Constraction reviews in New Orleans, Louisiana

Fast, good quality work.
Sagging front porch overhang on 125 year old house was sagging due to two missing columns. Jacked it up, placed two excellent reclaimed columns and did a decent trim and paint-job.

I was really pleased with Phillipa, her crew, and the whole experience. Project cost was fair, work was done quickly and thoroughly, when an unforeseen issue popped up the crew worked with me on a low-cost intervention. I'd recommend them and plan to use them again!

I hired them. If I could go back in time I would chose a different company.

The work quality was bad. I still get upset when I look at what they did. I paid before checking their work, which was a mistake. Lots of important pieces of my house were left unconnected.

I hired them to repair termite damage. They used pressure treated lumber. I'm not convinced that this contractor knows what galvanic corrosion is. Basically the chemicals in the lumber will destroy the nails over time. It can be ok if you use stainless steel nails, which these nails aren't. As the homeowner, I expect them to know these things when I hire them. I pay them because I don't have time to teach myself construction. So when they don't know construction either, it feels like I've wasted my money.

While they were working, I realized there was another repair I wanted them to make. I wanted them to replace one of the rafters. They agreed to do it. Except they didn't replace it. They attached a second board onto the side. That's not 'replacing' it's 'sistering'. If I wanted a board sistered on I would have done it myself for $20 instead of the $700 I paid them. When I told them that this was wrong, they didn't fix it or refund me. I still need to hire someone to deal with this.

This next complaint is my weakest because I can't prove it. I suspect that one of the workers took materials from my house. At the end of the job she told me, "we're great at stealing stuff" which is the last thing I want to hear. Specifically I think she took some of my floor boards. They're heart pine so they're valuable and difficult to replace. I expected them to be pulled up and potentially damaged, but I didn't expect them to be taken. She gave herself plausible deniability by asking if she should throw out other lumber. She asked about multiple other materials but never the floor boards. I never expected that this would happen. It's possible that they just did a bad job communicating but it's also possible this one worker doubled her pay by reselling my valuable material. The fact that she asked about so many other materials except this one, is really what makes me suspicious.

In summary, hire someone else. On my job, the work quality was very bad. I had to fix a lot of their mistakes, and loose ends. Hiring them caused as many problems as it solved. One of their workers may have taken my floor boards. When problems with the work emerged, the manager made no effort to resolve them. Overall I'm bitter about the experience.

General notes for people hiring a contractor:
-Don't assume the contractor knows what they're doing. Contractors are paid to manage labor, not to understand construction.
-Midway through they found more damage in the walls. This must be common. If you hire a contractor talk to them in advance about what will happen if more damage is found.
-Ask what they'll do if the repairs aren't good enough.
-Don't pay until you've checked their work.

Phillipa gave me an estimate on redoing my front stairs. The rail was one long piece on each side and she said we need to put in a middle support to strengthen the rail. They redid the front rails and put in the middle support. She was right! They are stronger and look great. Love their work and would definitely hire them again.

Regarding the recent work I had done on my property …
The work was completed on time. It was expertly and professionally executed. And cleanup was done to my satisfaction.
All of the workers respected me and my property. The inspection was timely and thorough.
I’m totally satisfied with the work done at my home by The Richard Earls Construction Company LLC and would recommend them to others.
Thank you

I actually met Todd with Reliable Foundations when he reached out to my business for some dirt work. After working together on several projects, I can confidently say he and his team are top notch. They truly care about the quality of the finished product they deliver.

The entire crew is extremely knowledgeable, easy to work with, and provides an unmatched level of service. It’s hard to find companies that take this much pride in their work these days.

I never leave reviews but I just have to this time. Vince with Reliable Foundations is the most professional and honest foundation contractor I have worked with in my building business. He has great depth of knowledge and the quality of his work is performed with the utmost integrity. It's a rare combination of qualities to find in the building business and was so much appreciated.

**★☆☆☆ | Communication issues and inconsistent pricing.**
I advise caution when dealing with Reliable Foundations, as there are several red flags regarding their communication and pricing.
My first interaction occurred when I gave my business card to a crew in an unmarked trailer for an estimate on my house, but I never heard back. Because I didn't remember their name, I later accidentally found them online while looking for a contractor for a client.
When they looked at my client's house, the estimate lacked detail and omitted the main foundation work. The estimator promised to return to fix it, but never followed up. Before realizing their communication was inconsistent, I passed their number to a real estate agent. They accommodated her schedule quickly and provided initial paperwork, but stopped responding when she asked for a separate required document. After a week of silence, they finally contacted her—but only *after* I posted an initial review, showing they prioritize public feedback over direct client requests.
Additionally, an acquaintance unfamiliar with construction was charged a steep $12,000 for just 200 square feet of basic backyard and driveway concrete work.
Given the incomplete quotes, poor follow-through, and high pricing, be cautious and get everything in writing.

They really did a great job leveling our concrete. Very impressed.

I had pool deking that was sinking. They came out and did an awesome job!!!!

Honest and professional. Barrett and Ashley were great to work with. Thank you.

They did a fabulous job!

Great experience, professional and so helpful. Todd did a great job and helped me understand what was going on with our house.

This company has the most caring and friendly employees from the office to the field. Wow is how I felt with them very helpful and professional!

Shawn is precise efficient effective and professional. Shawn patiently answered all my questions. I definitely recommend Reliable Foundations. I will use them again if needed. My house is level and stabilized.

Matthew S. was very knowledgeable and willing to explain the process of getting a foundation and my various options. He did a thorough inspection and showed me exactly what they process would look like. Looking forward to working with them.

Replaced two damaged sidewalk pavements at a reasonable price. Excellent work, easy to work with.

Reliable Foundations completed concrete leveling in our driveway and also lifted and repaired the foundation under our 2 story home. They were efficient and very professional. Highly recommend.

Could not be happier with my experience with Reliable Foundations. From answering phone calls before my project date, to providing professional project completion. A+ on all fronts. I could not recommend them more.

Brad Kiff responded quickly to assess our cracked and sinking driveway and our HVAC pad. He explained in detail what could be done to remedy the situation and provided us with the cost of the proposal. Lance and Nathan did a great job a few days later, were courteous and also explained the process. They cleaned up the area and were on their way quickly.

My wife and I hired them to level our garage in Mandeville. The work was fine, but after referring them to a friend, we learned they didn't have insurance. My friend is a roofing contractor that is wiser than us. Apparently uninsured contractors is a common thing. Now we know to call and confirm insurance before anyone else ever does work for us again. If you plan to do business with this contractor, be sure to verify their insurance first!