HVAC reviews in Gonzales, Louisiana
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Nice friendly technician and office staff who get a solution to your HVAC issue and repairs it promptly, highly recommend. My technician Sean Hobbs was professional and got the job done quickly and efficiently. Thermal Solutions practices good communication and updates and sends a text when the technician is on the way.
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Top notch service! Our AC went out late in the day, and they still made sure to send a technician out that same day. Ethan Bourgeois the technician was patient, thorough, and informative on the steps taken to resolve the matter and the options to take in the future for our unit. Thanks again Ethan!
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I just wanted to pass along a couple “at-a-boys”! One for Ethen Bougeois for troubleshooting our unit at the end of his work day. One for Jacob Hadley for swapping out our compressor and getting us up and going so quickly. They both were courteous and very professional. I would also like to thank whomever chased the parts down, the scheduling person and for the office staff that kept us informed throughout the entire process.
Good people. -
Dominick was incredibly informative and upfront throughout the entire process. He took the time to clearly explain everything and made us feel confident in our decisions. I wouldn’t hesitate to recommend Thermal to anyone looking for honest and reliable service.
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We were very satisfied with the service we received from Thermal Solutions. Within 3 hours of calling to report our concerns with our unit, Jacob was here to service it. On a hot June day we couldn't ask for better service!! Jacob was very professional and completed the job successfully in a timely manner. I would certainly recommend Thermal Solutions.
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2 workers came by to fix our A/C today and they were absolutely pleasant! Very helpful, knowledgeable and had great attitudes. Will definitely use them again if we have A/C issues
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I had a great experience working with Aaron at Thermal. He was knowledgeable, professional, and took the time to clearly explain everything throughout the process. His attention to detail and commitment to quality were evident from start to finish. I really appreciated his friendly attitude and how smoothly everything went. Highly recommend Aaron if you’re looking for someone dependable and skilled!
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Ethan and his co-worker (his name 🤔 escapes my mind) were outstanding in explaining the problem and the task at hand. They gave me all the important information to help me make an informed decision. My house is over 75 years old and it’s bones are strong which includes the outside A/C unit which flooded in the 2016 in 26” of water.
Thermal Solutions and Ethan will be called upon again when I have problems.
A+!!! Thank-you Ethan and co-worker!!! Cheers! 🍺 -
I have had Thermal Solutions maintaining my HVAC for at least 12-18 months now and they have been excellent.
I must say however that my spring tune up recently done by Ethan was the most thorough and complete service I have ever had. I'm sure all the technicians do great jobs - the outstanding aspect for me was the manner in which he explained what he was doing, the results he found and recommendations made. Grateful as well for the most recent callouts and repairs completed by Patrick and Jacob!
Appreciated! -
Technician Ethan came for my fall heater check. Very professional and thorough. I highly recommend!
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Every technician I’ve seen is young and very competent. They are professional and respectful.
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Patrick was extremely personable. We were impressed with his knowledge of HVAC and appreciative of his detailed explanation of systems. He was very honest and helpful in directing us in the right choice in our purchase. We also appreciate Mitch and his support in making the installation possible.
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As always...did a great job ..100% satisfied!! Best HVAC company in the area!
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Highly recommend thermal for any AC repair needs! Honest people with great customer service. The tech Aaron that came out went above and beyond to provide exceptional service for us. Not only did he get our system back in order in a quick time frame, but he even helped my son with a problem he was stuck on with his math homework!! We couldn't be happier with our experience with Thermal and will be recommending them to all of our neighbors!
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Thermal Solutions was the only company that could help me when my AC unit broke down and it was extremely hot outside. John P. arrived within the hour to inspect the unit — when needing to order a new part, he brought window units and installed them in my Master so I could sleep in cool temps. Nothing but super cordial, professional and kept me updated on the new install. I really appreciate Thermal Solutions and their amazing team! In fact, when the BR company couldn’t dispatch the day of or the following day to help me, I said who should I call then? And she said, Thermal Solutions. Their competition recommended them. :D That’s how good they are.
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The service provided by Thermal Solutions was exceptional, offering helpful, affordable solutions with very courteous personnel.
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Peyton was very professional and eager to help us resolve our issues ! He was open minded and helps by giving his professional support
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Ethan did a great job at our fall maintenance visit. He was detailed explaining the different things he was checking, was professional, and nice! Highly recommend!
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Sane day service. Always prompt to respond. Very professional and efficient. Glad to have my service contract with Thermal Solutions
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Jason Woolley is the absolute best!. Whatever he did, it worked. He came to change a filter and fixed the entire system. If you’re looking for someone to actually do their job. Call Thermal Solutions and Ask For Jason!!!. You will not be disappointed!
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Payton arrived early as promised to do tests and checks on our residential unit. He was prompt and polite and courteous. Thanks!