Plumbing reviews in Lexington, Kentucky
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Excellent service - one of the best plumbers in Lexington, KY. These guys are fast, efficient, and most importantly... FAIR!
I had reached out after hours via the website form because I noticed that my main shut off valve had corroded and was starting to leak. I received an email back in a matter of minutes.
David had provided me a fair ballpark estimate before he sent one of his guys out. I had small toilet repair job where the valve leading from the wall needed to be replaced. This was in addition to the replacement of the main shut off valve.
Edward was polite, efficient, and did an excellent job. Total price was fair and reasonable.
I will be calling these guys again next time I need a plumber. -
We went with Sureflow Plumbing for our new build earlier this year. They finished our entire home in a very timely manner - extremely courteous, professional and easy to work with. We are very pleased and highly recommend these guys for any plumbing needs!
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Great company, great service, great employees! They fixed a major water leak, kept us updated on their progress, cleaned up before they left. Polite, personable, hardworking, and very knowledgeable! We will be using Sureflow Plumbing for any future plumbing needs! Call them, you won't be disappointed! Five stars isn't enough!
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I had Sureflow plumbing install a toilet and unclog a bathtub. I highly recommend them - the quality of the work is excellent, it's reasonably priced, and they show up in a timely manner when they say they will. I also liked that they cleaned up after themselves and disposed of any garbage themselves. I will definitely be going with them for all my future plumbing needs!
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I contacted David on short notice needing my main water line repaired quickly. He came out the next day and fixed it. Work was great. Highly recommend.
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Called David with Sureflow Plumbing about hot a water heater issue. He arrived on time, was super professional and friendly, explained everything clearly, and fixed the issue efficiently without any mess. Fair pricing and they left everything spotless. Highly recommend them to anyone needing a reliable plumber—I’ll definitely call them again!
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Needed my water heater replaced. Called end of workday Wednesday, was quoted an estimate and had my new one installed within 24 hours later. Great communication, job well done, reasonably priced and no mess left behind. No wonder they have all 5 star reviews! Highly recommend!
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We had a great experience with Zach. He was professional and did a great job locating and fixing a leak in our house.
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The office person and on site worker were both professional, effective, and most important, fixed my sink.
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We had a plumber come out and snake our drain yesterday, he was here within an hour of me calling! He was polite and communicated all the details I needed to know. He got right to work and fixed our drain. He even put my dryer back and re-connected the exhaust hose which I thought was super nice of him!
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Had a corroded pipe leaking over the ceiling in our basement. Because we’ve received such amazing service from Roto Rooter in the past, they were my 1st choice to make this repair. From scheduling to finished repair, they were quick, professional, friendly and efficient. The service was all completed in a timely manner, no mess to clean up and the price certainly didn’t break the bank.
In the uncertain times of this new normal in which we all find ourselves, one thing i know I can depend on is a wonderful experience with Roto Rooter. Thank you, guys so much! -
Owning a historic building and running a cafe out of it can be tough when plumbing issues arise! Jeff Johnson was very knowledgeable and professional! He was able to identify issues with multiple systems to keep my business running. I will definitely be calling again when I need plumbing services!
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Tried to change a faucet in the bathroom. After removing the old one the water valves under the sink were leaking. Called around and could not get anyone to come out today except for Rotor_Rooter. Arturo went to work right away and replaced both valves. He cleaned up as he worked. Did an outstanding job! If I have to call them again I would ask for him to come out.
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I was really impressed by the work from Roto-Rooter. Arturo was our plumber and he was able to quickly detect the source of our leak and start drying the area around it quickly. He was professional and communicative, and helped to relieve the stress my husband and I were feeling especially with the extension leak damage. I will always recommend Roto-Rooter to my friends and family.
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Excellent work done by Roto-Rooter. Jeff Johnson was highly professional and fix the plumbing issue in a matter of minutes. He also kept the space he was working in clean. I high recommend Roto-Rooter and ask for Jeff.
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Called for an emergency. Bad leak from the connector to my tub faucet. The gentleman on the phone became angry and hostile when I asked him for rate information. He abruptly put me on hold without warning in mid sentence. I waited the 3 minutes til he came back. He said he had 3 other calls coming in and I was taking up too much time. Never got my question answered which was simply if they charge a flat rate to come out or after the job was done. This seems like a routine question. My wife could hear him grow upset with me and also couldn't believe how he was talking to me.
He basically said they weren't doing emergency plumbing and had no plumbers operating, though it clearly says on Google and their website they do 24 hour service. I was just trying to find out IF there was a minimum cost to come to my house. I didn't even care what the rate was. He said he had absolutely no information about that, so we never got that far. I was also advised to call my local municipality to turn the water to my house off when this should have been a simple fix.
I was able to get a local friend who knows some about plumbing to come out give me a stop-gap temporary fix to slow it to a drip until I could find a professional tomorrow.
This happened close to 2 AM. I was already stressed from waking up to a serious leak under my tub. I didn't need someone getting smart with me on top of it. Unreal. I even asked him to please relax. I am writing this at 3 and I am still amped up from the way I was treated. I run a local business. I honestly don't even know what I would do if my secretary treated someone like that during an emergency. Will use any other service before this. -
"Absolutely great service, above and beyond. Both Dale and Brian showed superior customer skills, both answered all my concerns and throughly reviewed and exceeded expectations, I have nothing but praise for a company with such integrety. Would highly recomend."
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My daughter had an emergency plumbing issue and we could not get ahold of maintenance. I had used Roto Rooter in the past. I called them first. Zach Morton came within hours on a Saturday. We are very happy with his service, not to mention grateful! The friends gathering didn’t have to be cancelled. Thank you for coming through again when needed.
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Charles did a wonderful job. He was on time. Very knowledgeable and explained the problem and how he was going to fix it.
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Had a plugged up sewer line that is rather old and has lots of scaling. I didn’t have a clean out either. Jeff came and unplug the line and camera the line for me and saw lots of scale and some issues that need to be taken care of. Gave me the cost. Called the next day and told them to go ahead and do it. Jeff and Kevin came out and did what needed to be done and put a clean out in. They were good guys, courteous, and efficient. They wanna here a little less than three hours. Everything is running splendid now. Highly recommend this company. Ask for Jeff and or Kevin. You won’t be disappointed.
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Roto-Rooter is a reliable choice for plumbing problems. John Davis is skilled, professional, and knowledgeable. I highly recommend their service!