Plumbing reviews in Indianapolis, Indiana

Juan showed up on time and ready to work. Very efficient and professional. Juan also went above and beyond on his service, and answered questions about other plumbing concerns unrelated to what he was repairing. 24/7 is my new plumbing go-to. I would definitely recommend.

After a full night of rain, I awoke to the alarm in my basement going off as water had come up over the pit drain lip. After realizing both my primary and battery backup sump pumps failed I called 24-7. Within a couple hours Zach was at my door and got to work. He explained how everything works while installing my new sump pump. Job was done within about an hour with excellent quality. Obviously you never want to have to call a plumber, but if you do I've got a go-to now.

My 2 pump “alternating” sump pump system was not operating correctly. The battery operated backup (3rd pump) had to engage multiple times to empty the sump in my finished basement. Clint Ritchie and his co-worker Justin Braunagel came out the same day I called, assessed the situation, and provided 3 options to fix my problem. I opted to replace my old pumps with a new PHCC Pro Series PS-C33 primary and backup pump system. They removed my old system, cleaned out the sump, plumbed and installed the new system within a few hours, all at a reasonable price. I found Clint and Justin to be very knowledgeable and customer focused. They very clearly explained the benefits of all 3 options which definitely helped me decide which one would work best for my home. After installation, they tested the system and explained in detail how it works normally and in case of a power outage. Afterwards, they cleaned up everything and took away the old plumbing parts and pumps. Both Clint and Justin are very conscientious, take pride in their work, answer all questions, and strive to please the customer. I highly recommend 24-7!

24-7 Plumbing is true to its name! I had an overnight plumbing emergency, and received quick response. The technician (Aaron) was professional, friendly, explained the service needed, and resolved the problem effectively and efficiently. I’m so glad to know there’s a plumber available not only for routine plumbing care but for true emergency needs as well. Thank you, 24-7 Plumbing!

These guys did a great job for me and I wanted to share it with everyone. I woke up to water all over my floor and once I got my water shut off I called 24/7 Plumbing. It was a Saturday morning and I was hoping they could get jere quick and they were there within an hour and a half.They found a broken pipe in one of my walls.They responded to my emergency fast,did great work at a reasonable price just wanted to thank 24/7 Plumbing again and share my experience.

I had a very pleasant experience with 24-7 Plumbing. They showed up on time and took care of my issue quickly and efficiently. They wore a mask and shoe covers while in the house. They spent as much time verifying their work and cleaning up as they did unclogging my drain. I really appreciated the effort to clean up after their work.

We just moved into a new house and had some questions about being on a well. Clint was able to answer all of our questions, explain the well system to us, and let us know of a few things we may want to begin thinking about replacing/updating. He also fixed an issue with a pipe that we were concerned about. The same morning, Aaron was able to perform some maintenance on our HVAC system and let us know of a few ways to keep our old system running efficiently. We will definitely be using 24-7 for all our plumbing/heating & cooling needs.

Discovered my water heater was leaking at 7:30am. Called 24-7 and asked how soon someone can come out. They said between 9:00-11:00am. To my delight, they arrived at 9:00. They assessed the situation and determined the water heater needed to be replaced since the leak was internal. They were able to replace the water heater before noon! Kudos to CJ, Austin, Ken and Wes who were professional and performed the job in a timely manner. And for Charlene at the office who was involved in coordinating the workers and procuring a replacement water heater. I was very pleased with the turnaround time on such short notice. Thanks again. From my experience, I would recommend them.

This is a good company. We needed a plumber, they sent someone out in a timely fashion. He was professional, courteous, and efficient. He made sure I saw the problem and knew exactly what he was doing to resolve it. It is easy for me to highly recommend 24-7 Plumbing.

We had a problem with our toilet last night late. We called 24-7 plumbing and Justin Braunagel called me within 5 minutes of me calling then was here in 20 minutes. He was great!! He fixed our problem quick. He was very respectful and a great person. I would for sure recommend this company. The next time I have a problem I will be asking for Justin personally.

This is my second experience with 24-7, and both times my technicians, Justin B. and Aaron, were professional, knowledgeable, and did a great job! Both times I have been impressed with the team that scheduled my appointments, and the level of customer service I received from them. Great company, great service. This group with always be my first call.

