Constraction reviews in West Des Moines, Iowa

Worst customer service ever, one, you send people to install insulation that can’t even speak English and then they ask you do you understand what I’m saying then asked me to use a translator. Also bringing batting in through the house after was told everything coming through the window and tracking insulation through my home. Two, when asked to clean it up can we use your vacuum (um excuse me) Also stating /lying that insulation was not tracked through as they are picking it up with their hands. Very disappointing and worse service ever. Greenland homes you need to do better in choosing insulation people!

Spoiler alert !!! Had to clean the insulation up myself 😡

A crew came out and did a great job on a removal and blew new insulation in our clubhouse. Very friendly and professional cleaned up everything - came out within 48 hours of us being ready for them. If we didn't know they were here we would never have known cleaned up everything from what was a messy job. We will use them again for sure!

Jake was a pleasure to deal with. Great asset to the company

Jake Hibbert was prompt and delivered exceptional customer service!

Jake, thanks for your exceptional service!! Hands down, the BEST sales guy!

Jake Hibbert genuinely a great guy helped me with everything I needed I will definitely go through with him again great quality and service

Jake Hibbert is the BEST sales guy around! Service and quality is stellar! 5 star review here!! Thanks again Jake!!

If you're looking for top notch service, get ahold of Jake. He will go above and beyond for all your needs. A Vendor that will be used for every single Construction project. They address any issues right away. no time wasted.. If your looking for top notch look no further..

Jake Hibbert was very friendly, approachable, and knowledgeable. He communicated a concise plan and got the job done accordingly. Thanks again Jake for that tip for my goat issue! Cheers!

I called in looking for help with a project for my home and I had to say that Janelle was the epitome of class and professionalism helping out this little old lady who knows diddly squat about insulation and remodeling. She listened to me and helped me with terms she was as sweet as an Iowa cob of sweet corn. She got me to a salesman named Jr who was also very good. Thank you both.

We recently had a composite deck built and couldn't be happier with the experience. The process started with Ben, who was fantastic to work with; he walked us through several plan options and helped us land on the perfect design for our home.

Once the project kicked off, the crew was incredibly swift and diligent, maintaining a clean workspace and paying great attention to detail. A major highlight for us was the timeliness of the project—they stayed right on schedule from start to finish. If you’re looking for a professional team that delivers high-quality results on time, I highly recommend them!

I'm giving give stars as it is not their fault and don't want to be negative towards them but want to let people know that patch up work of dry wall is not something they do. As a review or comment said that they do.

Straight up horrible and nasty customer service! Called wanting was a rep to come out and the witch in the office basically told me that they were not within my budget when they rates clearly were! They clearly didn't want to do the job and rather than suggestion we contact someone else, she made me feel like we weren't able to pay! UNPROFESSIONAL!!!

Red House Remodeling completed a major re-do for us, combining two bathrooms into one master bathroom. Their assistance from design thru construction was excellent and done by very caring and competent staff including their subcontractors. We would highly recommend Red House Remodeling and would use them again.

Red House did a remodel on our kitchen, we were very happy with the process. Ben and his team provide great communication through all phases of the remodel. They were upfront with pricing and were able to deal with any challenges that came up during construction.

