Landscaping reviews across the US

Always thorough and stand by their work. Will come back out if you deem it necessary. Friendly service and knowledgeable staff. Patrick did a great job today and explained everything he thought the lawn needed and where. Posted some recent pictures along with pictures prior to using Pro Turf

Garrison at Pro Turf contacted me before arrival so I could make sure pets were inside and the yard was prepared for service. I had a few questions and he quickly responded with clarity before beginning the fertilizer and disease control application. Great communication!

I just felt the need to share my experience in shopping for a lawn care service company. Our friends highly recommended Pro Turf Lawn, so I contacted them for a quote, dealing with Justin B., who was very professional and listened, but more importantly was willing to work with me, the new customer to reach a mutual win-win situation! This resulted with them signing up a new customer and me being satisfied with the customer service and relationship being started, with a reasonably priced service agreement, and plan. With me as a new customer, not feeling that I was being forced fed or given a … take it or leave it proposals. Which is what I was getting from another company that was recommended to me. That did not feel good or feel like I was being valued.

I’ll start off by saying I have had no issues with service at my current house and my old house. The issues I have had are related to customer service with this office. I setup for lawn services and the aeration. Paid upfront for the lawn service and was going to do budget billing for aeration. I was double charged for $600. I had been dealing with Chris and let him know I was double charged. He said he would get me a refund as there was a glitch. No big deal, but almost two weeks later I had no refund. I email Chris, no response. I emailed him again with no response. Call the office was given to the voicemail and eventually got a call from corporate. I spent 50 minutes on the phone with no resolution. I was having account issues where it was still my old address and nobody seemed to get either that or the refund. Eventually I was able to get ahold of a manger who fixed both issues with in 10 minutes. It’s unacceptable for Chris to just stop responding especially with $600 being overcharged. Someone at the office should be able to take a phone call and not be routed to corporate. He got the sale and then did not resolve my issues once I reached out. Thankful for the great manager at corporate. $600 isn’t a small amount to be waiting and waiting for.
Still no response from Chris via email and still no refund for the overcharge. Says it can take 6 weeks for a refund. This all started 2/6 when I was overcharged and I have received not an emails back from him since 2/11. Left a voicemail a while back for the office to have a manger call with nothing.

Very disappointed after only the third lawn treatment. Long story short, several things about the treatment didn't quite add up and made me question whether my lawn was fully treated, or treated at all. I called six times over the course of one month. After the first two calls, I was assured the tech would call me back the same day. On the third call, customer service said it was out of their hands. By the 4th - 6th calls, the case had been escalated to a manager, David, who never answered when customer service called while I was on hold. Emails and voicemails to David were left by the customer service reps each time and again, each time I was told David would call me. I emailed my sales rep, Rachel, who never replied. Fast forward to today, I call to cancel service, and suddenly the customer service rep is able to speak to David on the phone (although I still couldn't speak to them directly) and five minutes after I cancel, the technician calls me. 26 days after the questioned service and 25 days after the customer service case was opened. Update: now an hour after canceling, David calls me, but it’s too little too late.

They never had any intention of calling me, or answering any questions, until I wanted to cancel service. I was essentially claiming they charged me without providing services, but they couldn't bother to call me or defend their work in any way.

My reasons for questioning service were: 1) no sign left in the yard. 2) nothing on cameras at the time the Work Order stated treatment occurred. I was also home, in my office overlooking the front yard, and never saw a truck or the tech. 3) the backyard was almost completely inaccessible, as we were having a deck built. Building materials and 3-4 crew members filled most of the back yard, yet the Work Order stated nothing was out of the ordinary. 4) The Work Order stated more volume of product was used during this visit than the previous two, but again the backyard could not have been fully treated.

At this point, I have to assume they never treated the yard. If you have any issues, good luck getting in touch with someone other than customer service.

Boy did our lawn need help! Dan and crew did an amazing job very quickly and beautifully! I found them on the internet and they came within one day to work on my yard! Thank you so much for your wonderful work!

Jan Finch

Daniel and his team did a tremendous job. Very responsive and direct. Reliable service is refreshing to experience, especially since I need a trustworthy company to maintain my property as I actually live several states away.

Did such a good job on our property. They were prompt and didn't waste any time. Also great communicators. It has been great to finally find a reliable company to take care of our property.

Phenomenal job by Daniel and RGV elite! Came as promised and did a complete job from mowing to cleaning debris to cutting any branches that needed to be removed. Thank you for a great job!

They did a fantastic job. I called, they showed up and did their thing, I was able to use Zelle to pay for services. And BOOM! My yard was done. Thank you so much. Looking forward to continuing your services. Here are some before and after pics

Super satisfied with finished work considering my yard wasn’t in the best shape. The before and after pictures truly show great work. Great communication, reasonable pricing, and wonderful service!

Living out of state I needed a honest and reliable service to take care of a vacant lot in Rancho Viejo that was neglected by services in the area. I cannot say enough good things about Dan of RGV Elite Lawn Care. Not only did he do a fantastic job, he also setup and oversaw sub contractors taking care of some trees that needed attention. He sent photos of before and after of any of the work, all for a very reasonable price. He has my upmost thanks and trust. JJG

I had an excellent experience with RGV Elite Lawn Care! Daniel was incredibly knowledgeable, professional, and genuinely helpful. He took the time to answer all of my questions. It’s clear he really cares about the quality of his work and his customers’ satisfaction. I highly recommend RGV Elite Lawn Care to anyone looking for reliable and top-quality lawn care services!

Just great service and really nice people.10/10

Fantastic service! Use them for anything and everything!

Top notch! Local small business run by a good hardworking man that knows his stuff! Very personal touch and anytime I had an issue it was addressed quickly

I went to Ellis for dirt and a small shallow planter; I grabbed both for a pretty good price! They have some wonderful Christmas decorations out already too. It's a nice store with gobs of selection!

Every time I go in Ellis it’s so magical !! Debbie is a hard worker and always very helpful. When I was there she helped me pick out the perfect gifts for my little baby!! She’s truly a gem.

Stopped in after the Master Gardener sales looking for an extra large clay pot. Had some beautiful ones, but all were over $100. Staff was friendly, plants were beautiful. I usually only shop here at season's end when the real sales start. Early season plants are overpriced ($39.99 for a passion vine that won't over-winter). Lots of places set up so you can check out quickly and they had the Easter Bunny there to take photos with (for a charge). I'll be back, but at the end of season.

Visiting from Dallas Texas to buy some Christmas decorations. Had the most amazing customer service from Maggie. She went above and beyond to make sure we found everything we needed. Can't wait to go back next month on our next trip.

I love shopping at Ellis Home and Garden, especially around Christmas time. It’s always decorated so nice and the workers are friendly. Maggie was very helpful today.