Locksmith reviews across the US

Great and friendly service. Low prices. Will be returning.

excellent service, great store, very nice staff and they are effecient

Excellent service nice people I would recommend to anyone in need of a quick fix lots of merchandise.

Always freindly and helpful. Amazing inventory for such a small space. So glad they've made it through the shutdown!

Mike is an absolute gentleman who does excellent work and I would highly recommend to everybody who needs his type of work the very best you can find

Very professional helpful would come to store again. Chris was very helpful need more service like his!

Excellent service they came on time my lock was stuck they brought a new cylinder and everything fixed it in no time at all decent pricing to for the time in which he came .

Thank you Mike for helping my sister and I with the keys. Staying past your closing time to make sure we were taken care of is just exceptional customer service!

If you’re going to advertise being open 24/7 everyday you should actually do that. If you’re going to be closed change your hours on google so people don’t waste their time taking the trip there for no reason.

Such a pleasure to go into this hardware store extremely great service ! So clean and everything so nice and organized everyone so knowledgeable and friendly my new home depot they have everything

They were very helpful, and had alot of items for your home in stock. Would definitely go there again in the future.

The best service. Cool guys

He did well with our keys. He was very nice and patient. He is very friendly and comforting.

Very satisfied with their services ,got my locks put on 11 years ago and they are still in excellent shape very good quality ,friendly staff and always very helpful and knowledgeable with whatever questions you may have , definitely recommended 👍👍👍

I've been a customer of Star Gate Locks for 20+years. They are always kind and helpful, really knowledgeable as well. I love supporting this local store and they have pretty much everything I need!

Very helpful and friendly staff! Both men working made my visit very quick and easy. I would definitely recommend!

The service was awesome they he came to my house within 30 minutes and the price was accurate and fair I highly recommended this company Nd who ever tries to say this company is a scam is crazy!

Hello everyone...

If there's one thing I know for sure...It's that all my locksmith and hardware needs are satisfied at Star Gate & Empire Locksmith in The Bronx, located under the El (#2 train).

First of all...let me just say... this professionally managed and serviced establishment has never let me down. And, I can say that because I've lived in this neighborhood well over twenty years, and going strong. Even when I lived at my previous residence... and with a hardware store on the corner, and three down the block...I still made it my business to trek over to Star Gate & Empire Locksmith.

My first service job from Star Gate & Empire Locksmith was when my mother was going through the final stages of Alzheimer's. I needed to refurbish her entire three family house, so she could come home and live in her loving place of dwelling until the end. but, I needed for her to feel safe. So, although there were a plethora of hardware stores in Mommie's Area...I searched and found Star Gate & Empire Locksmith on White Plains RD in The Bronx.

We spoke for A while. We told them what we wanted and they told us what they could do, and more. After feeling reassured and comfortable with their promised level of service, I hired them to erect wrought ironed gates along the boundaries of her 5,000 sq. ft. home, all of the banisters, all of the window gates for all three floors, and wrought iron security storm doors for the front and back of her home.

Growing up, I remember that Mommie was always a sticker about safety. She bolted down every window, and they remained that way from a child of eleven until the time came when, as a grown woman, I now had to demolish and redo her entire home. So, after years of delapidation and mold, Mommie came home, and the first thing she saw was all of the safety provisions applied to her home by Star Gate & Empire Locksmith... and she almost cried.

Fast forward to present day. I'm now living in the neighborhood of Star Gate & Empire Locksmith, and whenever I need them, they are there for me...for us...for everyone. Its been A decade since Star Gate & Empire Locksmith erected all of that beautiful wrought ironed work. Mommie passed away with A smile on her face and security in her heart. We no longer have that house. But, if you drive through University Avenue, you'll see all of their work standing to this day.

When I locked myself "IN" my apartment, after a delivery person came in with groceries and slammed my door behind her, (don't ask)... Mickey sent Jeff, and within minutes he saved us. We were free, and in minutes, Jeff replaced the old lock with a wonderful new and safe lock.

When it comes to reviews... don't let them deter you from coming over to see Mickey And His Brother Jeff. Those two guys are the nicest, most honest, professional and compassionate individuals I've ever come across under the category of store owners.

But people are people, and you can never please all of the people all of the time. Trust me...I know this to be true. I'm an author. So, you may see the occasional 1 star review...but that's primarily due to their own preconceived desires of demanding all store owners and their staff to bow down and kiss their feet upon entering.

Some customers expect unreasonable discounts. Some customers even get upset if there's a brief language barrier. But America is a melting pot of hearts. And, having a store owner and his staff understanding and speaking three languages, what more do you need? Some customers get upset when the store has to order a product no longer in stock. They're not magicians. Products take time to arrive when ordered. That's hardware 101.

Those of us...mature in nature and patient in spirit, understand that when you walk into any store... if it's crowded, you wait your turn. But born a native New Yorker, I know most New Yorkers have to acquire that level of patience. Its not a natural NY trait. So, I get it.

Visit Star Gate & Empire Locksmith. You'll love them.

I'm done

Absolutely outstanding service, to replace and repair all your locks.
The most incredible locksmith, and epic Italian singer, is Elton.
Believe me as a true born Italian from the Bronx.
He repaired both my front door locks, perfectly.
Highly recommended. 10 Stars⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐

Came here to get keys and files and received the absolute best service ever. Staff was kind, effective, and the prices were more than reasonable. A-1.

Been going here since 1996. I highly reccomend Ezra and his team!