HVAC reviews in Washington, Maryland

Mohamed was amazing! He has so much expertise and was immediately able to diagnose the issue that was causing our heat to shut off completely during some of the coldest days in DC. He was straightforward and taught us how to fix the issue in the future! Highly recommend him if you have any issues!

Mohamed came and fixed the AC function on our one of Mitsubishi splits. I sent an email and he responded quickly to find time to stop by. We had previously gotten an exorbitant quote from another provider and Adam not only offered the best price but also showed us how to fix common issues related to the splits. Super professional, timely and kind service. Will definitely use again.

I am so pleased with the excellent service I received. They expertly repaired my boiler, ensuring it's now running efficiently. Furthermore, the installation of my two Nest thermostats was carried out with precision and care. It's wonderful to have such skilled professionals handle these important home tasks. I highly recommend their services to anyone needing reliable and competent assistance.

First Appointmwnt was a no show, but when I called, Jimmy Gusky himself came out to look at our HVAC. The appointment was part of a warranty plan and he had to submit his analysis. 10 days later and he never submitted his analysis. I called and left a message 5 days ago and never received a call back. Just called again and no answer. Terrible service. Jimmy seemed like he was knowledgeable so a one time appointment may be okay, but if you ever have to use them for an ongoing issue or as part of a warranty, STAY AWAY! And there are so many other HVAC services, why use one that ignores you?

Jimmy Gusky Heating & Air LLC was available on short notice to snake the drains of a basement apartment when there was a huge amount of backed up sewage. Nick did a great job; I could tell it was a lot of work. Communication with the company and Mr. Gusky was timely, direct and effective. I hope I don't have to go through that again, but now I know a reliable and effective company to call. Thank you!

They were sent to my home due to drain blockage by my home warranty. After putting a camera down the pipes I was informed I needed to replace the pipes, verbal quote of $15,000. I asked for contract so we could get things started and did not hear back from them. Called again did not hear back then my system backed up again. Would leave a message he would tell me they were going to email contract and never did. I ended up having to reach out to other plumbers to get the work done. Which ended up being a good thing because they just replaced the pipes in the yard and did not tear up my basement for half the cost. When I shared the pipe video with the other plumbers they said the language on that video was completely unprofessional.

I like Jimmy! He does good work at a reasonable price. Him and his team did a great job installing an a/c unit on my roof and a hydronic heating unit in my balcony closet of my DC townhouse.

He also provides annual maintenance... if you're looking for a quality "HVAV guy," you won't be disappointed with Jimmy Gusky

Carlos our AV tech was great! Very knowledgable and was able to walk us through the problem areas. Even explained a few tips for maintenance moving forward on an annual basis.

Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. If that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!

Had a great experience with Jimmy's team. My heat went out over the holidays and they were able to come out quickly and give me my options to repair or replace. I opted for replacement of both my furnace and AC as they were both over 20 years old. The team handled the installations efficiently and had plenty of men here to handle it on one day. They came back the next day to install chimney liner and another small job. Very happy with the results and their good advice. I will use them again.

The service was terrible and extremely unprofessional. No one showed up for the appointed time that was provided by owner, weeks in advance. After several calls, someone showed up 3 hours later. Then the tech complained the whole time, especially to the owner, who did make sure he came by later to pick up the "cash deposit" of $800.00. Someone was suppose to come back to finish the job. No show, no calls, no texts, nothing. I just called another HVAC company, who were way better and professional, and they couldn't believe the terrible work by Jimmy Gusky, LLC (we have pictures and a video to confirm their work, or lack of). The owner then try to call 2 days later. How convenient for him. Please, as a customer, I had to let other potential customers know about this terrible service. Stay away from them.

Excellent! Tech was polite, timely, saved me lots of money, and did a GREAT JOB!!!!

