Home Services reviews in Baltimore, Maryland

Both ladies were very professional and did not waste time. I would like to keep the same two ladies for my bi-weekly services if possible.

So far, great! The team are on time and services provided very good. I recommend Merry Maids to others.

I wanted to give a huge shout out to the young lady Hannah who cleaned my home today . She was the best , she took her time cleaning . I would love to have her clean my home all the time !

My experience with this company is absolutely fantastic. The services are friendly and professional. I recommend Darlene and Evette, I call them My action team. Thanks for A service well done

I have been a client of Merry Maids for nearly 15 years and have almost never had a complaint. (And when I did, whatever was wrong was fixed as immediately as possible.) The fees have remained reasonable, the cleaning team do a great job, and the office personnel are always flexible and accommodating to my schedule changes. I am always more than satisfied with their services.

I’m extremely impressed with the outstanding work from this maid service! They arrived on time, worked quickly, and were incredibly thorough. Every room in my house was spotless by the time they were done — even areas I didn’t expect them to clean were given attention. They were also respectful, professional, and efficient. It’s not easy to find a service that’s both fast and detail-oriented, but they absolutely delivered. Highly recommend to anyone looking for high-quality, dependable cleaning!

Great & reliable! My home always looks so nice & smells fresh when they leave! Give them a try, you wont be disappointed!

"Darlene did a wonderful job. The floors looked amazing. I would use Merry Maids again. I had given her a tip at the house but want to add a little more.".

Hannah and Lexi were so professional and organized. Our house is as clean as it was when we first moved in. I was especially impressed with the refrigerator! We have so much space now. I’m so relieved and less stressed. I hope they will be my monthly crew.

I hired Merry Maids Baltimore to clean the apartment of my elderly parents. My parents were very pleased with the ladies from Merry Maids. The housekeepers were cheerful, honest and efficient and were eager to do a good job. I’m very happy we found them.

Green Apple Cleaning service is very responsive and always checks in with the studio I manage to ensure everything is to our liking. They do a great job!

Stay away from this business!!!! The owners and their employees are not trustworthy. I'm pretty positive that they don't have insurance, so if they break or ruin something in your house, they will just lie about it instead of covering it like a legitimate business would. They are now in the process of bribing the few customers that they have to write good reviews about them so they can get discounts. They wouldn't have to bribe their customers if they ran a good business in the first place. Bottom line... choose another cleaning service.

The entire experience was perfect from the beginning: Very responsive, right on time and flawless work. Based on their perfect work and the ease of scheduling the service, I can only recommend Green Apple.

The previous review is probably from someone who works for their company. I was sorry to have not read the reviews prior to asking them to clean my home. I had just cleaned it three weeks prior. They said it took them 3 hours and they left a lot of scrubbing for me to do. When I called them out on it they actually had the nerve to tell me that I was undercharged. I will NEVER use them again and advise you not to either.

Eliza and Elizabeth magnificent tag team. Polite and meticulous ladies who provided exceptional house cleaning services.
I look forward to my bi-monthly services, having them is such an asset and an excellent use of my finances.
Thank you ladies.

Annette McGuire

Really thorough and reliable. Always on time and checks in to make sure everything was cleaned to our liking. The fitness studio I manage is huge and two levels. Cleans everything to a T and great price!

Exceptional service and a very good price. I had a hard time finding a company with quality service. Its great to finally find a company I dont have to go behind and do additional cleaning. My house is spotless when they're done.

They showed 2 hours late, with no supplies, 2 girls show to clean a 2500 sq ft row house for the "platinum move in deep clean" - they didn't even have a mop.

I gave them a mop and a bucket and a broom and they went to work. The house is obviously still dirty, they didn't use hardly any cleaning supplies. I had to tell them to clean the Windows as they were trying to leave, then go back and clean behind furniture and on the top of furniture. My floors were still dirty when they left, spilled a little water and went to wipe it up and it came up black. I checked the rest of my floors and they were filthy too!!!

I called them and Jessica answered the phone - all attitude!!! She was SSSOOOO RUDE!!!!

I get the boss, Patrick, to call back. He just talks over me while he tells me he is going to charge me full price. He then mentions that I wrote a bad Yelp review on him and have no right to call him and complain!!! What a jerk!! Gives bad service, doesn't care, and then when you call him out in a review he gets mad and insulting!!!

Hey Patrick and Jessica, you can be rude to people like this and run a business. I may not be able to bury you all by myself in bad reviews, but your customers will continue to give these bad reviews. The positive reviews couldn't be more FAKE!!

BEWARE THE POSITIVE REVIEWS - they give a discount to customers who post 5-star reviews. Its a violation of Google policy and they should be strucken from the record.

The cleaners appeared on time for the 10:30 a.m. February 8 cleaning service. They left at about 12:15 p.m. (I needed to leave my house at 12:00 noon for a 1:00 p.m. meeting at College Park, but I couldn't).

They vacuumed my upstairs carpeted floor (one bedroom, one hallway, and one flight of stairs) with ONLY an upright Oreck vacuum. Thus, none of the dirt that was in the crevices between the carpeted area and wall were lifted at all. Who cleans without vacuum attachments?

A few days after they had cleaned the house -- 3 days to be exact (we went away after February 8), we found the splashguard in the upstairs bathroom to be detached. The lady who was cleaning SHOULD HAVE told me about this especially since I was sitting in the room next to the bathroom while she was cleaning it. The splashguard was not detached before they got there -- it came undone after they cleaned the tub. The splashguard becoming detached in not a big deal; we can fix it BUT not telling me about it and keeping it on the hush -- IS A BIG THING! I don't trust the cleaners that Green Apple Cleaning hires and therefore, do not trust Green Apple Cleaning either.

The cleaners told me to check my downstairs as they were mopping the downstairs wood floor and about to leave. The floor was WET, if I walked on it, there would be marks on it. So, I couldn't check my downstairs area before they left.

I told Bart (the lady whom I talked to when making this cleaning appointment and later emailed) about the first two problems and CUSTOMER SERVICE was an ABSOLUTE ZERO!

I would NOT recommend this company to anyone. Save your money and find a different cleaning company!

Punctual, reliable, thorough, kind, and reasonably priced. What else can you ask from your cleaning service?
After years of having in house cleaners, it is an absolute pleasure knowing that you will never have to worry about how your office space looks like again! Absolute delight.

We used Green Apple for the first ever and selected the Gold package. The cleaners were on time, but within 10 minutes of being in our house, they broke a candle in the bathroom. The degree of cleaning was not thorough whatsoever. They missed two ceiling fans (guest room and living room) and there was dirt all over the guest bedroom duvet cover from what appears to be an attempt to dust/clean the ceiling fan or something else. While the guest bathroom floor was being mopped, the cleaning lady carelessly spilled the mop water into the floor vent, which caused it trickle down into ceiling vent in the kitchen. The vacuum cleaner that they used did not pick dirt or lint from the rug in the living room or the rooms upstairs. The trash was not collected from the guest room. The insides of our closets were not vacuumed. DO NOT WASTE YOUR MONEY WITH THIS COMPANY. We are VERY disappointed in your employees' carelessness with handling fragile objects and lack of thoroughness in carrying out all of the items that are included in the Gold Package.