HVAC reviews in Des Moines, Iowa

Very happy customer from start to finish! I called Alpine to do a chimney sweep and dryer vent cleaning for my new home. The two guys that came were very nice and clean. They answered all of my questions without hesitation and even took the time to pet my dog so she'd relax while they were there (this is 5 star service). Due to a snow storm, they had to come back to finish the dryer vent cleaning. They were always quick to respond with additional scheduling and kept me in the loop every step of the way. They noticed the dryer vent wasn't set up correctly originally and not only got everything cleaned but fixed the improper set up. I cant thank them enough for going above and beyond!!! I also appreciate the thorough inspection report they send within a few days. I am definitely a life-long customer!

Really wonderful folks to work with. They made things work for me (I was on a tight schedule) and answered all questions I had. And, a bonus, really friendly.

Highly recommend and they'll be my go-to for all things chimney in the future

The absolute BEST!!! These ladies came to our rescue immediately and took care of our problem. They are not only professional, but kind and genuinely care about their customers and the work they do. You want a chimney company that goes above and beyond, prompt, and good at what they do? This is the ONE! LOOK NO FURTHER! Thank you again Jaynee & crew!

Jenna was so kind and so helpful and so thorough. She went the extra steps to ensure all our concerns were addressed. She had helpful suggestions and conducted herself in a knowledgeable and professional manner. Call the best, call Alpine Chimney Sweep!

We hired Alpin to clean our chimney but after inspecting it Janie was able to help us with much needed education on issues with our fireplace. She is extremely knowledgeable, honest and helpful. We are very grateful to have hired Alpin for this service and will have them out again for anything related to our fireplace needs.

Jenna was great! Punctual, friendly, educated us on our old gas fireplace. We appreciate your expertise!

Highly recommend. Was in contact with Janie. She is super genuine and provided elevated service. I appreciate that she actually cares. She even went out her way to show my clients how to maintain, maintenance, and operate their fireplace she installed.

Had the service in our townhome area. They were on schedule and completed the job of cleaning our dryer vents quickly. Satisfied with the results.

Absolute pleasure to work with. Very knowledgeable. Helped on a few inspections while we were buying homes, and we hired her to help clean our new house's fireplace as well! Was happy to walk me through first time fireplace-owner tips through a complex issue.

Wonderful service! Easy and quick scheduling. Jenna, our service tech was on time, efficient, and left our fireplace and family room spotless. We will continue to be repeat customers!

The folks at Alpine chimney sweep are really great. Although they have to come out and inspect your chimney before they sweep it for an additional fee they were very courteous and professional and timely with their services I would highly recommend them.

I had Alpine clean and inspect our gas fireplace. Janie and Jenna were very knowledgeable and friendly. As someone that has never had a gas fireplace before, they also did a great job explaining how our fireplace worked. Would definitely recommend!

I highly recommend Alpine Chimney Sweep. Our chimney cap had been missing for a while, so I had them install a new one. A few days after, we discovered a raccoon and her babies were now trapped in our chimney. I called Alpine and they came the same day— after their scheduled work hours. They were able to remove the raccoons and all the “debris”and reinstall the cap.
They are professional, knowledgeable,
friendly and very easy to work with. And they work so hard! We’re planning to hire them for future projects, e.g. installation of a gas insert.
I encourage anyone to hire them for chimney service. You won’t be disappointed.

They were on time and very informative regarding the state of my woodburning fireplace. They were honest about the condition and didn't recommend any unnecessary items. Will definitely use Alpine in the future for my fireplace needs!

Fantastic local, woman-owned, independent business.

I've trusted Janie and her team, most recently Jenny, to inspect, repair and clean my chimney for 3 years now.

I always get the best service. Expect clear and honest communication about what needs to be done, with no b.s. or upsells. This is a contractor you can trust to do a terrific job at a terrific price.

We bought a house that had a wood burning fireplace that we wanted to convert to gas. My husband got in contact with Alpine and they came out and gave us an estimate on our main fireplace and the other one we just wanted the stove removed from and another wood burning stove removed from the garage. Based on these reviews that seem excellent and talking to the owner we hired them. They ordered the wrong fireplace insert initially which was not noticed till install. They took it out and ordered the correct one. This is where things went wrong. We contacted over and over and over and they either don’t respond or give an excuse on why they can’t come out. I understand being busy but RESPOND to your customers. They finally came out and put the correct fireplace in and removed the 2 stoves but the chimney cap was not installed correctly and they left a pipe in the garage. To get them to come out to complete the job it took more unanswered messages until more than a month later they came out.

We initially contacted in Feb and now it’s middle of May. Maybe they didn’t like this job because of how much needed to be done but regardless they took our money so i expect the job to be finished in a timely manner with communication.

The owners assistant/tech was very nice and I think did the best she could with the situation.

In response to the owner: there is an invoice as of 20min ago which we will gladly pay just like we would have paid any additional cost to complete the work we wanted done. We will not be using the company again nor would I recommend them.

Janie and her crew at Alpine Chimney have been helping us for years. She is our go to when we need our chimney cleaned. We highly recommend!

Jane and Jen were lovely women to work with. They truly aren't done until they were satisfied and I was satisfied.
I'm delighted with my beautiful new fireplace.

I live in the Carthage area and needed a reliable chimney service for my home. Alpine Chimney Sweep exceeded my expectations—Janie and her crew were able to schedule an inspection quickly and worked around my personal busy schedule. Janie, Jena, and Cliff were friendly, professional, and took the time to explain everything about my fireplace setup, making sure I understood how to keep it safe and efficient. As a family-owned business with decades of experience, their expertise really showed, and I felt confident my home was in good hands. I highly recommend Alpine Chimney Sweep to anyone new to the area looking for trustworthy, thorough service!

HIGHLY recommend Alpine! Service was prompt and thorough. WAY better than competitors. Janie and Jenna were very knowledgeable, professional and cordial. They went above and beyond. Prices were reasonable, too.

We love our new fireplace. Janie and Jenna inspected our old chimney, replaced the chase cover, and inserted a gas fireplace. Previously it was a wood burning fireplace. Just in time for winter! Love it.