Plumbing reviews in Indianapolis, Indiana

I had an ongoing horror story with my existing furnace installed by a home warranty company and needed a real professional to come install a new furnace ASAP. It only took 24 hours from the time I called 24-7 to when I had my new furnace on and heating my house, and this was right before a major snowstorm! They were fast, knowledgeable, professional, and very polite folks. I would recommend this company to anyone and will be using them for all my HVAC needs from now on!

I had a great experience with a very professional technician who was able to replace a frozen pipe that had caused a leak in my house. Thank you for great, prompt and friendly service!

This company went out of there way to save me money! I had a leek in the ceiling of my garage that was discovered at 9PM. After calling 3 other companies that were not available I found them. They answered my call and had a service person call me with 20 min. He discussed my problem and talk about what he would need to do to fix it. He was going to be another hour before he finished another job so we agreed with the water off I could wait until morning and save $150. They called at 8AM the next day to come out to fix the leak. They arrived in 20min and the they went out of their way to avoid cutting the drywall in the ceiling. Amazing job and they ate my new go to plumber for all my needs. Oh and the repair was only $209.

Highly recommend 24-7. Will definitely use them for any future services. Staff was very communicative, including Taylor in the office. We had a pretty big project and Clint was our Plumber. We can not say enough about him. He was extremely professional , always willing to answer any questions, and just an all around nice guy. This was not an easy job at all and very exhausting, and he never let it show. You could truly tell he loves his job. Our plumbing issue required some man power, so Kammeron assisted Clint, and he was great as well. Clint was aware we had issues with previous plumbing companies and instead of sub contracting the concrete work, he took the job on himself so we wouldn't have to wait any longer. 24-7 Is definitely the company you want for your plumbing needs.

I needed a new valve installed in my shower. Another company came out and gave me a quote. I found 24-7 Plumbing through porch.com. Justin Braunager came out within 2 days, gave me a great quote ($129 lower) and explained exactly what I needed. They got me scheduled 2 days later for the repair. He did a great job and was polite and courteous to me, wore a mask and was respectful to my home (wore shoe covers). Absolutely terrific service!

Our toilet has been running for a while. I found 24/7 Plumbing though Angie’s List - now Angi. I received a call from 24/7 Plumbing giving me an ETA of the technician. Juan arrived on time, looked at the problem and immediately knew how to resolve the issue. He gave me a quote for work, asked if he could complete the job and then solved the issue. He was very nice and informative. So much, that they’ll be coming back again for maintenance work.

The customer service calls were incredibly great as well. Thank you!

Yours Kindly,
Alisha

We discovered a leak late on a Friday night and they were super quick to respond and fix the problem. We then had them out several days later to replace our main water shut off valve to the house and we couldn’t be happier. Very responsive, prompt, and knowledgeable. Clint and the main office were great to work with and we will definitely use them in the future.

I had a damaged refrigerant line. 24-7 employee Wes was prompt and discussed the issues and then the possible solutions with me. He discussed what the repair would entail and then visually identified several things with the system for me to consider. My system was 10 years old and after weighing the options presented, I decided to get a new system. 24-7 was able to work me into their schedule and Wes and CJ arrived the next day for the install. The install was completed that day. I received top quality work from two professional employees and am very happy with the completed installation!

Juan Morales is an excellent, knowledgeable plumber. He found our piping issues underneath the kitchen sink were not line up because the original plan had a disposal installed. The pipes leaked when the dishwasher ran. Juan discovered that the piping wouldn't realign because the original design included a disposal which was not in plave when we bought the house. So, he installed a brand new disposal, all pipes aligned, no more leaks. Very reasonably priced! Very happy with the overall results.

I would highly recommend this company! I called them for a water heater issue that caused water damage to my home. I explained to the receptionist that it was an emergency and that I needed them immediately! There was someone at my door in less than an hour. The technician they sent out was very professional and friendly. He made a very stressful situation better. He was even able to recommend a restoration company to help with the water damage. I plan on changing out all my faucets this spring and I will definitely be calling this company to do it. Also great to know that they do HVAC as well. I will be telling everyone to call this plumbing company!

I had an excellent experience with 24/7 from start to finish, beginning with strong phone-based customer service to linking me with my service tech, Juan. Juan responded to dispatch quickly, kept me posted on his arrival time and offered a thorough, speedy and kind repair. I also appreciated that he arrived with COVID safety precautions in place and maintained them throughout the visit. Juan also provided me with a quote for another unrelated planned upgrade I have coming up—will definitely look to work with him for my new water heater install. Thank you!

I called 24-7 plumbing today because my sump pump was running continuously. This company did previous work for me and I was very satisfied. They sent Justin Braunagel who was very respectful, he entered with a mask. I was on the phone when he arrived and he went to the basement where the sump pump was located. About 2 mins latter he was telling me that the current sump pump was fine and did not need to be replaced. He said the float was stuck and he released it and everything was working properly. He could have taken advantage of me but he didn’t. This is way when I have a plumbing issue I will always call 24-7 plumbing. Thank you Justin for the person you are.

