HVAC reviews in Owings Mills, Maryland
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My technician was on time,very professional and completed my service reasonably fast.
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The service was amazing David was prompt, courteous and knowledgeable. My unit required special care so Francisco also came to help and shared his expertise with simple explanations so that I could understand the process. The repair could not be done in one day and we collaborate a time for the second day repair. Akil and David diligently and effortlessly took the time to finish and clean the HVAC, of a leaky pipe and cleaned the mess thereafter. I was able to sleep warm and cozy after days of minimal heat and stress of a high energy bill. I would highly recommend their services. To ease your mind and stay warm.
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David was fast, thorough, on-time and knowledge. In addition to maintenance, I needed the coils chemically cleaned. David showed me what that meant and explain why it needed to be done. He enrolled me in one of their maintenance plans, which covered the cost of the cleaning, but also includes maintenance services for the rest of the year. Great job! I highly recommend!
Oh- they also take care of their employees - that's a business I want to support! -
DaVante was very professional and polite. He was also very thorough and knowledgeable. He took the time to clean our filters. We really appreciated that.
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As always, Evan came on time, made sure to make me aware of his arrival time leaving a Voicemail. Did the maintenance for the HVAC but also noticed an issue with the water heater pan filling up with water. Assessed the issue letting me know worse case scenario potentially may have to replace the water heater. However, he did a thorough assessment and noted it may be a PVC pipe clog. Flushed out and gave recommendations and explained his steps throughout. Very thorough, knowledgeable, and thoughtful. Always appreciate his time and his company, United Air Temp.
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The technician, David, came out within the advised time of arrival. He was very professional and polite. He diagnosed and then diligently set about resolving the issue. This is the second time we have had United Air Temp come out and both times have been provided excellent service. Highly recommend!
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United air temp was professional and courteous. They diagnosed the problem quickly and fixed it and our heat was up and running in minutes. Not to mention they responded quickly when called and were at our home within 24 hours of the service call. I would highly recommend this company.
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The young man was very polite and beyond helpfull. I have used United Air Temp for years and their people is the reason why.
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I had a great experience with United Air Temp from start to finish. Great customer service, efficient, reliable, and knowledgeable technicians. My technician Evan from the Owings Mills location was able to properly diagnose the issue with my furnace after I had two failed attempts from previous companies. Three days later came and resolved the issue. I hope my warranty company keeps this company for GOOD! Thanks again, Evan for all the knowledge information you gave me about my heating and cooling system. Keep up the Great work 😊
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I called about my A/C running continuously. The gentlemen showed up explained to me what was happening. They checked the refrigerant and it was a half a pound low. They replenished it and it works perfectly now. I didn't have to pay anything because I have their maintenance plan.
Definitely sign up for their maintenance plan its definitely worth it. -
My experience was great. My tech was professional and friendly. He called prior to his visit, identified himself by phone and asked if I was available could he come sooner. Upon arrival he identified himself once again and gave the respect of covering his shoes prior to entry into my home. He explained everything to me and explained additional services offered by the company. He was attentive of the job and very professional. I was overall satisfied with my service and tech. Thanks
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Evan came by our home to look at our unit. He dad a wonderful job explaining everything and was able to repair our unit and ensure it was working upon leaving. Would definitely recommend this company.
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DeVonte was excellent at his craft. I'm confident in the services provided at United.
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Evan was a God send, when I say knowledgeable and professional you couldn't get a better technician
Thank-you EVAN -
My Service Technician, Evan, arrived at my home prepared and eager to address my HVAC issues. He provided excellent customer service skills, imparted necessary knowledge and completed my repair without incident. He was professional and possessed excellent interpersonal skills. His level of knowledge about heating and air conditioning exceeded my expectations. He was thorough and went above and beyond. Because of Evan, United HVAC Company will be my servicer of choice in the future. What a great experience!
Dawn James -
He did excellent services went the extra mile to explain and show me what would happen if I waited to long
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My Tech Mr. Evan was fantastic. He explained the importance of keeping furnace serviced.
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My unit was installed today but the thermostat was not functioning properly and my home was not getting cooler. Evan came after his last call and did a thorough assessment and discovered my thermostat was the culprit. He was quick, courteous and efficient and resolved the issue with a new thermostat. Thanks Evan!
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This company is excellent i call them and within 2 hours they sent a technician and he was able to fix the issue right away, some othere companies were trying to schedule an appointment between 24 to 48 hours.
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The representative was professional, courteous and knowledgeable. He explained to me what furnace should be doing and what will be the next steps.
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The technician actually arrived three hours early, which was a pleasant surprise. He was thorough and took the time to walk me through each step of what he was doing, ensuring I had a clear understanding of the system and his observations. He also provided a helpful overview of the history of my HVAC unit, which I really appreciated.
Overall, it was a great experience—professional, informative, and efficient.