Landscaping reviews across the US

Best place very helpful and respectful

The kids had so much fun with the guinea pigs that you can pick up and pet and loved looking at all the animals. Ashley was extremely helpful and knowledgeable when it came to garden pests, plants, and soil! Great overall experience.

Love this place I bought some more ducks they all look like they are in good health too.

Rats should not be kept in tanks this is inhuman! Feeder rats are not pets! Do better

Had to tell an employee there was a dead budgie in the cage. How sad.

Don't recommend this store. I wouldn't even get a fish from them.

If I could give this location less than one star I absolutely would, and I am honestly in shock that this store is still allowed to have and sell live animals. I am unsure how many reviews may not have been posted or are inaccessible, but the oldest I have found calling out the horrible conditions animals are kept in and lack of interest in their wellfare was from 14 years ago. I found a response to another such review from 9 months ago and I have no doubt there are others, where excuses were given to try and paint that customer's observations as misunderstandings, assumptions, or delusions. However, that response was laughable at best given the outright lies proven by the evidence tracked in continuous reviews calling out these issues over more than a decade. Such claims as "we take great care to ensure the health and safety of all our animals, and no pathogens have spread in our store" when customers have shared and documented cases of diseased animals being sold with anything from bacterial infections to Parvovirus to parasite infestations. Another line stated "... we are continuously improving and updating every area especially the pet and fish sections as funds allow" yet animals who have been owned by the store's own admission upwards of five, ten, even twenty years, are still housed in unsuitable enclosures that border on abuse. As for their unsubstantiated statement that "our rabbits and poultry recieve proper care and we will review their enclosures to address any issues" our visit, nine months later than that statement was made, still clearly showed neglectfully small enclosures, highly stressed animals, and dangerously close proximity between species capable of transmitting diseases and/or parasites across their gap in species and in some cases potentially to humans as well.

If the care of these animals was of a level of concern anywhere close to what they claim or was even minimally appropriate, such conditions continuing to be present 9 months later, much less 14+ YEARS later, would be reason enough to have completely overhauled their business model or shut their doors to focus on ending the neglect and borderline abuse of these animals.

There is no excuse or platitude that can counter over a decade of published evidence that this has already gone on far too long for any future plans to redeem their practices.

I've never had a problem with customer service when purchasing. I'm a decades long fish keeper. Tuesday the 19th I bought several fish. Of the four guppies I bought one was dead on the evening of the 20th. Two more were actively dying this morning, the 21st. I added the two dying guppies to the bag with the dead one and drive 25 minutes in to the store. The cost of the guppies was not the issue, I spent more on the gas to purchase, then return them. I was treated to the most judgy attitude. Endlessly examining the fish, asking the other employee to look at the fish. It was clear that she felt I had killed the fish. Why offer a quarantee? I wasted my time, and gas, to purchase from a local store rather than big box. I've lived here 35 years and have purchased from this store regularly. I won't be back.

I love this store, we have made ourselves known at this pet community, to the point where the workers know us and greet us; conversing with us about the niche pet rat breeds my family searches for. Kiwi is a highlight, I love when he gets free flight time, and Ruby is a staple. The pets here are friendly and not skittish. Altogether we are very happy spending our money here, they offer bedding and food in bulk and we are never the type to skip on animal care. I had an embarrassing experience today here, however. My friend was letting the rats smell her finger to see if they might have a friendly one, and she was loudly scolded in the pet room around other customers in a humiliating way. Without protest, the worker snidely remarked that the sign has been there forever and it's "right in front of your face" that you aren't to touch the rats. My friend was confused because she had express permission before and had incorrectly assumed it would be okay to touch them. This would have not been an issue if the attendant was not so rude about the altercation. I pointed out the sign and when I touched it (it was held together with old tape) it fell off. Then as we went to purchase our bird food, millet, and other bird supplies (we have many pets!) Yet another attendant chased us down and loudly accused us of stealing the sign. Made her empty her pockets right there in the isle. Was very mean and stomped at us. I don't know why anyone would steal a laminate paper sign. If they check, I am sure they will find the missing sign. Suffice to say, I was disappointed, because usually I recommend this store to death by word of mouth, and prefer it even to the other location which happens to be closer. I don't know if I will be returning here, as it seems normal to accuse customers of stealing and that was an extremely embarrassing experience. Apologies if we made anyone's day harder, we probably were overexcited anyway.

Checker doubled the price of our items and when we said something the checker was rude. Talked to the manager who was flippant at best. Cheaper places to shop with good customer service. Wouldn't recommend. I don't think they like non liberal people.

The guy at the pet section, I think his name is Thomas? is giving out incorrect and harmful information to the customers. I overheard him telling people ball pythons don’t need humidity which is NOT true and he had told me isopods could be mixed together which resulted in a bunch of mine dying. I really didn’t want to write this review, everyone else at the store is so wonderful and kind but it’s careless to be working at this place and giving false information to people.

