Plumbing reviews in Annapolis, Maryland

4.8 based on 532 reviews Back to the listing
    5

    Sam was awesome. He explained the process very well, was upfront with costs, and was very professional in his services. He also was good around my two crazy kids. Highly recommend Roto Rooter and especially our technician. End of the day, my plumbing issue was resolved with no issues.

    5

    Outstanding customer support and technical expertise. Very knowledgeable in field of study. Vincete was awesome

    2

    The service technician that came to help me with my kitchen sink back up was an excellent and astute, professional. And if this review was based so on what he did, it would be higher. However, this company has pricing practices, which are very difficult to praise. Each technician carries with its flat pricing guide, and I understand that that’s part of the business model. So be prepared to pay an exorbitant amount of money simply because you don’t have the tools that this group has and the consumer are left in a pinch. It is what it is, but I don’t have to like it.

    5

    Earl was polite and professional. He fixed the issue quickly.

    5

    Hosea was very professional, courteous, took care of our property, very efficient and hard working. We used roto rooter for preventative maintenance to snake drains and sewer lines since toilets were flushing slowly. Now we are worry free!

    5

    Josh the Roto Rooter technician was excellent! Prompt, knowledgeable and very patient. Solved the drain problem so my family and I could enjoy the rest of the holiday weekend. Highly recommend RR, above all professional and efficient - will 100% use again. Thank you, Josh.

    5

    First I would like to extend my gratitude to the phone operators. They were clam, comforting and professional. The technician name was RAM and he was professional in his approach and appearance. He diagnosed the problem with speed and efficiency. He was respectful of my home. He fixed the issue and waited at 30 minutes to ensure his work was done correctly. Excellent service for a major plumbing issue the day before Thanksgiving. Thank you!!!

    5

    Hosea was so wonderful. Very quickly assessed the issue and got us back up and running in no time. Great service and would call Roto-Rooter back just for his great work!

    5

    Hosea was great, he cleared out the disposal very quickly and explained in detail what was wrong. He explained how to prevent problems in the future and reassured us both our disposal and dishwasher would run as expected. Excellent service!

    5

    I had a sewer backup at about 630pm on a Sunday night. Larry was the plumber who responded within an hour. He was professional, patient, and thorough. I will call Roto Rooter and Larry for future plumbing issues.

    5

    I needed emergency assistance on Christmas Eve and they were able to send someone right out

    5

    Earl was very friendly and professional. Thank you for fixing the hot water issue and unclogging the sink.

    5

    Great customer service, Earl was courteous efficient and thr work was completed faster than expected.

    5

    Vicente was on time and professional. He made sure I understood the issue and the solution. He went above and beyond. Great service

    5

    Vincent had good customer service skills and was efficient with the plumbing issue to resolve the clog in the toilet with a snake and offered recommendations. Roto Rooter was timely.

    5

    Technician was professional and courteous. Had knowledge of what needed to be done. I felt the price was way too high for the service needed.

    5

    We reached out to the Roto-Rooter team after we had an issue with some water not draining properly in our laundry area. Their team quickly confirmed an appointment date and time. Larry was our technician and was excellent in his professionalism and service! Thankfully the issue we had was resolved and no more water up after running the laundry later that day. We appreciated Larry and would recommend him for any plumbing issues!

    5

    Lal was a great tech and fixed my plumbing issues on a Saturday after I bought a new part hoping it would work! He tried and now my tenant can use the shower today! He was professional and did a good job!

    5

    GO 5461 provided excellent service making sure everything that needed to get fixed did and offered clear suggestions on how to prevent further issues.

    5

    We had a clogged undergound drainpipe from one of our downspouts. The Roto-Rooter tech explained what he would do, proceeded to clear the pipe, and tested it. It was a pricey one hour's work, but worth doing from our point of view.

    5

    Vincente was great! He was thorough, patient and did a great job fixing our kitchen sink