Home Services reviews in Baltimore, Maryland

I am not sure what I paid for. I bought the platinum cleaning service. Asked that they give me a call if it goes beyond 3 hours, just to set a parameter. Scheduled for noon. I waited until 1PM. I called them and was informed they were running late. Got a call around 230 requesting access. Was charged the 3 hours. No quality call, no request for more time to clean properly. Wall, windows, floors, still dirty. Oven not cleaned, cabinets and drawers not cleaned. Called to ask for my invoice and explained my displeasure. They came back out and cleaned the windows and kitchen cabinets. Walls still dirty, drawers still dirty, oven dirty, blinds, etc. I wasn't there that time either. My gf and I spent another 3 hours or so doing what I tried to pay pros to do. Ive never written a review before, but this complete lack of effort inspired me. They probably do a fine job if the place is already clean. This was a post remodeling clean up and money really was not an issue. We just wanted a professional cleaning. I'll try to post pics.

We used Green Apple Cleaning for the first time and the experience was fantastic. The house looked amazing and I was very pleased with the service. Would 100% recommend! Great job :)

I have been using Green Apple Cleaning for almost two years and have been relying on them since day one without disappointment. The cleaning staff is very professional and thoughtful in their work while the office staff is very flexible and friendly making a clean house one less thing I have to worry about.

I swear by Green Apple. I have been working with them for years. They are trust worthy, personable and efficient. I use them for both commercial and residential services. What I value most is the communication and adjustments to things on the fly. In the busy world that we live in, its good to know that cleaning is one less problem!

We have received the cleaning service for our 4 bd and 3.5bath group house. Overall, it was a great experience. The cleaning crew has done a great job cleaning the place up in a short period of time. They arrived on time and was very courteous. They verified the areas to be cleaned and got to work quickly. Our place looked great after. I would recommend the service to anybody.

I am a GreenApple Client, and, Eliza And Elizabeth clean for me every other Monday Morning.

Eliza and Elizabeth do a very good cleaning job for me. They have done very well each time they clean for me and they even do the little things that I ask. Also, they are very nice and pleasant. Eliza and Elizabeth clean very well and I very much appreciate their help, and, hope to keep them as my cleaning crew.

I would recommend GreenApple and especially recommend Eliza and Elizabeth.

Jack L.

I recently switched to using Green Apple Cleaning, and WOW! After my first cleaning, Sandra and Delmira were eager to make sure that everything was to my liking, and I have to admit, I was blown away by their care and attention to detail. They truly go above and beyond, and I am enormously thankful for their warmth, their thorough vacuuming (with multiple dogs, a huge plus), and the little touches throughout the house that demonstrate the high standards the company evidently strives to uphold. I am now sitting in a beautifully clean house - something I can't do on my own anymore, and it is thanks to them! I highly recommend this company, in terms of high standards, friendly staff, and competitive prices. Thank you, Sandra and Delmira!

I've used Green Apple on several occasions and they always do a great job. They're always willing to work with my schedule and I trust them with my key so they can do their thing while I'm not home. Definitely recommend!

My rating on actual cleaning services is 5 stars. They do an amazing job and I have recommended them to my neighbors. However, their customer service is abysmal. I have been trying to book a Platinum service package for over 2 weeks now, calling and leaving messages, and still have not heard back from them. If you’re look for a service to be performed with the month, I suggest trying somewhere else.

I love this company! I consider myself a tidy person; I put things away regularly and vacuum often, but I dislike dusting and am not one to wipe down baseboards and areas that require more elbow grease. That's where Green Apple Cleaning is a savior. I use the services once a month to get into the nooks and crannies of my apartment.

The company is locally-based and owned, which are pluses in my book. In addition, it's licensed and insured, so if anything is lost or broken, I'm covered - many individual cleaning people do not have this protection.

I, for one, love the feeling of coming home to a spotless place! It's an amazing feeling! I can't recommend this company enough!