I had Jimmy Gusky, LLC as the company selected by my home warranty company to come to my home for a plumbing and sump pump problem. They called me the day they were supposed to arrive to reschedule my appointment time and then they never showed up for the time they rescheduled it to either!!!! I called them to see what happened and was told that the tech never communicated to others about the time for my appointment and that I would receive a call back after the situation was discussed with them...and they didn't call back either!!! I called my warranty company and notified them of what happened and had to get my service order filled by another company...which cost more of my time. I had already had to make myself available for 2 days with Jimmy Gusky, LLC and never received their service. Wasted time from work. Wasted phone time. Wasted everything. I'm annoyed and expected much more as a customer who actually didn't do anything wrong!! They're the ones that rescheduled me!!!

We used Gusky Heating & Air as we were unhappy with the HVAC company that installed the system in our new home, which we purchased three years ago. Gusky’s rates and service were far superior, as well as the attention to detail they provided. We wholeheartedly endorse this company.

Our AC unit was on its last leg and unable to cool earlier this August. We were fortunate our home warranty plan assigned us to Jimmy Gusky HVAC company. We live in area (Potomac) that is accustomed to excellent service and pleased to say Jimmy Gusky and team did not disappoint. They replaced the outside compressor and attic unit that had a narrow ceiling opening to access it. The service crew went to great lengths to carefully remove the top ladder steps and ceiling framing to install a new unit spec’ed correctly to cool/heat the upper floor but 3” wider than the original one installed when the home was build 20 years ago. All of the work exceeded expectations and was done in a timely manner. Not a good summer with so many 90+ days to be without AC, but Jimmy Gusky HVAC Co made it a good experience. AC cools great, better than the original one did even when it was new back in 2000. Thank you again!

I left Parker Pearce very upset after 15 years, Jimmy came highly reccommended from a work friend, they were amazing what a difference and supurb attention, problem solving and attention to detail. Saved me over 10k too ! I am so happy to be a part of this company now with a service contract now in place.

September 2024 - We had another faucet leak complicated by a main water valve that wouldn’t turn off; and yes it was in the evening. As always, I called Jimmy Gusky whose team came immediately took care of the faucet and associated piping; replaced the main cutoff valve and I added the replacement of the water heater at the same time. Totally accommodating, great pricing and clean work. Plumbing or HVAC, just call Jimmy Gusky!

May 2024 - We were hours away from leaving for my son's wedding when we got hit with a perfect storm.... The hot water line under the sink broke. There was water flowing from the cabinet into the kitchen and the basement. At the same time the AC stopped working.... I called Jimmy Gusky. He sent his plumbers to fix the sink pipe and he himself came to check the AC as he understood my urgency. Both were quickly repaired and at a reasonable price. We made it to the wedding stress free! Your first call should be to Jimmy!

2020 - Simply the best!
I called Jimmy Gusky, as my Dad’s AC stoped working. His house was really hot, 83 degrees. I explained, that my Dad was 95 and we need assistance immediately. Jimmy juggled his already booked schedule and made it a priority; fixing the AC within a couple of hours. It was repair with a human touch! Call Jimmy Gusky!

Jimmy’s team was responsive and available quickly, which was great. However, they charged $1895 for a unit with a market price of $900 and 10 minute installation (they knew it would be that easy, because they had told us they’d only need 10 mins when they were on their way). This after they first wasted 4 hours of our time by showing up extremely late with the wrong unit the day before. After kindly asking about the price later, I got a very angry and unprofessional phone call claiming ‘this is the cost of doing business!’. Would not recommend this company.

Fast emergency service, Vern was great, very clear and welcomed questions, came back promptly for small adjustment. We had a water heater installed in 2014 by them and were pleased. And we will use them for the next one!

I had a fantastic experience. Jimmy personally came to my home on a hot night on short notice when my air conditioning stopped working. I have a toddler so it was a dire situation. Jimmy understood. He went above and beyond and exceeded my expectations. His colleague, Carlos, also helped and was very professional and thorough. I highly recommend the business for air conditioner services. Also, there were NO "UPSELL" tactics which is refreshing nowadays.

Vernon was very professional and knowledgeable. He identifies the problem and explains how he is going to resolve the problem. He is punctual and the work is done quickly.