HVAC reviews in Nicholasville, Kentucky

4.8 based on 322 reviews Back to the listing
    5

    I have known Bernie Hartung & Associates professionally for many years. When I needed personal HVAC work done, they were able to schedule our service quickly. Service is top notch and techs are very knowledgeable! Highly recommend this company

    5

    The first time I called the office i was treated like a long time customer. The office employee was empathetic and kind. She scheduled me as soon as I could be home. When the service tech came he was prompt, polite, and efficient. I was so thankful to have my AC restored and will definitely call them again!

    5

    There isn’t another HVAC or group of professionals I would recommend more. Mike and his team all go above and beyond to meet your needs and give you the best product and service available. They don’t try to sell you products you don’t need even when they could. Formerly, personable, and have integrity. Best customer service period. Thank you Hartung & Associates for all you do!!

    5

    I always have a good experience with these guys! They are very knowledgeable and friendly. They always give great advice and helpful tips. They never try to up sell everything either!

    5

    Every single team member is incredibly kind, honest and a pleasure to work with. They recently replaced our furnace and HVAC in the middle of a heat wave and couldn’t have done a more professional and fast installation (with high quality materials/equipment and extremely fair pricing). My husband and I were stunned to see how clean, neat and professional the installation looks. I couldn’t be happier to have found this family business!

    5

    Always fast and efficient.
    Very informed about all the changes in HVAC and willing to share information.
    Courteous employees. Would always recommend them. We have been using them for 20 years now.
    Yours, Robin Cooper (111 Shady Lane, Lexington, KY)

    5

    The company as a whole was easy to work with going between our insurance company, us, and themselves, they sent us a reasonable quote in a timely manor and came to install the new units in a very reasonable time frame. They did quality work and we’re very respectful and helpful through the whole process! Would definitely recommend this company!

    5

    Extremely professional and courteous service. Matt and Manny came to my house for a regular service and maintenance call. They had great recommendations for thermostat settings and filters. They took the time to explain what they were doing and gave me a great report about my HVAC unit. Would highly recommend to anyone looking for HVAC service.

    5

    They came out within an hour of me calling to schedule. Great service and very reasonable prices.

    5

    This is the kind of 5 star service we saw our parents receive. An actual owner looking forward with regard to client care and longevity. Somehow this company has preserved excellent prices but with the most up to date technology and services anyone could hope for. They have figured out how do it right for the employee and the customer. Perfection and a great example for others, exceptional in every way. New unit installed within 12 hours of first call and at a great price, Mike and his professional team are outstanding, you will not be disappointed.

    5

    This is the greatest HVAC company in the area. They always show up very quickly and the problem is fixed that day. Over the last several decades, they have saved the day several times. The service people are great at their jobs. I couldn’t be more satisfied in my dealings with Bernie, Mike, Jessica, Matt and all of the other employees that have been to my home over the years. Choose Bernie Hartung and Associates and feel confident in your choice. Greg Foley

    5

    Bernie Hartung and Associates is the best! I've used them for many years to service my old HVAC system. I needed to replace my 21 + year old system and worked with three other local companies on estimates. Mike Hartung patiently answered all my questions, dealt with my concerns and never tried to upsell or insist on anything unnecessary, unlike his competitors. I ended up receiving a reasonable price for the unit and new duct work. Larry and Zack and the rest of the crew were punctual, congenial, conscientious and very professional. Upon installation, the new system is already making a difference in the comfort level inside my home. I'm a very pleased customer. No buyer's regrets here!

    5

    Casey went above and beyond. He completed annual service on my 2 heating units. He also checked the furnace humidifier and the filters on my crawl space humidifier, which needed replacement.
    I would highly recommend Bernie Hartung. I have used them for 12 years, for installations and service.

    5

    Kacey showed up one day after the call. He quickly diagnosed the clog in the the water pipe of my AC unit and fixed it. The unit is running at full efficiency.

    5

    This morning Casey came by to inspect the A/C unit. Casey was very curious and friendly. He arrived on time and promptly informed me of possible issues with the AC system. The filter was replaced and Casey needed to add a couple of pounds of refrigerant. He checked leaks in the system and didn’t detect any. Casey assured me that all would be ok. He said next spring he would double check for any leaks. In all he was here for about 20 minutes.

    5

    Bernie Hartung & Associates do a fantastic job. Customer service is unmatched and they are trustworthy. They always go above and beyond. I always recommend their services to family and friends anytime they are in need of home utility maintenance. Without a doubt, they are the best in the business in central KY.

    5

    The whole experience from start to finish was fantastic. A member from Bernie Hartung and Assoc. showed up the same day we called. An very reasonable estimate was given and accepted. A crew of 3 came back to install new unit in a couple of days. Work was performed with efficiency, courtesy, and expertise. New system was thoroughly explained to us (including new thermostat) in simple terms we could remember. They cleaned up everything before leaving. This company is associated with the Goodman company which is U.S. based and products are manufactured in the United States. Hartung & Assoc. also services the units they install. HIGHLY RECOMMEND

    5

    I had a complex problem that the entire Hartung team tackled. They were able to effectively repair an item, which saved me a couple of thousand dollars in replacement costs. They are always my first call for service and HVAC needs.

    5

    We have recommended Bernie Hartung & Associates to our friends, neighbors, and business owners since moving to Lexington 13 years ago. We are very thankful that our real estate agent told us about Hartung when we first moved to the area. She said you won't find a more reliable, honest, hardworking company, and she was right. It says a lot when you can trust a company to do your home inspections and maintain your HVAC because these are two vital functions when purchasing and maintaining a home. We highly recommend Bernie and Mike Hartung, their office staff, and their technicians!

    5

    My experience was totally positive. The crew did an amazing job to get our very old malfunctioning unit out and new A-C system installed. They worked through pouring rain, were kind and totally professional. The price seemed very reasonable. I would recommend Bernie Hartung to anyone who needs help with heating and air. I am a repeat customer and have always been pleased with their service.

    5

    Had a possible emergency pop-up in my house/attic, and they were able to come over and help diagnose the issue! I’ve used Bernie Hartung & Associates for years and I will continue to do so!!!