Constraction reviews in Columbia, Maryland

Sanchez Brothers poured a concrete slab and assembled our new shed in 2 days just as we were told. The cost was very reasonable and the workers were on time, professional and very pleasant to work with. We hope to use them again for other jobs around our home.

Enrique Sanchez and his team just completed a job here yesterday, and I've been so pleased with the work. They were very professional and pleasant. They went above and beyond any expectations. I would definitely request their help in the future.

This has been one of the most pleasant experiences we have had with a contractor team! The quality of their work is excellent and their pricing is affordable and better than the competition. Their communication is great. They take great pride in their work and in doing a superior job. They are determined to give you the best outcome. Further, they are reliable, honest/trustworthy, efficient, timely, and leave the job site clean. Only recently have we learned of their company, and we have already used their services twice and have many more projects we hope to have their help with!

My husband and I have had two outstanding jobs by the Sanchez Brothers team. They replaced wallpaper and revarnished the floor in our bathroom (perfectly done in every way). We were so impressed by Enrique's drive for perfection in that job that we hired them to install a sliding glass door in our basement. Again, absolute perfection at a reasonable price. I've never seen any contractor that provides such superb results. Highly recommended!!

We had two concrete slabs for sheds and a rear step poured. Awesome attention to detail and very responsive and on-time! I will definitely use them again.

Great experience!!
The Sanchez Brothers did a beautiful job on my bedroom closets. They are a terrific Company and definitely will use their services again.

Enrique did an excellent job on our garage.
They focus on all the details and have a very dedicated team.
HIGHLY RECOMMEND them for your home projects!

Enrique and his crew did a fantastic job building a set of stairs from the driveway to the front door. The stairs are very well-built, sturdy, up to code and look great. Will definitely hire them again!

Enrique and his team did a phenomenal job with our nursery. We had requested an accent wall with wainscoting. They surpassed our expectations! He is a pleasure to work with and dedicated to making sure everything is done correctly. Thank you so much!!

The Sanchez team exceeded all expectations and went above and beyond in our house renovation. We rely so much on them knowing that they'll always take care of any home improvement project. I recommend their services 101%. I'm leaving pictures of the before and after of our kitchen transformation.

They remodeled our bathroom. Covid set us back a bit. The workers were excellent, maintained a clean, today work space and were very flexible with the few adjustments we made. Their work quality was very good and they had good suggestions for esthetic recommendations based on their previous work. We would definitely use them again. Highly recommended.

Set up an appointment for an estimate, Brian didn't show and said, "Sorry, I was on a roof and lost track of time." I can understand things happen, so we rescheduled again for the following Sunday. Didn't show again. Sorry, but if you can't even show up for an estimate twice in a row, I have a hard time trusting you with running my home renovation project.

If I could give zero stars I would. Contacted them for a roof estimate because of my aging roof. A person named Roger came out. Claimed to be the owner. Not exactly professional with shorts, a tshirt and a giant beard and quoted me a price that was ridiculously expensive. When I said "no" he got extremely rude. Would NEVER use this company based on the way he acted.

I love my new master suite. Starcom listened to my needs, budget and time restraints. It is rare to find a contractor who is so reliable. 10/10 for Starcom Design Build!

Starcom Design Build built our 12,000 square foot repair center over 20 years ago & recently after a car hit our building Bob's crew came right out erected temporary walls & did a great job repairing the building. Highly Recommend Starcom Design Build

no refund after disturbing asbestos tiles without approval. paid over 10k. they never ordered flooring we paid for flooring. flooring company emailed us AFTER starcom had been paid deposits and 1400 for flooring upgrade and started work that they would not be ordering flooring for a quite some time. left debris around, project managers woudlnt reply to us. after we told them to stop work, they showed up to pressure us at our house. very scary indeed.,

They stole our money. We met with Bob, then saved for two years for the investment. We contacted Bob again and gave him the down payment to start the plans. Bob was on vacation and scheduled Jerry to meet with us. Jerry forgot, or so it seemed, and I’m pretty sure he created the — what he called plans— minutes before we arrived. They were not plans at all, but more like something from a free online construction app. No dimensions nothing to scale, rooms with no entry ways and roof lines that connected to impossible exterior wall representations. Crazy impossible angles. (Hey Bob— did you eve even review Jerry’s work?). When I tried to contact Bob and Jerry in follow up Jerry told me that any additional drawings or correspondence and work would be billed at an hourly rate. Our $2000.00 bought us nothing of use, only fear that any further correspondence would result in a bill and / or a law suit. So disappointed — and was astounded at the lack of conscience in ripping us off so badly. One star is too much. Should be STAR-CON.

Months ago, my boyfriend and I went on the hunt to find the perfect company to remodel our 30 year old kitchen. Upon searching through countless reviews and sites, we thought we had finally found the perfect one, StarCom, but we were sadly mistaken.

Our first interaction with our salesman, Mike, seemed ideal as he really knew his stuff! We discussed adding cabinets, countertops and finding the perfect spot for our kegerator (as we love to entertain!). They led us to believe that they could give us the best price & service for everything that we wanted with a smile and friendly demeanor. Later, we found out they only fed us what we wanted to hear.