We built our dream home in 1983 and raised our four children in it. Like nine people out of ten in America, we want to live out the rest of our years in our home. Having preemptively purchased long term care insurance to help pay for future in-home medical and support services, we also understood the need to remodel a portion of our multi-level home so that we could live on one floor, when future personal mobility issues would become a factor in our daily living routines.
We visited with a number of remodeling contractors at several home shows and chose Red House Remodeling (RHR). Located in Valley Junction in West Des Moines, Iowa, they are a small company of five highly competent individuals that take pride in doing great work and experience a sense of accomplishment from making positive changes in the lives of their customers.
Ben, as the contractor, is an honest and direct communicator. He is a systemic thinker, process driven, and highly organized, which mitigated hassles for us and allowed RHR to come in on budget. He was always willing to take the time necessary for us to understand the reasons for any pandemic related delays. COVID-19 has been a huge challenge, as supply chain disruptions have caused certain materials to be out of stock, creating delays in construction. Ben communicated these issues on a timely basis.
Stephanie handles administration and marketing for the company. She was prompt and courteous in our requests for information.
Jenna, using 3D software, helped us create and visualize the finished project months before the demolition and construction of our home actually began. She paid close attention to our wish list while providing a young professional’s perspective on what it would take to modernize our home. She provided attractive “Plan B” alternatives when COVID related delays forced us to look for different materials to install
Chris and Troy are highly skilled construction professionals, that excel in doing quality work in an efficient manner.
RHR was a great fit for our project. They understand what is needed to make a home viable for aging in place. We were very comfortable working with them.
Finally, for anyone considering home renovation, it’s important to be flexible and willing to tolerate disruption when living in your house during the construction process. We found that the beautiful finished product was well worth the temporary inconvenience.
Bill Taber & Susan Taber, Des Moines, Iowa

We had a great experience with Red House Remodeling! They did a kitchen remodel for us and it transformed our whole main floor! We had a wall removed to open up the space. Also, got all new cabinets, countertops, appliances and flooring. They were able to stay within our budget, and they were extremely professional and organized. We would highly recommend Red House Remodeling!

I've had the pleasure of working with Ben at Red Door (Case) a number of times over the last 2 years. From a complete Master Bathroom remodel, Intermediate roof and siding work, to small cosmetic drywall repair. The Red door team has been exceptionally professional, timely and tidy in all the work that they have done. Providing accurate project plans, work documentation, and honest and reasonable billing. I can't recommend this team enough. I'm happy to be a referral to anyone looking to get quality work from a professional local company.

Red House Remodeling made our master bath remodel as smooth and easy as a home remodel can be. We have had a lot of other work done in our house with different remodeling companies and by far, RHR was the best. They are professional, courteous, and nice to work with. They covered our hard wood floors and carpet in the 'path of most use' to protect and keep it clean. They vacuumed at least weekly and often more than that to keep the dust and debris at a minimum. The process from start to finished was smooth.

Our designer, Jenna, was fabulous to work with. She drew up designs, changed them to get exactly what we wanted, shopped with us, made recommendations when asked, otherwise, she let us pick out what we wanted and had suggestions with good reasons behind them if she felt like we were ever off track. Ben was professional, easy to work with and ultra organized. He gave us a full schedule at the start of the project so we knew exactly what to expect every day. It was never deviated from! We also loved that he did not start the project until all of the parts that were ordered had come in. That way there was no lag time from demo to rebuilding.

We just can't say enough good things about RHR, their team and the finished project. We would definitely recommend them and use them in the future. They do not disappoint!

We met Ben Trannel at the 2016 Home and Garden Show.He was one of 5 estimates that we had done. When we met Ben personally at our house, he answered all of our questions fully and honestly. We received his estimate and he answered any other questions we had. Out of all of the estimates, we were most comfortable with Red House Remodeling. We then sat down with Ben and his top designer, Jenna, to begin the design process. We had several other meetings to pick out all of the materials for the remodeling project. We signed a contract with Ben and it included the preparation, the demolition, the full kitchen/living room project, and the clean up. We also had a weekly schedule so we knew what and when the work would be done. His employees were fantastic and he had great subcontractors. The project was completed on time. Red House Remodeling is a great company and we plan to use them again.

Our experience with the staff at Red House Remodeling has been extremely positive. They were very responsive to our wants and requests, and extremely courteous and professional...from the workers to Ben and Jenna. We'd originally met with three different firms, and after a month long process, we chose Red House. Our project involved taking down a wall, expanding and redesigning the kitchen to better fit our wants, windows, patio door, and flooring for the first floor. Throughout the design process, we worked with Jenna and found her input and expertise IMMEASURABLE. Once the construction phase started, we worked more with Troy, Chris, and Ben. The project was rather extensive, the timeline long, and we're glad we chose Red House Remodeling as our contractor, and would do so again in the future for other projects.