Plumbing reviews in Gaithersburg, Maryland

THEY ARE a SCAM CHARGED $ 847 FOR AN HOURS WORK ,$ 799 rate STAY AWAY> CALL POLICE. They accused us of being a competitor, but not true. I'm an ordinary citizen overcharged by them. And that's the truth.

Rockey was wonderful to work with. Good service with reasonable price. They work quickly and neatly. I will recommend them to others.

Our experience with this Gaithersburg plumbing company was pleasant as they were honest and affordable with replacing our hot water heater after we discovered it was leaking. Highly recommended.

Gaithersburg Plumbing Pros were professional, knowledgeable, and eager to help. I called tjem to schedule an estimate to resolve a Watwe Hammer nouse in our basement bathroom. The service professional took the time to understand what qas going on and proactively gave me free advice ocer the phone that worked! Great attitude, very helpful, and clear communicatuon with me. Thanks so much!

Very responsive, knowledgable, and reasonable! They did an excellent job! They were professional and really cared about doing a top notch job. I highly recommend this company, as they are the best plumbers in the area!

I had a 4 p.m. appointment. When I called around 4:10 to ask if the technician was on his/her way, the man who answered the phone simply said "Yes. He should be there around 4:30." No apology for running late. He then said he sent a text to me but didn't get a response. I never received a text and I found it odd that he wouldn't call a customer instead of texting to let them know the technician is running a half hour late. He explained that any notification of the technician running late is a courtesy and he didn't have to do it. Wow. He could tell I was annoyed and only then did he apologize. I tried to give a small business a try and I was reminded why it's sometimes better to choose the larger, more established and professionally run companies such as James A. Wheat and Michael & Son's Services. I canceled the appointment.

Called on a Sunday and phone was answered! Plumber arrived on time next morning and spent all day repairing leak. Good work, reasonable price. Excellent service.

Had two small pinhole leaks in cold water supply to guest bathroom. The charged me $175 to come out and give me an OUTRAGEOUS estimate. $499 PER LEAK!!! A thousand dollars for maybe a foot of copper pipe, 4 couplings, and a hours work for anyone competent. I see why they charge the $175 up front. Only the most desperate customer would put up with their business practices. Not me.

Had a great experience with Manassas Plumbing Pros! They unclogged an old toilet at my mother's house and were very punctual and knowledgeable! I will definitely be using their services again!

My service tech Antonio was professional and entertaining. As he installed two new toilets, we passed the time exchanging life experiences. Antonio is very good at his craft; I highly recommend Gaithersburg Plumbing Pros

Brian was very professional. They came out within 24 hours and had my drain unclogged. The office kept me informed throughout the process. I couldn’t be happier. I totally recommend them!

**Would NOT recommend** Appointment was scheduled for 10am. No call no show. Called at 10:45am to be told they were behind and wouldn’t be at my house until 1pm. Tech showed up a little after 1pm and it was at that time I received a quote of $450. Two days later my credit card was charged $661. Tech replaced a T joint on an exposed drain line for washing machine. The part is less than $10 at Home Depot.

Very responsive, from the time of our call to the completion if the job was less than two hours (on a Sunday). James clearly explained the issue and how he was going to resolve it. He educated us on the proper way to use, and service, the equipment. James is our new go-to for plumbing services.

. Berto has done several plumbing repairs for me over the last year or so and I have been very impressed by his skill, knowledge, neatness, and workmanship. He returns phone calls, lets you know when he's coming and he even has a personality. I recommend him without reservation.

Mike and his team came to me to replace my Well Pump after a competitive quote. They were polite and nothing was too much trouble. Is highly recommend them.

Emergency situation as water leak in basement noticed Friday evening. Called GPP and Christopher answered. I was told a plumber would be at my house in an hour. We have heard that story before. Sure enough, Berto of GPP was at my house in an hour. As the basement is finished it was a hidden leak. Berto was very skillful and found the leak. Repair was done in a professional manner. I had turned the water off in my house and if GPP had not arrived we would have had to pack and check into a hotel.
I would like to thank Christopher and Berto from GPP for the great service.

Berto was quick to communicate and send out someone to replace the hot water heater. Super professional, very informative and efficient. Will definitely always call Gaithersburg Plumbing Pros when in need!

Hi everyone. I really can not understand how these guys stay in business. I needed to replace two old valves under kitchen sink (hot water and cold water … they cost $9 and $22) I paid the $189 service call and the guy at the phone for this job (really 20min maybe 30) quoted me $1000! ($500 per valve ) I moved from California and this is total madness!!!! I thought he was joking. How can they rip people off with these prices. If I knew this I would not have wasted the service call. Maybe here are all millionaires to pay $1k for 20 min unskilled job ;) I ended up doing myself. I would love to hear how they come up with the prices. What if I have a pipe leak, is goin to be $50k??

Quick response to an emergency plumbing problem. Gaithersburg Plumbing Pros attended within 30 minutes, resolved the leak and replaced the failing pipework in the kitchen. Thank you for the turnaround and clear explanation of what you had done.

I went through 3 plumbers before Gaithersburg Plumbing Pros came. They were able to start the job immediately. They send you a message the night before to let you know at what time they are arriving. They were extremely punctual and professional. Def Recommend.

Rocky was wonderful to work with. He came out on a Friday afternoon to take a look at a leak in our exterior water pipe. When it became clear that fixing our issue would take longer than expected, he stayed late into the evening and went out of his way to come back early on a Saturday to ensure we weren't without water and everything was buttoned up. We won't hesitate to call Gaithersburg Plumbing Pros again in the future.