Landscaping reviews across the US

My neighbor uses Virginia Green. His grass is green and lush, however the chemical smells punch you in the face for multiple days after treatments from Virginia Green. The website says it’s safe for kids and pets after the application dries, but my nose tells me otherwise.

My wife and I have been long time customers of Virginia Green. We are giving them 2 stars here because their products work. Unfortunately, it seems they are getting a little too big and their customer service is suffering. If you choose to use Virginia Green, hope that Adam is not the project manager on your property.

My wife and I have noticed that Virginia Green hires temp work during aeration and overseeding season. You can easily tell who the temp workers are because they do not have any Virginia Green Apparel. We have a nice patio and a retaining wall with steps made with stone pavers. The steps lead to the back yard. Twice in the past 7 years, their temp workers have attempted to maneuver the aerators up the retaining wall steps instead of run the aerators up the hill to the side of the wall.

The first time this happened, the project manager was very apologetic and brought in a hardscaper to fix the damaged and misplaced pavers. Now, the first time this happened, the temp worker also turned on the aerator while walking the aerator up our driveway, which left marks up and down our driveway. This part couldn't be fixed.

Unfortunately, this all happened again in 2025. I saw the Virginia Green employee and temp worker arrive before I left for work. I warned them against taking the aerator up the steps and asked them to walk the aerator up the hill beside the step. While I was still home, I heard some commotion outside and ran out there to see the Virginia Green employees trying to pull the aerator up the steps while it was one (sparks flying everywhere).

This time around, it took a great deal of effort to get the project manager (Adam) out to our property to inspect the damage. Once I was able to get him out, he argued with me and tried to displace blame. Thankfully, he agreed to get a hardscaper out to the property. This hardscaper came out on October 4th, assessed the damage, and wrote a quote for the work. He told me that the quote would go to Virginia Green for approval. He also told me, as of October 4th, he had already done 20k in revenue from Virginia Green alone for fixing their mistakes while aerating.

I never heard back from the hardscaper, so I called his company in December 2025. I was informed that Virginia Green had not yet approved the work. So, I began calling Virginia Green to get answers. I have called them 3 times in the last three weeks. The employees who answer the phone are always polite and courteous. However, I've been told 3 times now "Adam is here and he will call you before the end of business today." Adam has not called back once. My wife and I have cancelled all of our services with Virginia Green and will be taking our business elsewhere.

My in-laws have also used Virginia Green. Despite marking their irrigation lines every year, Virginia Green always manages to puncture their irrigation lines. It's a yearly tradition that we joke about.

Brandon serviced my property on a Saturday and he was awesome. This was after a storm that had pushed some furniture around and he was courteous to move it into place as he was working. He did a great job covering the yard and always with a smile.

New to Virginia Green but Austin is doing a fine job making my yard look spectacular.

Jimmy with Virginia Green provided excellent service and communication from start to finish. He was professional, responsive, and made sure everything was handled the right way. Really appreciate the great experience and would definitely recommend him to others. 5 stars!

Expertly applied early emergence fertilizer and weed prevention to my lawn dormant Zoysia grass. I was promptly notified the day of this work and when the job was complete.

Justin is fabulous! He covers all the necessary areas in trouble in my yard. He is very thorough and polite.

Shout out to Noah Shepherd, and Joe Hudson, who I spoke with Virginia Green has been handling our lawn for a few years now and our lawn looks far superior than any persons lawn in their neighborhood! I called and I wanted to thank them and I’m also writing this review so other people see this review because they need to have a big pat on the back! Thank you so much!

Theo is very knowledgeable and informed of all the trees and shrubs in our yard. He has done an excellent job of pointing out concerns with the trees and shrubs from winter weather and taking the steps necessary to address them. I’ve been very pleased with all of his good work.

I had to wait a year to write this review to give my honest review to be fair. My grass was in a very depressed shape I tried to fix it myself but I failed so decided to contact TrueGreen and VirginiaGreen. TrueGreen sales were very very very annoying and just wanted to make a sale they were calling me 10 times a day. So I decided to check VirginiaGreen and I’m glad I did. Their sales team only called once and they truly cared about giving me the best needed service, they were polite and always willing to go the extra mile just to keep a customer happy. I did the full 7 annually treatment + aeration and seeding through them. Results will take some time to show so be patient. And special thanks to Robi who came a couple times to my house to make sure everything is sprayed/working properly and for giving me advice on how to cut/water the lawn. Picture before and after.

Jonny at Virginia Green is an incredible asset to them. Great customer service and always takes the time to explain everything. 5-Stars!

Jack from VG just completed our requested Spring fertilization of bushes, shrubs, etc. He had reached out via TM a few days ago to see if we had any special concerns, much appreciated. I met with him briefly at the outset, and he was very friendly and listened and certainly seemed to know his craft. He treated all of the plants we were concerned about, and he made a couple of suggestions to me, and he gave us a nice written summary afterward which was emailed to us. In sum, we are very satisfied w/ VG and w/ Jack. Many thanks.

The young man had called me before he came out. He was very courteous. He let me know when he arrived. He took care of the yard did very nice job.

Love Virginia Green!! We’ve been using them for almost a year and have already seen such a big difference (before and after pics attached). Excited to keep using them and see the progress our lawn makes each year!

Ryan’s knowledge and treatment of our trees and shrubs is awesome! He’s a true professional who’s always willing to answer any questions or address any concerns we may have in a way that we as homeowners can understand.

Spencer has always been great to work with! Very polite and concerned about his customer’s needs. He is truly an asset to your company!

Great guy. Always has a good attitude. Very courteous. He has helped me improve my yard since I bought 2 years ago.

Justin is a very experienced technician. He has serviced our yard for several years. He always take time out of his busy schedule to thoroughly answer any questions I may have. I wish I could rate 10 stars because he deserves 10.

The people I've interacted with at Virginia Green have all been very nice, however, 14+ months of services, totaling over $1,300, and can't report much has changed. On top of the 'normal services', we had their aeration and over-seeding done in the fall and we made sure to water as directed. They told us the aeration & overseeding was "guaranteed", but then around February, one of our services noted "needs aeration". So I called to inquire about that and that the seeding didn't take, plus the areas where we do have grass, it's not the fescue seed that was planted- instead we have large areas of bermuda, then other areas that grow much more rapidly (and very tall) in patches and of course weeds. The very nice customer service employee shared that we had "missed a service" and that's likely why we were experiencing some of the issues. Then when we had another tech come out to re-do the seeding and aeration, they noted "overgrowth of bermuda grass" to which they offer ANOTHER (different and costly) service to remove the bermuda grass. But the bermuda grass has been there all along and part of why we wanted grass servicing to begin with. So between the constant "next charge", missing services, services not working, it's just not been worth it for us and we've now cancelled. Ultimately, the people are nice but the service itself is overpriced for the lack of results.

Raymond does a great job. He is polite. He is efficient and works hard. He takes pride in his work. He is great My lawn is looking very good and has come a long way. Everything is done right.

Virginia Green is a great service and one of their technicians stands out above and beyond, Adam!! He always does a great job with the yard and he is a great communicator with scheduling. He always lets me know when he's coming. Thank you, Adam and Thank you, Virginia Green.