Plumbing reviews in Indianapolis, Indiana

Not very good at unloading trucks in the morning. Get product off and put it away on your time, not the drivers time.

Updated: 2/12/2025
I wanted to share some positive feedback regarding our delivery experiences. I have not encountered any issues with deliveries so far, and I must commend Dominic for being a wonderful sales representative. His assistance has made the process seamless.
Thank you for working with me!

I initially had a frustrating experience with my delivery as my package didn't arrive on time, forcing me to send my maintenance team to pick it up from their warehouse. However, I am hopeful that as we continue to use the service, things will improve. I plan to update this review based on future experiences.
Here's to hoping for better service moving forward!

Updates: Our maintenance man was given the option to pick up the blower at the main HD facility. Unfortunately, when he arrived, there was no blower available for pickup. This was especially disappointing considering he drove in challenging weather and road conditions.

We were assured that the delivery would occur today, so we will keep our fingers crossed that it arrives as promised.

Thank you for your reply, I will keep you posted on any further developments.

Very Nice showroom but really disappointed with customer service, product knowledge and assistance. Associate offered limited help and kept referring me to website for options. I expected so much more, if you want help putting a project together this is not the place.

First time we’ve used 24 hr emergency plumber Indianapolis after being given a recommendation. Serviced and fixed our boiler very professionally and successfully. Will definitely be using them again and recommending them to others.

Three words: an absolute nightmare

Yes

Don’t even deserve one star, what a joke!!! Don’t answer calls.

I am really upset from their service. Very bad experience.

I come in here to get phone numbers as the guy has phone numbers of business people that does small another things like doors windows Plumbing cut grass and he sends me and gives me guys phone numbers to help me out to where I need to go

Can someone please give me his number we helped him moved over the summer got put out the room 100 miles away without receiving our labor

Pleasssssse do not use them they are very unprofessional and bad service did not come and do what he was supposed to do and had a terrible attitude the whole time at my home bad business and need to be shutdown 😡😡😡

Arrived on time, and fixed my garbage disposal in 10 minutes. Excellent service

If there was a zero that’s what I would rate my appointment window was 10-2 the tech call at 3:22 and left a message saying if I don’t call back in a few minutes they are moving on and I have to rescheduled so we were rescheduled I did speak with the he was so rude the next day I called the office spoke to the owner Jerry he was more rude than the tech say I can use another company if dissatisfied said no the don’t do courteous call all I can say is never again👎🏽👎🏽

Worse service ever! It's been 2 weeks and my appliance is still not repaired. They fail to show up. They don't follow up with repairs (don't EVER believe them when they say, "I'll be back tomorrow to finish." This is ridiculous.

I have had this company out to my house a few times now and I am so grateful to know that they are out there. Always polite, always good work and they are just above and beyond compared to other companies. I will recommend them every time.

Wish I could give this company zero stars! We were stood up twice for our appointments and lied to! They were also extremely unprofessional, blamed us and were very unwilling to solve our issues! Shame on our home warranty company for connecting us to such a joke of a so called company!

Called several times. Was referred to them by my home warranty CINCH. They never returned any calls-every time I called I got a voicemail. This is a horrible HORRIBLE company. They probably never returned my call because they are out of business.

Horrible customer service. Tried to set up an appointment and they said it would take them 5 days to get out to us. On day of appointment, they never showed. We called and they said they had no record of an appointment, regardless of proof via my phone records that I had called them. They implied that WE were at fault and the best they could do is reschedule for 2 more days out. Their customer service is laughable. We will not hire them again.

Jerry came to fix our gas line today and I can't say enough great things about his work. Timely. Kind. Professional. Did it right the first time. And most notable was how he went above and beyond to even check my sump pump and crawlspace electricity while he was under the house ...totally unrelated to why we called him. Highly recommend.

These guys actually showed up on a call booked through HMS Home Warranty (another joke). I answered the door to be told I don't have tools and will have to send someone else out. Really? 100% disabled and I fixed the plumbing myself and spent 50 minutes on hold with HMS to cancel this non-service call.

Highly recommend going with this company. They are very professional, honest and do a great job on anything you can throw at them. Andrew replaced my toilets, hot water tank, and pressure tank. His did a high quality job on every project.

Overall, this company provides top customer satisfaction and quality.