HVAC reviews in Waldorf, Maryland
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I highly recommend this company. Daniel and his assistant (cannot remember his name) were professional, prompt, polite, quick and left absolutely no signs that they had even been here. They cleaned and inspected my fireplace and chimney and pointed out several problems after another company said my fireplace was perfect. Turns out its not, and I'm having this company do the work necessary to make it safe. They showed me pictures of the issues, everything they said made sense, and were very patient with my questions. They instilled a sense of trust I did not have with the other company. I plan to have them do the work needed to get me up to code, and more importantly, be safe. Its worth it to spend the money now, before other, more expensive problems arise. I cannot recommend these guys enough. Thank you Magic Broom.
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The Magic Broom team did an excellent job in repairing our chimney crown and replacing the cap. Very courteous and effective personnel on both the phone and at the job site.
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Magic Broom has always been extremely professional in all their work. From my gas insert 3 yrs ago, to today with my cleaning and o/s inspection. Eric and his assistant were very courteous and knowledgeable. I will recommend Magic Broom to anyone who owns a fireplace. Thanks so much for your service! Brenda
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Zach Lawrence was my technician and boy, he delivered. From punctuality to cleanliness to product knowledge, I couldn't ask for a better installation experience.
I appreciate that he took pictures of the work done on my roof as well. I have no problem calling upon him again for my next chimney/fireplace project! -
Brian and Domingo were the best !! They quickly and efficiently completed the cleaning and maintenance of our gas 🔥 fireplace that had not been used for 5 years. Call them for service - you will be glad you did !
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Update: We contacted Magic Broom to come service our fireplace after our first positive experience a few years back. Bryan and Domingo took care of things in such an expedient manner, with the friendliness and professionalism we have always experienced from this team. Very grateful and will call next season!
Original: Justin was very professional, friendly, explained everything to me. The whole Magic Broom team was courteous from scheduling the appointment to sending all the text and email reminders/confirmations to keep me apprised of my appointment. Will certainly call back for future services! -
I received great service from Shawn & Ryan today who did a total clean and reset of my Harman pellet stove (fireplace insert). They were professional and left no trace of their visit when they were gone. They even gave me a quick tutorial on my unit with tips on making it even more efficient. I highly recommend Magic Broom Chimney Sweeps!
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Costs $375 just to look at the problem. They are backed up and repairs took nearly 2 months. I had to call for updates at that. Tech who came to install the delayed part tells me he thinks it was misdiagnosed. Overall I do not recommend.
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Ah, pensé que estabas roto para siempre los restauró recomendado sin dudarlo
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Communication was great, best quality out there!
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Great and awesome service i definitely recommend giving them a try
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Best duct cleaning you can find in the city genuinely super satisfied
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Duct cleaning really refreshed our airflow and made everything run smoother
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100% service thank you so much. they are 100% very compatible.
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Plumber called for clogged toilet. It took him 20 minutes to snake it out
Handed me a bill for almost $600
Never told me price before he did a job that was expected to cost less than half of that
I called and was told as an excuse that it is the "going rate"
It is fair business practice to tell a client the amount before the work is done and in this case I almost had a heart attack
They lowered bill to $425 after I argued about it
I don't like to be treated this way
Don't use them -
I highly recommend Jerry. He has fast service, does excellent work and charges fair prices. We will definitely call Jerry again.
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I placed a call with them because I had a drip from the faucet in the tub. A minor drip turned into over a $500 repair job. The repair person broke the knob completely off and now the cold water does not even turn on. It was relayed to me that I broke the knob. The manager would not return my calls, and the person answering the phone was rude. This place is a rip-off--Poor business ethics. STAY AWAY
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BE AWARE!!! This business will scam you out of money! If I could give this business a zero I definitely would! My husband and I spent over 1000 dollars on two separate times just for the AC to keep breaking. Everything was a temporary fix! They don’t come on time, both times I was told a specific time range and it was hours past that said they would come between 12-4 ended up showing up at 8:30 pm. Just super unprofessional.
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Mike and Cory did a fantastic job in replacing my garbage disposal. They were professional, polite and made this a pleasant experience. This is my second time using Mike and he is great!
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I will not recommend Jerr'y plumming and heating to anybody. Poor customer service. Unknowable technicians. They have no way of trouble shooting for route cause proble. They good at changing parts to see if it is going to fix the problem one step at a time. They work very messy and dirty . Their repaire cost too high I have used them 6 times in 2013 for same A/C unit through my Choice home warranty Co. problem was no fixed. This is why CHW is using Jerry's pluming because they cheap to hire through these so called home protection plan. DO NOT USE JERRY'S PLUMING THEY WILL NOT FIX PROBLEM YOU WILL END UP DUMPING TONS OF MONEY FOR NOTHING.
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No one answers the phone or calls you back liked promised. Warranty company called them and they answered but I called 2 minutes later after the warranty company and no answer. Warranty promised that Stephanie would return my call but haven't heard anything from them and it's been more than a week, with several calls placed by myself. Would not recommend