Landscaping reviews across the US

TERRIBLE costumer service. Before anything started I went in to use the restroom and i complimented the worker named Samantha told her she was pretty and she responded in a rude voice “I appreciate it” and went back to washing pumpkins. The actual issue started after my mom went to go check out. The same worker Samantha is the one helping my mom and she was being rude or short and just like she would rather be anywhere else in the world than there. My mom asked her why she was being rude and the worker either stayed silent or made snide remarks. Eventually as my mom kept trying to talk to the her the worker threatened to call the cops on my mom. After that my mom immediately requested a refund and that was followed by more comments and awful service. Now I’m not one to judge customers service workers since I myself work in costumer service but there was absolutely no reason as to why she was like that.

Very kind staff and an excellent experience! So many great fall items to choose from!!!

Our yard is beautiful again. TruGreen did an amazing job and we highly recommend them. They were professional from start to finish.

I made a phone call just now to inquire about services. I have a couple other places to call to make sure I’m getting what I’m needing. The man I spoke on the phone to HUNG UP ON ME as I mentioned that I would give a call back. He definitely made the process of elimination very simple for this decision that I will not ever give my business to or recommend family or friends to give my business to this company. SO unprofessional and unfriendly!!

I am extremely satisfied with the services I have received from TruGreen! They genuinely do a fantastic job and have consistently gone above and beyond for me year after year. My technician today, Brock F, was friendly, listened to my concerns, and gave me some great recommendations and advice to take my property to the next level. After using multiple other companies, I can confidently say that TruGreen is the one that I would recommend to literally anybody. Please keep up the great work!

New TruGreen customer pleased with the service so far. I’m looking forward to seeing great results! I am confident that I will be happy with my yard with their service.

Sp Jeanna D was very professional, she demonstrated excellent knowledge of her job as she communicated the task performed. Very knowledgeable individual.

Jeanna spent lots of time with me walking around my front and back yard. She is very knowledgeable and gives great advice. I appreciated her taking the time to acknowledge the problems. She even took pictures of our issues to send to her boss.

Jeanna Driskill was my service technician today. She was professional, knowledgeable, courteous and kind. Great representative for your company. 5 star rating for her. Thanks 😊

I was with this company for years. Terrible service I finally left after many years. Notorious for over processing your yard. The techs really don’t seem compassionate or knowledgeable about your lawn. I’ve had so many issues with this company but I can say that corporate does their job. Here in Little Rock, Arkansas the management team sucks. I normally don’t write reviews but I just wish someone would have warned me before all this headache.

Lady came to door before starting. Explained what she was going to do. Didn't take long but appeared to cover yard pretty well.
She was very polite and associated well.
UPDATE: Do not use this service. In November '24 paid $501 complete service for 2025. Today I had to pay $66 for treatment. Rep said my contract was for 8 visits only and today's visit was no longer under contract from fee paid in November. Was not told this until AFTER treatment (which was hit and miss) and they charged my card $66.
NOTHING has been done all year about weeds, they come out and spread some fertilizer here and there and call it a treatment. Only had 1 lady that come out and actually did a good treatment and actually communicated with me.
I have use several yard services over the years and TRUGREEN WAS THE WORST.
POOR TECHS AND VERY POOR CUSTOMER SERVICE. ALL THEY WANT IS YOUR MONEY AND THEY COULD CARE LESS ABOUT THE COSTOMER OR THEIR PROPERTY.

Technician explained expected action with today’s treatment. Answered ALL my questions and seemed very efficient. Represents TruGreen well! bw

Jeanna D was my technician today. She was very professional and told me the problems I was having with my lawn. She offered a solution to the problems I was having. She is a great tech!! Lester B.

Gina is absolutely the BEST! She is professional, thorough, and caring. She let's us know if there is a potential problem and how trugreen can help. She lets you know when she arrives and when she is leaving, which is a very professional touch. Gina has personality plus, but is never overbearing. Send her my way ANYTIME!

Extremely happy with the service that I have had over the last three times they have been here which is about every six weeks. My lawn does not have weeds in it anymore I am thankful! :-)

Great service and customer care. Every rep I’ve met has been super knowledgeable and taken the time to explain the needs of my yard to me. I like that the customer satisfaction/feedback is automatic after each service. Already seeing great results!

Our Technician Jeanna D performed our service today and she’s incredibly knowledgeable about the process and products that she uses. She answered all of our questions about the process and she is extremely helpful and easy to work with. Highly recommend her expertise for further services..,

My parents used TruGreen and we love them & use them too. Our yard is gorgeous because of their hard work.

Jeanna was so professional I could just cry happy tears. I just about gave up on true green. This was a very bad year with the lawn. I have two extra sprays this year to no avail. She explained what was going on with my lawn and didn't make me feel badf for voicing my concerns. She said it is in bad condition and has scheduled two extra treatments for the weeds. Thanks Jeanna

He knocked on front door, my wife told him I was in the back yard. He walked around to the fence gate a knocked o gate. I told him to come in, and we discussed what he was going to do, I said go for it. He got his sprayer and completed the application. He very courteous and friendly. Then he left!

The manager is a great guy and accepted the challenge of killing my under growth in a wooded area of my yard. I know they usually are use to nourishing grass. He personally came out in the heat and did it. Thanks Jerry 😊