Weeks went by after we signed the contract with Mike, took out a loan before any communication. We were then contacted by the project manager, Don, during the weekend and were told that they were be starting demolition that Monday. With such little notice, this forced us to have to move our whole kitchen into our living room and making our main floor basically unlivable. When asking about the delay in contact, they informed us that the salesman was no longer with the company.

Demolition was completed very quickly. I work nights, so I am home during the day when they were working on the kitchen. There were 2 men, Donny and I didn’t get the younger ones name! I made small talk with them in passing but was stuck keeping the dogs upstairs as our bottom floor was now in disarray. After about a week of having the same 2 men working on my house of whom I’ve become comfortable with, I started receiving inappropriate Facebook messages from Donny. This now made me very uncomfortable with allowing them back in my house while home alone. I forwarded these messages to the project manager, Don, who immediately contacted Donny’s boss, Travis. I received numerous apologies from of them and was informed that Donny was fired the previous day for “drinking on the job.”

After that fiasco, we then came to the next hurdle…our original plans were “not on their blueprints” and “not possible”, so our kegerator will no longer have a home in our kitchen as planned. We were sold on this project as they promised that all of our requests were going to be met, this being the biggest. Trying to just get this project done to get back on with our lives, we requested cabinets where the blank space in the plans are…their response was $500 more dollars.

This was the last straw and I reached out to the owner Bob to express my disappointments and frustrations with the project. I left a voicemail with his secretary to please call me. Bob however, “didn’t have the time in his schedule to speak with us.” Don, the project manager, did the right thing and ordered us the cabinets free of charge after this happened.

We have been debating on pulling the plug on this renovation since the first week of demolition and the only reason we did not was because of the amazing attention Don gave to us. He was professional, understanding and most of all attentive and could be reached by phone or text any time. Other than Don, I do not recommend StarCom to anyone looking remodeling!

Wow! I am so glad I chose to work with Starcom for my master bedroom and bath renovation. I have had some bad experiences with contractors being pushy in the past but this was completely different. I felt as if my wants were being listened to and the designer saw my vision. I wish I would have found them sooner! Thanks Starcom!

The company accepted a job that was considered to small to send anyone out---Starcom sent Joe & son out on a Saturday morning. They did a great job----on time,Professional. Quality of work excellent & a good value to boot! Would definitely use Starcom for any job !

We contracted with Starcom on April 28, 2016 to build a front portico with stone porch and stone sidewalk for $29,000. A deposit of $9500 was paid. Starcom decided to opt out of the contract, and has not returned our $9500 deposit.
Most surprising is the “OPT OUT PROVISION” of the contract we signed (on page 4). “Either Starcom or the Owner can opt out of the Contract at any time, upon written notice, at which time Starcom will invoice the Owner for final payment of all amounts due and owing for labor performed and materials then delivered, bought or allocated and/or any obligation incurred by Starcom in the normal execution of the Contract, including a portion of project profit and overhead costs.”
In other words Starcom can decide for any reason to avoid starting any construction, then charge us an amount they determine. In our case, the evidence shows that they decided that they underestimated their contract quote, and asked for an additional $4600 from us. We refused to pay more since we made no changes whatsoever to the contract details and didn’t believe we should pay for Starcom’s mistake. So we now have no portico/sidewalk and lost $9500. Here are some details:
We became increasingly concerned as work on the project still had not started. Three times over the course of 2 months we were sent incorrect drawings for the contracted project; the stone mason and project manager Derek had a version of the drawings we had never seen, including a smaller sidewalk, no demo of existing sidewalk and shallower footing than originally contracted. These “mistakes” were apparently an attempt to reduce Starcom’s cost. Nevertheless, with each drawing mistake and delay, the Starcom salesman, Scott apologized, took ownership, and assured us “It’s a matter of trust” that he would resolve the problems and deliver the portico and stone sidewalk as we had originally contracted. Although we really wanted to get the project completed, we had offered to Scott that we would consider releasing Starcom’s contractual obligations if they would refund our $9500 deposit (if Starcom didn’t wanted to perform the work for any reason). However, Scott assured us that Starcom wanted to complete the contract.
After a discussion about the faulty drawings, Derek and Scott both called us the next day to apologize for the actions of the owner (Bob), and warn us that Bob wanted to opt out of the contract. A few days later, the fourth set of corrected drawings were sent to us by Bob. The new drawings were sufficiently correct (included original contract details, nothing more). We immediately responded with our approval of the drawings and we were looking forward to starting work. Less than 24 hours later we received an email from the owner stating that they were “opting out” of the contract. Moreover, since we had approved the drawings, he would be keeping $2900 of our $9500 deposit if we agreed to release Starcom from its contractual obligations. We refused and suggested that Starcom had the reasonable options to either complete the contract work, or return our $9500 deposit.
In retrospect it seemed like a continuing deception to charge us more for the original contract work, and/or reduce Starcom’s cost by reducing the masonry work with modified faulty drawings, and delaying the project. However, sending us corrected drawings after we were told that owner Bob decided to opt out of the contract, and luring us into approving those drawings with a false implication to start work on the project, was deceptive since Starcom was not providing these services in good faith.

Update: August 16, 2018
As you can see by the response from this company, 2 years later and they are still spinning the truth and making excuses! Read on, there are more than enough negative reviews to show they are a seriously poorly operated company not to be trusted.