Thanks, 24-7.

Alex P.

Over one weekend we had a pipe break, 24 seven was able to come out and fit us into their schedule. Not only were they fair priced and quick to respond but Clint was an amazing Plumber. He made my wife and three kids feel at ease while repairing and educating them on water usage.

I called SOCO today to talk to them about my upcoming maintenance renewal and spoke to Deb. WHAT A GEM they have in her. She was responsive, knowledgeable, quick, and very pleasant to deal with. Very satisfied with their service team. Thanks again Deb!

Our water heater blew two days before Christmas and Rich was on it within an hour. We decided to upgrade to tankless, and he stayed until midnight working on it. He came back the next morning only because it had gotten too late to drill the exhaust hole in the foundation (due to noise ordinances). Very reasonable price for the amount of time they were here. Would highly recommend.

Jan 2025: does not look like This business is operational any more.

The team and all plumbers are excellent to work with. Juan arrived in time and kept us informed of his arrival, he walked us through the problem and gave us options. The work was done with good quality, support and confidence. I am glad we found 24-7 PHC and we will definitely recommend this group to our friends. Thanks Team at front desk to take calls and courteously address the issues.

Edited: aug 2024: is this place operational. They have been non responsive for weeks…

Added: 5th Jan 2024. I am coming back and adding details after 2 years. 24-7 are truly amazing and continue to support us through our needs even for HVAC. I would recommend no one but this team of courteous and very knowledgeable people. Kyle and CJ have been awesome. Thank you 24-7!!

24-7 Plumbing, Heating and Cooling, LLC are heads and shoulders above any other vendor I have worked with to address HVAC concerns and needs. Actually they are the best home repair vendors I have ever worked with. I have never worked with a company that so promptly responded to a call. 24-7 inspected the system and attempted to repair the current system before ever mentioning a new system. They explained to me how the system operated, how the furnace and air unit work together, and what capacity my home required before presenting options (plural!) for replacement. Explanations were respectful and not pandering. The same gentlemen (and they were gentlemen) work with me through the entire process. They were prompt, tidy, polite, and went above and beyond to make the replacement as quick and convenient as possible. They worked well even with the pets in the home. I have no hesitation to HIGHLY recommending 24-7.

We have used 24/7 three times now. All same day service. My mother also called and was very happy with her water leak repair. They saved her 700bucks by calling the city to fix part of the problem. We had them install a water softener and serviced our heat pump. Very satisfied with their work and prompt service.

Juan was great and very knowledgeable. Great service and excellent price! Would recommend 24/7 to anyone looking for good prices and very friendly service. Can’t say enough good things about Juan! Fast forward 2 years later, Juan comes back and does another excellent job! So professional and so thorough explaining everything to me! So satisfied with their service and employee, will use them for all my plumbing needs. Thank you Juan and 24/7!!

Hot water went out. Called at 4 pm on a Friday and was told someone would be there by 6. Juan arrived 30 minutes early after calling to confirm he was on his way. He assessed the situation and gave me two costs to repair vs. replace. Then 2 replacement options. Decided to have a new tankless system installed with a new water softener as well. He installed it all the next day. Soft spoken, explained things well, didn't try to sell me other than detail my options, fast, timely, efficient and well done.

We had a late night sewage sump pump problem. Sewage was backed up in the basement bathroom and leaking from the tank cover. Needless to say I was in a panic. 24-7 Plumbing was very responsive and sent a plumber to us within the hour. The plumber, Clint, was very knowledgeable and professional. He determined the pump was burnt up and he replaced it. I was impressed with Clint’s workmanship and asked him to return the next day to examine the water sump pump for any problems. Turns out one of the two pumps was also burnt up. Clint explained my options and I chose to have both pumps replaced as a precautionary measure since they were 10 years old. I would highly recommend this company and will call on them for my future plumbing needs.

Justin B knew what was wrong from the start
He called the office to check on pricing for me
updated me often on his work
Turn the stressful morning into a good afternoon and hauled the trash away with him An old water softener
And on day two Justin blew out the lines adjust the water pressure fix the toilets and save me $250 That 24-7 could have kept without me knowing any different!
Very polite young man and brought my dog some treats on day two
The office was helpful and worked with me.