My experience with this company was awful. We thought we were doing a good thing by having a professional cleaning done for our house after we moved out. Dealing with a cross-country move with 2 small children is very tough and we wanted to make our lives a little easier even though we knew it would cost us money we should have used on the move. The employees of this company left a large and ugly stain on the hardwood floors that was not present when they arrived. This can be confirmed by several people including the movers. They questioned my integrity in front of my son which is extremely offensive to me and disrespectful. My husband has tried to contact the owner, Patrick, numerous times and he has gotten the run-around from the office manager, Ambur, who says she cannot help with the situation. Someone needs to fix the problem they caused. The overall cleaning was mediocre, there were several spots on the floors that were not removed that I easily removed with only water and a sponge. After the extreme stress caused by this company and the repeated dishonesty, and avoidance by management I highly recommend NOT using Green Apple Cleaners located on Ponca St. Baltimore, MD!!!! Spend your money somewhere else, this is a bad business!

We requested Green Apple Cleaning's services shortly before welcoming our first child. As first-time parents deep in the throes of nesting, we had high expectations. Also, we really didn't want to kill our first-born, so we were eager to find a company that used environmentally-friendly products.

Green Apple Cleaning satisfied our expectations (and neuroses) completely. The customer service agent with whom we arranged the session was responsive, courteous, and knowledgeable, and the two employees who performed the cleaning were professional, efficient, and effective. In fact, the best complement I can pay them is my mother-in-law's response when they were finished: "I guess there's nothing left for me to do."

It doesn't get much better than that!

I highly recommend Green Apple Cleaning for your cleaning needs! Sandra and Delmida are very thorough and very meticulous on cleaning our office space. Not only do they leave our office clean; they are so very nice and very helpful. I've used other cleaning services in the past and Green Apple has proven themselves to be one of the best. Bowler Pons, Annapolis

Venessa and Katherine have been an excellent team, and I am grateful that they are always assigned to clean my home. They do a good job of cleaning, and beyond that, they are friendly and willing to make minor changes to their routine if I request it. Additionally, they phone me if they are delayed or running ahead.

I highly recommend them.

I had Green Apple clean my home for the first time and the young ladies did a wonderful job for a good price. They did a thorough cleaning and I couldn't be more pleased. I have set up for Green Apple to clean my home once every month.

I have Green Apple Cleaning clean all my rental properties and as a realtor whenever I am about to list a house for sale I send them over to clean the houses as well! They do a fantastic job every time! Very professional with many cleaning options to choose from. I recommend them because I know they provide a great service, if then didn't I wouldn't recommend them. They do a great job!

Our company regularly uses Green Apple Cleaning for sales office spaces and could not be happier with the service which is why we continue to contract them for additional locations. We have tried other services but always find them lacking. Green Apple trains their staff to pay attention to details and they definitely do as the areas they clean are always left spotless. Great cleaning company!

Sandra and Esperanza from Green Apple Cleaning were absolutely fantastic. They were meticulous and thorough, and very pleasant to interact with. This is the cleanest our house has ever been! I’m very pleased with the service and value.

Eliza and Elizabeth were fantastic. Kind, thorough, and professional, they left my home looking absolutely pristine. It was a joy to come back and find everything spotless and shining. I hired Green Apple Cleaning for a one-time deep clean, but now I think I'll be calling them more often. Couldn't recommend them more highly.

I would highly highly recommend Green Apple Cleaning for any residence. Everyone there takes communication as a priority, which is very important to me personally. Genyfer, one of the lead cleaners, is such a pleasure. Always cleans the apartment quickly, efficiently, and with a smile. Green Apple Cleaning has not only met, but exceeded my expectations within the few months I have been working with them. If you are looking for a cleaner in the area that will take care of it all - call Green Apple Cleaning. You won’t regret it.

We are very pleased with Green Apple Cleaning, and have been for the 7-ish years they've been cleaning for us! The cleaning staff does a thorough, but fast, job every time, and are very friendly. Scheduling and communicating with management has been very smooth, and they are quite responsive if you need to reschedule or have a last-minute request.