Home Services reviews in Washington, Maryland

4.7 based on 2496 reviews Back to the listing
    4

    This apartment was really bad, the cleaners did a great job (I wish I could share before and after pictures). It was like night and day. There were some areas that got missed, but Maids to Mop DMV were great about resending a cleaner to rectify the situation.

    5

    I love their online booking system. They are always very timely and professional and do an excellent job! Very easy to communicate with scheduling too.

    5

    This service was amazing great pricing. They actually cleaned my house from top to bottom start to finish re-organize everything. I would definitely call them back.

    5

    Our M2M cleaners were EXCELLENT! They arrived on time, cleaned thoroughly and efficiently for our move-out, and were extra helpful with getting trash out for me since I’m on crutches. HIGHLY RECOMMEND!!

    5

    Exceptional service and eye for detail. House was spotless!

    5

    I'm so pleased with Maids 2 Mop. The team cleaning our house is warm and professional. I'm a person who pays attention to detail, and they did a great job!

    5

    I️ had a WONDERFUL experience with this company! Sheryl was on time, listened to what I specifically needed done and I have never had my house this clean!! They were EXTREMELY thorough, and Sheryl even helped significantly with organizing clothing that I️ had needed done for a LONG time. Thank you!!!

    5

    The team did an excellent job we have a good relationship in our short time getting to know each other I love the way they work together very happy with the ladies May God Continue to Bless Them

    5

    They were on time, thorough, very sweet, and overall excellent people! Will definitely request them again!!!

    5

    Our family loves Maids 2 Mop DMV -- they have been friendly reliable and efficient -- one of the first cleaning companies in this area with whom we have had consistently high quality service, with no drop off in attention to detail. Thank you!!!!

    5

    I'm thoroughly impressed with Maids 2 Mop's exceptional service. Their meticulous cleaning leaves my home spotless, and their user-friendly dashboard simplifies scheduling adjustments. Plus, their proactive communication, including notifications when cleaners are en route, and prompt follow-ups ensure complete satisfaction. Maid 2 Mop consistently exceeds expectations, making them my top recommendation for professional cleaning services.

    5

    Great experience! They left the place spotless and were able to fit me in the same day. Highly recommended!!

    5

    I have been with Maids 2 Mop now for over a year.
    I have a fixed schedule for every month and it is perfect. Cleaning is thorough, floors shining, and that fresh clean smell is wonderful to come home to after work.
    The two ladies are efficient and work together to ensure everything is clean and in order. Reasonable pricing.
    Very glad I found Maids 2 Mop.

    1

    I used this service for a move-in clean after tenants vacated my property and before I returned to live in it (per instruction, the unit was empty). At first I felt team did a nice job, but when I looked closer there were some remnants like dust on light switches and outlets, and when I wiped a drawer down the cloth came up gray. Honestly not a huge deal — but then I found underwear and a scrunchie in the bathroom, which seriously made me question overall quality. They don’t have a refund policy and instead offer a re-clean within 72 hours but I discovered those items on move-in day and didn’t feel it would be effective with boxes around, so I declined it and re-cleaned myself. If you go with this company, I recommend a walkthrough before moving in, and to check the interiors of drawers, cabinets, and around the bathroom vanity so you or your future tenants don’t have similar surprises.

    5

    I requested a deep clean. The came and cleaned my home from top to bottom. They were fast and efficient. I was very pleased. Highly recommend.

    5

    These guys are the best! So communicative and thorough.

    4

    They did an alright job, but I definitely had to inspect the house afterwards. They had left a few spots on the walls and doors. The insides of the windows also had some gooey residue left over that they hadn't wiped up. There was also garbage left under the bathroom vanity. They also missed the walls in our half bath. I also asked for them to mop the floor in the closets. They also showed up over an hour early, which meant their code didn't work to let them into the house. Overall, I was slightly disappointed in the quality of their work. I won't be hiring them again.

    UPDATE: The crew came back later that afternoon to clean what they had missed (e.g. windows, door knobs, sweep out under vanity, etc.). I am updating from three to four stars given their offer to make it right. I feel future clients do need to be aware of the need to check their work. I would not trust that the quality of work would have been sufficient without my presence/review.

    5

    The ladies who cleaned my home did an EXCELLENT job! They were so thorough and really went above and beyond. I'm very pleased with the service. We’ve tried other cleaning services in DC, and Maids 2 Mop offers the most extensive services for the lowest price.

    5

    The ladies that came to my home did a great job and were very friendly! They were honest upfront about if they could complete my requests in the allotted time (which they did!). They brought all of their own supplies. It was also nice to get notice of when they were on their way. A good experience overall, I would recommend.

    5

    Everything was great. They did a really good job this time with the cleaning. I am pleased with the carpets and the baseboards especially. My hardwood floors look good and so does the carpet in my TV room.

    5

    Maids 2 Mop arrived on time and cleaned our apartment. My wife was happy with the result which tells you all you need to know.