minisplit that we have installed in our dog’s room decided to start blowing air instead of heat in the dead of winter. I called Todd and explained the situation hoping he had the experience with this particular system. Beforehand I reached out to 2 other contractors because I had a home warranty that I hoped would cover the repair but it didn’t. My unit had been leaking coolant for over 6mths and needed to be re-charged and torqued. I also needed to add an outdoor electrical box for the unit. Thankfully Todd was able to fix the leak issue once he got the right parts and corrected the electrical issue. Luckily I did not have to replace the unit and his prices are very reasonable. I highly recommend this company for your HVAC services!

I had a great experience with my recent HVAC installation. From start to finish, the AAron was friendly, professional, and easy to work with. He really went out of their way to accommodate my schedule, which made the whole process stress-free and convenient.

The installation itself was handled efficiently and with attention to detail. He took the time to answer my questions and made sure everything was working perfectly before they left. It’s clear he takes pride in his work and care about customer satisfaction.

I highly recommend AARon's Air services to anyone looking for reliable, high-quality HVAC work.

Aaron installed a new AC unit for us last year which he was able to get us an excellent price on and which is working great! Minor troubleshooting and upkeep is just a text away and he is extremely prompt and helpful with any questions. He recently also installed a ducted/vented range hood and associated cabinetry (including on-the-fly changes I requested, and moving a light fixture) for us which we're very happy with! I have recommended him to all my friends looking to update their AC and would definitely use his services again.

Witnessed great service!

VERY unresponsive! He doesn’t value your time

Aaron and everyone with the company are honest and fair priced.

Thank you for the great service.

Came out same day. Saved me from having to get a totally new unit.

Super thankful!!

Excellent customer service, Great work , Very reliable and friendly you can ask questions and very professional. He is my hvac Guy for life.

Getting a new HVAC system is a big decision. I am very happy with mine Aaron did exactly what he promised at an affordable price.

Aaron is very knowledgeable and professional and kind. He made savings recommendations. I highly recommend Aaron and his company.

Aaron is personable, fair, and takes the time to explain everything he's doing as he goes. He genuinely wants you to walk away with a clear understanding of why something needs to be fixed or replaced.

Aaron came out, looked everything over and gave us so much helpful information! We’ve been using the wrong air filters, we will need a new furnace come the new year, and how to get the best bang for our buck!

Aaron is very professional. Always tells me what to expect and how long the call will be. I've been very satisfied with his work.