They showed up soon after calling about a clogged main line. I had to help the guy get the rooter out of the van (after explaining that I had a heart attack the week before). After showing him where the cleanout was at and a plug, I went back to run a scan on my car, while doing that I heard a few clanging sounds and he comes and gets me, maybe 3 minutes has passed. He informs me he can't get the machine to go in (says it is blocked) and that I owe $150. So he spent 10 minutes here (less than really) didn't clear the drain, and didn't tell me why it was clogged and I still had to pay...

I had 4 companies come out that day and theirs is the only one I didn't ask to quote me a pipe replacement. They sent a quote anyway so I didn't realize they were the ones that came out and charged me $150 for nothing. I left a deposit for the work and then when I saw the charge was from them, I called to cancel the next day. I was told they couldn't refund back to my card (even my card issuer didn't understand why they couldn't) and that I would be mailed a check. The check comes and it is 3% short. I called and was told it was the card fee they were charged. After some back and forth the owner (at least the guy claimed to be when I left the deposit) agreed to send the 3% back to me. I have yet to get it, so we will see. The guy I talked to said he was a veteran (after I told him I am a disabled veteran), and this is the way he runs his business? He said charging for a visit even when they can't help is standard business practice, sure for a shady business. No one else charged for the visit or a quote. I ended up using Home Heroes and they were $3100 cheaper.

My experience started with the easy going conversation that I had with their sales gal Taylor. She got me a quote and definitely made the process easy. Clint was the plumber that responded to our home and since it was daytime, they didn’t even charge a fee to come look at the problem. Long and short our water heater needed replaced b/c age and corrosion. They pushed another job back, got the new water heater, and had the installation done same day. Full explanation of the workings of the new water heater and expansion tank that was installed. Certainly happy with the work, professionalism, and price. Quote was $300 cheaper than a couple of other places that had provided quote. These guys were also recommended to me by my neighbor.

We needed a water heater replacement and we were able to get someone from 24-7 Plumbing to our house the same day we called. There were some nuances to our installation, and the team at 24-7 Plumbing worked very hard to make sure we were satisfied. They are professional, efficient, and willing to be flexible when requested. We will definitely call them again!

Called and left a non-emergency message on Sunday and was promptly responded to Monday morning. Already off to a great start, as I don't typically receive message returns from a Sunday first thing Monday morning. Once the plumber arrived, it was a quick assessment of the problem and we discussed several solutions, ultimately resulting in replacing the water heater due to what would likely result in future plumbing problems if not fixed promptly. I was expecting a few days to wait for installation, but the plumber had enough time between appointments to install that very moment. Called in a few other plumbers who came by and the work was done within a few hours. Everything looks great and the new unit is working wonderfully. Couldn't recommend this place enough based on the quick turnaround and excellent service.

We had a sink replaced. We provided the sink and the faucet. It cost 700dollars which I thought was a little extreme. I had to scrape all the excess silicone off from around the sink due to sloppy work. 2.5yrs later the sink is leaking. I tried to tighten up the flange and discovered it was split in half. We also had a water softener installed and another more qualified plumbing company that came out told us they installed the wrong kind of water softener for a well wich we are on. They also tried to help with a septic tank installation and they cracked the tank. I would recommend someone else to service your plumbing problem.

Had a significant root clog in my main line which flood flooded half of my basement. They came out Tuesday night to scope and snake and find exactly where the root problem was. They recommended a spot repair for now and monitor it for a couple of years. CJ and his team were able to get a permit, excavate, and fix the problem all within 24 hours. Now there is a good chance I’ll need to replace the whole main line down the road considering where I live, but the spot repair and his transparency is saving me thousands at the moment. With a kid on the way, there was just no way I could absorb the whole main line repair. The best thing you can do is be honest and transparent, especially when it comes to plumbing and dollars. We are very happy with the work and we appreciate the transparency he showed. I will be using them in the future.

I highly recommend using 24-7!! My water heater started leaking in the middle of the night. Brandon answered my call and came out right away to help drain the tank and sent someone out first thing in the morning to install a new one. They were very professional and did a great job. I can’t thank them enough for the quick response and great service.

I have used 24/7 for multiple jobs over the past year and they have provided exceptional service each time. Both Juan and Aaron have been out to help me and they are incredibly knowledgeable, informative and easy to work with. This is the place to call if you need any type of plumbing work done.

Incredible experience with Clint and 24-7 plumbing! On the first day we'd owned our new home we found a leak coming from the second floor. 24-7 was quick to dispatch even though it was late in the evening, and Clint was quick to find and fix our problem with faulty washing machine hookups. He recommended a long term fix and was able to come back out to make the final repair. They were very reasonable priced (even for an emergency after-hours visit) and the whole process was extremely professional. Highly recommend 24-7!

James (the owner and tech) was great! They were at my house within a few hours after I noticed leaking on Sunday night. I wanted to see if my warranty company would cover anything, so I didn't proceed with the services at that time. After the warranty company tech was unable to clear the main line clog, I called them back. James came to the rescue after hours and was able to fix the issue in 1 hour. After I didn't have running water for 3 days, I was so relieved. James was friendly, knowledgeable, and answered all of my questions. I would definitely recommend this company!