Home Services reviews in Florence, Kentucky

4.7 based on 457 reviews Back to the listing
    5

    Kasey did an excellent job of aeration and over seeding our lawn. He was very informative and efficient in our lawn care. Hard working man and a great asset to the TruGreen team.

    5

    Julia just finished spraying for weeds and nutsedge. I had multiple questions for her and was very professional in listening and answering my questions while making sure she clearly understood my concerns. Very helpful and informative. She was professional, courteous and polite. Over the top a great specialist for TruGreen.
    I would love to have her service my yard every time.
    Thank you Julia

    5

    Been with truegreen for years now. They are priced competitive and the local servicer, CeasarRico, is next level. He is like thinking about your home as if it was his.

    5

    Had Patrick from Tru Green (Florence KY Office) out today to do slit seeding for our lawn and his attention to detail and professionalism was outstanding. Patrick is a huge asset to TruGreen!!!
    Jimmy at the same office should be commended for his help in resolving my issue.

    1

    What a nightmare!!! I didn’t want to chemical garbage sprayed on my property at all, but my husband chose to order it anyways. We had a technician come out today and start spraying before talking to me to be informed of what I didn’t want sprayed. Several of my garden beds that are full of edible plants were all sprayed and it specifically says on the website that garden beds are not sprayed. I found this out by looking at our cameras after the technician left, but when at my house the tech lied to my face and said the garden beds were not sprayed. I walked around the property with the technician pointing out all the edible beds and areas I didn’t want sprayed. After the technician, left I saw on video where an additional bed I said not to spray, was sprayed anyways. I also have on video the technician running over a piece of garden art that was a Mother’s Day gift. I noticed the damage when walking our property with the technician but wasn’t sure at that time if trugreen did it or a delivery driver. I found out on video that it was trugreen and the technician walked right by it with me and didn’t say a thing or take responsibility. Apparently they won’t spray garden beds…. See videos below of all of the damage being done. The rep my husband signed up with said to call her number directly if we need anything. I left two voicemails and no response. Looks like we paid to for trugreen to come decimate our edible garden and garden art and then ignore calls.

    1

    Been a customer of TruGreen for at least 7 years. Added a new property this year, serviced from this service center out of Florence, Kentucky. This year has been a disaster. Multiple reschedulings with one application being rescheduled until it was 20 days late - resulting in various weeds and unwanted vegetation taking over the yard. And going forward truegreen was not able to rectify the situation. Been on the phone with TruGreen at least 12 times this year. Reschedule after reschedule after reschedule with no reason given. 3.5 weeks ago I received a call and they offered a free aeration and overseeding because of their terrible service this year. They promised it would be done within a week. Still hasn't been done. When I inquired initially no one had scheduled it, after it was promised. They did put it on the schedule and then no one showed up and I had a notice they were rescheduling for today. Today, another reschedule. Now it is snowing. Horrible service. No accountability.

    5

    James, my lawn technician, is the best in the business. He is always professional and I give him all the credit for me having the best looking lawn in all of my housing development. This is absolutely 100% true and I encourage anyone to see for themselves.

    5

    Ryan arrived on time and was very friendly and professional. He inspected my lawn and determined its needs. He fully explained what he would be doing to improve my lawn and provided the treatment.

    5

    Prompt, excellent, and affordable service!

    5

    Morgan did a great job cleaning up the exterior of our home. Quote was quick and so was scheduling. I would recommend and will use again. Thanks!

    5

    5 stars all the way ! Very friendly, very knowledgeable, done right the first time. I highly recommend .

    5

    Big bleu did an excellent job on our house wash at a fair price. I would recommend the service to anyone…

    5

    Our house is about 30 years old and has never been properly cleaned in the outside. Big Blue came out and spent time to clean it right. Our house looks brand new which has now prompted us to change out the window screens and paint the shutters and doors. Thank you, Big Blue, we will definitely use you again!!!

    5

    Highly recommend

    5

    Love these guys,, so personal!

    5

    Best Pressure washing I’ve ever seen!!! Swear to God!!!

    5

    Big Blue Pressure Washing brought my deck back to life!

    5

    Call them for a great job. You won't be dissatisfied.

    5

    Quality service; competitive prices. 10/10 would recommend.

    5

    Great service and did a great job!! Highly recommend!!!

    5

    On time, hard working and professional. Highly recommend this company.