The owner of this store is a joke. We gave them a lot of business .We were in just about every week to buy food for our bearded dragons. My daughter gave a customer advice on how to set things up for her daughters first beardie. Another customer also gave her some advice. Well apperantly he allows a couple of employees make up stories saying my daughter said things she did not. And now doesn't allow us to come back. Not once have we've ever been rude to anyone in that store. There are a couple of very awsome people who work there.We've also sent a lot of business that way. That will stop......

Updated:
I've been back a few times and maybe I went in on a bad day, but things seem to have improved, I apreciate your response. In the parrot cages I saw only bowls of seeds, hence my assumptions.

I've been able to read more of the signs up in the store, about where is okay and not okay to touch a parrot, and the minimum requirements for beta fish and very much appreciate these, many pet stores I've been to in the past simply don't care and sometimes encourage the mistreatment.

I've changed my rating to reflect this, I appreciate the effort to give these animals good homes.

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Never been in here before yesterday, as someone who studies proper habitation for a variety of animals, I was pretty appalled at the conditions their animals were in. Their macaw Ruby was barbering her feathers, and it's likely because it's stressful living in a store with strangers and noises around constantly, and their parrots are on an all seed diet (Parrots have a specialized diet and there are a variety of types of pellets and fresh foods they require, all seed diets lead to slow painful deaths). There was a resident conure named Kiwi who was less than a year old, but the enclosure set up for them was much older. How many little conures have died in that cage and simply been replaced?

There was a python in too-small a tank, the rabbits were terrified and had no hide in their cage, a lot of the poultry seemed listless and unwell, and when i informed an employee of a tortoise who'd flipped onto their back, watching them struggling to flip back over (Id have reached in myself to help but couldn't with the way the tank opened), we were told that this tortoise does this 20 times a day, meaning, again, inadiquate housing.

Really horrifying practices here, very ready for pathogens to spread. I'd be happy to help assist in improving the husbandry of these animals but from what I've seen there's no actual care for the animals when profit is involved. I've seen pet stores do it well, this was not one of them.

This was such a fun experience! My son wants a Bearded Dragon for his 9th birthday. I took him here so he could hold one and I REALLY wish that I could remember the girl who helped us name! She was AMAZING! She had dark hair and literally knew EVERYTHING about Lizards! It was like talking to a dictionary! I was astonished! We will be back to ask her ANY and EVERYTHING when we do get one for my son! She let him hold one and made it an Awesome experience for him! We learned about what they eat and what they like when they are young, middle and adults! SOOOOO Informative! My son decided on a middle aged one! So we are currently in the market for one! Thank you NW Seed and Pet! We WILL be back! 10/10 Recommend!!

Very cheap east to find nd get all sorts of stuff we got chickens from here and dog treats for our dogs

I spent nearly 70 dollars on 8 rosy barbs and after I got them home I got them into the perfect setup quarantine tank with perfect water quality filtration and with quarantine antibiotics and a few days later they just started dropping like flies and all of their fins falling off as well as their stomachs just rupturing. No matter what I did they died even after checking everything like eight times and doing consistent water changes with antibiotics and checking on them multiple times a day.

The fish department is a delight. Eric and Rinata are great. They are friendly and knowledgeable and always helpful. It's been a pleasure dealing with them all these years.

Great store for all your gardening and lawn care needs- everything from seeds to trees and everything you need to start and grow them successfully. They also have a pet store with a large variety of animals, reptiles and fish as well as a large variety of pet foods and supplies. A perfect one stop shop!

My main gripe is in regards to their house plants in the greenhouse. My friend and I were interested in a few plants, but then noticed right next to them they had several plants marked down on price because they were labeled as having mealy bugs and spider mites. The new price and even the type of bug pest was written on the plant container, so they are fully aware they have these pests and yet they're storing them in the same close quarters greenhouse as the rest of their healthy stock? Just take the loss and toss the infested plants! Those pests are spreading to all your other healthy plants, and a customer could unknowingly bring them home and harm all their other plants! 👎

I rarely get to that part of town but a detour and a well placed sign brought me stopping in. Found a cute light up yard decoration for Mother's day. Had to stop in to see the animals and fish while there, cuz who wouldn't? Cutest, fluffiest bunnies, I wanted one so bad but I read the sign and talked myself back into reality, no bunny YET. They even had Dory and Nemo together!

I love the large selection of seeds and they have almost every soil amendment I need.

I purchased so many plants this year and was sad to find out that the plants needing cold stratification, weren’t. My foxgloves and lupine are healthy and beautiful but I will have to wait another year for blooms, a bummer but at least the plants are healthy. I always plant artichoke for pollinators and unfortunately those also weren’t cold stratified and they aren’t hardy for our growing zone so I paid $11 each for big green thistles with no fruit or blooms that will die at the end of the season.

We go here a lot for fresh cat nip. The only place in Spokane that has it from a local farm. We usually have to see the animals when we get cat nip. Have taken my youngest child here on a one on one day once and she had a blast seeing the animals and fish :)

My go to aquatics store. Never bought a fish there that died. Staff is all very friendly and knowledgeable. I've worked up to 3 tanks all sourced from NWS&Pet