HVAC reviews in Nicholasville, Kentucky

4.8 based on 322 reviews Back to the listing
    5

    Absolutely would highly recommend..my heat would not come on today and i called and the same gentleman came that had been here before ...early afternoon.... found and solved the problem. So personable and professional

    5

    They installed our HVAC and maintain it twice per year! I trust them completely - very nice people.

    5

    Such a great experience! Were there a couple of hours after I called, called in about a part and found out I was still under warranty (how honest!), were fast, friendly, and great priced! They even have a coupon on their website. Will recommend to everyone that needs service!

    1

    Was driving behind one of there "employees" and he was tail gating the car upfront of him and slamming on the brakes constantly. He was paying way to much attention to his phone. Will never ever use this company because they let horrible drivers behind the wheels of there vans.

    5

    Whenever we have a problem with our furnace and heatpump, they really work to solve the issue. They're always on time (unlike a lot of other businesses) and are friendly and just simply dependable. Other companies should take note from them.

    5

    Excellent customer service. Very reasonable priced. Actually has a person who answers the phone . Highly recommend

    3

    My grandmother uses their services, when Freddy was still with them never had an issue. Now they still haven't come to do the spring maintenance and filter change out and it's almost July. She called to see about getting her money back, she paid in advance for spring and fall services, and they refused to give the money back for work not done yet, and still haven't come to do the work.

    5

    Furnace heating issue. Diagnosed and fixed the issue less than an hour. Took the time to explain what they fixed. Freddy did a great job and I would highly recommend Stewart AC & Heating.

    1

    Avoid! My furnace went out and I called them for service. They never called me back!! Don't use a company you can't trust to call you back if your heat or air is out. I called Comfort Heating and Air and they deserve their 5 star service.

    5

    Once again Stewart’s saves the day. No matter what the issue, they manage to get it right and without breaking the bank. Thank you for always giving me options and honest feedback.

    5

    I called on a Saturday I was given the emergency number. I called the repair man. Sammy answered he was here within an hour. The air and heating unit was fixed quickly. He was very nice and professional. I want to thank you and your staff for being there for me. I also want to say the cost for the repair was very reasonable. Thank you, Carolyn Brooks 🙏❤️

    5

    Fast, affordable, and fair!! I would recommend Stewart's to anyone! They made our AC repair painless without breaking the bank, and even agreed to work with our home warranty company.

    5

    I had several companies 6 come out to give bid on a installing a new system, because mine quit working and I was under the impression I needed a new system. Each company came out spent about 15 minutes and gave me a quote, ranging anywhere from $5500 to 7500 depending on which company it was. Some were more pushy than others. Well when streets came out. They looked at it for an extended period of time and all that was wrong with my system was it needed a part and it had burnt wires and and huge wasp nest. Granted this ismn old system and will need it replaced. These guys were honest and did not try to take advantage of already terrible situation. I highly recommend them. I will go to them to get my system in the future.

    4

    I bought a new Amana unit from Stewart's a little over a year ago. It was time. They did a good job of installing and did so in a timely fashion. However, it quit working recently, on the Saturday of the July 4th weekend, when no one is usually around. The repairman agreed to come out right away and fix the problem. I was pleasantly surprised about that. He not only fixed the problem in about 2 seconds, he showed me what to do in the future FIRST, before calling. Then he said,"That'll be $110." He said the company does NOT pay him to come out and do service calls, so the customer has to pay the repairmen. It's especially expensive if you need them on the weekend, let alone a HOLIDAY weekend, such as the 4th of July. The limited lifetime warranty is VERY limited. It does not pay the repairman, just pays for the parts, so when I thought I was getting a great warranty, it really wasn't all that great, especially since I had to pay to get a repairman out after only a year and a half of owning the system. Buyer beware - be sure you know exactly what you're getting instead of finding out after the fact. Stewart's did a great job and were right there for me when I needed them, but it was costly.

    5

    These folks are great. I have them 2x yr to check my HVAC. Reasonably priced, prompt.

    Aug 6 2014. My AC quit, Stewarts worked me in next day and now I'm beginning to cool down from 90. Thanks !!

    5

    We woke up this morning to a house that was 44 degrees. Called around and everybody was booked up, but Stewart was able to get here about an hour after I called. Turned out to be a simple fix, but Freddie was sure to take the time to explain everything to me as he was going along. I would happily recommend Stewart Air Conditioning and Heating Inc to anyone.

    1

    Had been a customer for over 10 years even had them just put in a nice new unit a couple years ago. Then i called today to see about getting someone to come look at my a.c. unit that isn't working and was told it would be a week before they Could get to me. I have used them many times and never had this problem receptionist didn't even try to help or ask if I wanted someone to come out during emergency hours and pay the overtime then she just said good luck finding someone. Called 3 other companies and all 3 of them said they could have someone out today guess Stewart just lost a loyal customer.

    5

    My usual HVAC man did not respond to my texts and voice mail and with the house at about 85 degrees, it was getting very uncomfortable for me (especially at night trying to sleep). So I researched companies in Lexington, looked at their reviews, came upon Stewart A/C, read their reviews, looked at the BBB rating, saw their discount coupon on their website and called at 8:15 AM and spoke with J. At 11:20 AM. Drew, their technician, pulled into my driveway. Drew was immediately friendly , courteous and efficient. He replaced the defective part, explained to me what the part's function was, showed me on his electronic devise the low capacity of the old part and the high capability of the new one. Now, the price is basically the same for the same part from another company with which I had worked previously and it took just a few minutes to replace. Drew also checked the discharge line from the inner unit, cleared it out and even shot a little Freon into my system at no charge. The total charge was $204 but I had paid much more than that to another company to do the very same thing years ago. So, if you think that this amount is too high, try sleeping in a room that is 85 degrees during the night and I think you will agree that it was a good deal. Got an A/C problem? Call Stewart, reference the discount coupon on their website and I think you will sleep easier tonight !!! Thanks J and Drew!!!

    1

    Sent out a new technician who replaced every major part on the furnace and the problem still existed, after calling in and getting assistance replaced a $20 limit switch issue resolved. I was quoted $350 final bill ended up $570. If you want screwed give em a call. I will never do business with this company again.
    PS I have used your company for years
    , wrote a letter of dissatisfaction and included it with my
    overpayment, but never heard back. Great way to run a business.

    5

    I'll be brief. My mother is elderly on a fixed income and I found out her furnace had stopped working a few weeks ago. She called one of the bigger companies in town and they came out, looked and told her it would be 2K because the furnace was bad and would need to be replaced. I called Stewarts to get a second opinion. The tech, was accurate and fast with the repair...and in less than an hour had it repaired.

    I wanted to write this review because I think this is a reputable company with quality employees. The next time I have a heating or air conditioning service need this will be the company I call first.

    5

    THIS IS THE COMPANY YOU NEED TO CALL! Don't call anybody else!! My a/c unit went out and I called a *different* company first but decided instead to call Stewart. Right from the start, the office staff on the phone were incredibly knowledgeable and friendly and professional. When I met the technician at my house he, too, was knowledgeable, friendly and professional. He showed me the part he replaced and discussed any possible preventative maintenance I could do. My unit works great now! I cannot recommend Stewart highly enough!