Reviews of local pros in Pendleton, Indiana

I had the pleasure of receiving service from Fall Creek Plumbing, and I can confidently say it was an exceptional experience from start to finish. Tyler was not only professional and knowledgeable, but also incredibly attentive and friendly. He went above and beyond to ensure that everything was handled smoothly and efficiently.

What stood out most was his genuine commitment to providing top-notch service. He took the time to answer all my questions, addressed every concern with patience, and made sure I felt completely taken care of. It’s rare to encounter someone who combines expertise with such a high level of care and courtesy.

If you’re looking for someone who truly values customer satisfaction and delivers outstanding results, Fall Creek Plumbing is the one to trust. Highly recommended!

Brett showed up right on time. They did a wonderful job of installing a valve I needed cleaned up after the installation and I’m very satisfied with the work

I got a water softener installed that I bought on my own. Once it was delivered, I called to see if I could have someone install it. They said that they could have someone out that day. Someone was there within two hours. Pretty incredible. The work was completed in less than one. It was just a brine tank and a resin tank and was installed where a pervious system had been. The work was clean and they even removed the empty boxes.

The only part I wasn't 100% happy about was the pricing. The quote was done on-site and if I didn't want the work done I would still be charged $75 for the diagnostic. The quote I got was $700 to install. The installer called his boss and asked if he could go lower (I hadn't said anything about the price) and his boss asked what my target was. I threw out $400 with no reference. They said the best they could do was $525. I agreed. They were already there and I would have been out $75 anyway. I still feel like that was high but I could be wrong. $175 discount make me a little uneasy about how pricing is handled. Or maybe I'm just lucky.

Our sump pump was broken due to freezing water and these professionals came out the next day to quickly and painlessly solve all of our issues. It was a pleasurable experience and I would highly recommend their services to anyone!

Great guy. Resolved issue within minutes. Reasonable price. Definitely going back if I more plumbing issues.

Helped solve a recurring flooding problem. They worked 2 days in horrible weather (outside) without a complaint. We are extremely happy with the personnel and service. Recommend these guys for any job!!! Thanks so much for your time and expertise. Thanks to Sean and Bailey especially. You guys are great! Sean handled the backhoe like it was part of himself. Very tight space to work in yet he damaged nothing. What a pro!!!! Kudos Fall Creek. Wish I could give 10 stars!!

Update 5/6/24. Can’t find the place for a new review so adding to this one:

Had toilet issues , called and within hours a tech was there. Issue solved! Thanks FCP!!!

Great service, great people. Huge thank you to CJ for coming out, diagnosing, and installing a new furnace same day. I appreciate your patience and knowledge!

I called the company because I had just purchased a home that had no hot water or a softener. Both are a must in my home! They were flexible around my schedule and came the same day. Brett was my plumber and was absolutely amazing. He quickly dispatched a team to bring equipment that I so very much needed. Very knowledgeable, friendly, and would highly recommend him and this company a million times over!

Above and beyond service replacing my water softener. Tyler and Brandon were friendly, efficient and professional. Thank you guys so much! I will be using FallCreek Plumbing again for any future plumbing needs! Highly recommend.

Long, long story, I’ve had problems with a water heater for many years . I’ve spent over 3k with the another plumber during that time. Once the other plumber recommended that my unit to be replaced I called Fall Creek for a second opinion. Don came out and engineered his way around the issues and step by step he assessed and strategically figured out the problem. He took the time and communicated extremely well with me. I’m very satisfied with his professionalism and thoroughness. They were able to resolve the problem and I’m very thankful for that.

Brett and Tyler were fantastic. I had a non-emergency plumbing situation and they were still at my door within an hour. Great explanation and options and were in and out of here before lunch time with a solid warranty on the work. Definitely recommend for all of your plumbing needs.

LP company found a leak in line from regulator into basement and unhooked me until it was resolved. These guys came out within a couple hours, re-diagnosed issue and identified other areas of potential leaking (heavily corroded copper gas lines). Next day started a two day install with some complicated runs to replace every bit of copper with hard and flex gas pipe. CJ & Dustin were great, super courteous and awesome at problem solving the install. Super clean and thorough work. In a time where most companies won't call you back or show up, Fall Creek Plumbing shows exactly how it should be. Reasonably priced as well. Will be using again if needed.

I had a shower faucet leak, and Brett quickly diagnosed the issue, found the necessary replacement parts, and had everything fixed in no time. Highly recommended and would gladly use again.

Called Fall Creek Plumbing yesterday, and that same day got an estimate to replace old cast iron piping for PVC. Came out today, and finished the work for us quickly and efficiently. They were very friendly, and professional. Explained everything in great detail for us and made it such an easy process. There were multiple guys who helped out with this project: Brett, CJ, Dustin & Tyler were all great! Would definitely recommend them to anyone needing to get some plumbing work done!

We called Fall Creek about a leaking toilet. Brett came out and explained the pros and cons of fixing the leak versus replacing the toilet, which was appreciated. Unfortunately, they were not able to work on our toilet since we are renting. We were not charged for the service call. When we own our home we will call Fall Creek for all heating, cooling, and plumbing needs.This is a company with integrity.

Brett did a great job job explaining the issue, my options and pricing moving forward. Install was fast and professional. Would definitely recommend!!

Brett and CJ came out to repair an underground water line rupture between our house and the well pump. They replaced the entire line the same day and did an outstanding job. They were professional, efficient, and clearly knew what they were doing. The work was done right, the area was cleaned up afterward, and everything has been working perfectly since. I highly recommend them.

Brett and CJ came out to help me figure out a jet pump issues. They were on time, quick with the diagnoses and what needed to be done to fix it. Very nice and explained everything i asked about. Highly recommend will be using them again for the next problem that arises.

Excellent service, very prompt resolved my problem with my AC unit and the charges were fair and reasonable.

I would recommend them to anyone with HVAC repair or replace needs. Fantastic service and best prices.

Have used them a number of times, normally small stuff. Professional and come out as quickly as possible. Very knowledgeable and dont try to sell or fix stuff that doesnt need to be.