Home Services reviews in Agawam, Massachusetts

Just had our carpets cleaned. The guys were so nice and very informative. They knew what they were talking about. The carpets looked brand new! Very very happy with the results. And it didn’t take a long time either. Pretty fast service from what I was expecting. I will be having this done again in the future.

We have used Longo several times in the past. They always show up on time and are very professional. Today we had Dana and Jack do a very thorough and expedient job on our basement carpets and stairs. Great job, plus very nice guys. They were backed up by the also very nice and professional Olivia in the office who processed our payment over the phone. Great job all around. Thank you, Longo! 👍

Had a water extraction done through this company and I'll start from the top. My washing machine flooded the little room it's in during the wash cycle with clear water. I got up all the water from the surface using my vacuum. It had caused leaking to occur to another unit so that was another issue. My condo association owner called me because of the complaint from the other unit and she called Longo on my behalf because she's dealt with the company for years so I thought nothing of it and said she could call them for me. She tells me I'll be forwarded the bill and I said OK. Now when they showed up and did their readings and evaluation, they made it seem like this was going to be an inexpensive job because of their readings. I asked for a price or an estimate and they told me since my condo association called that they will bill them using an algorithm they use. I asked them if they could give me a ball park of a price since I would be the one paying the bill but they wouldn't budge. Whole reason why I allowed them to leave their equipment for an extra day was because I was concerned about possible mold damage but after further research and outside advice the water damage percentage wasn't high enough for that to be an issue. Had they gone over what and why they were doing what they were doing then I'd make them take away their equipment on the second day when they arrived like I originally expected but nooooo they wanted me to keep them for another day. For the amount of work done, no estimate for the project that was then billed at $1,587.04 altogether and poor communication from the workers is why I would give them 1 star. I only gave 2 stars because we came to a financial agreement at $1,250 although I still feel like I overpaid. Anytime a project is going to total $1000 or more, in the state of MA, a company is supposed to give an estimate beforehand and to proceed after the estimate is given I would've had to sign off for it which did not happen all because I didn't call the company myself although I was the one paying the invoice and it overall affected me. They literally charged me the price of a new washer and dryer set for the minimum water extraction job they did. I think they over charge on the equipment used, and their lack of communication is bad for business. If you're thinking about this company, before pulling the trigger like I did, do comparative research first before diving in cause places like this WILL take advantage of hardworking people. Now Amanda and Olivia are the only reason I gave 2 Stars because they were nice, and reasonable to communicate with. Amanda and Olivia both deserve either A) a bonus or B) a raise for handling this situation with me as best as they could. I know they were doing their job as best as they could and although I was disgruntled we came to an agreement/settlement.

Great people. Great service. Would recommend to anyone.

We contacted this company after discovering mold in multiple areas, and their mold removal service was exceptional. Mold remediation services were explained clearly by Ryan, and the mold cleaning left everything spotless. They also completed dryer vent inspection, dryer vent repair, dryer vent cleaning, and air duct cleaning. Very professional team with excellent attention to detail.

I contacted this company after noticing mold forming around a hallway vent. They completed mold removal, followed by professional mold remediation services, and finished with detailed mold cleaning. Andre also carried out dryer vent inspection, dryer vent cleaning, and air duct cleaning. Everything went smoothly.

I booked a dryer vent inspection and cleaning, and I’m very satisfied with the results. The technician, Marcus, arrived promptly and carefully checked the entire vent system. He explained everything clearly and removed heavy lint buildup. My dryer performance improved right away. The service was efficient, affordable, and professional. I will definitely use them again.

Very helpful

Nice people and they get the job done

It's are good n nice n respectful n hard workers

Pretty good job it just sucks when it gets cold.

I'm really glad I contacted J.R. for air duct and dryer vent cleaning! Jake did a fantastic job with our dryer vent cleaning and discovered a hazardous lint accumulation that might have led to a fire. He also performed a complete air duct cleaning, and the change in air quality is evident. The inspection of the chimney was comprehensive, and he provided us with useful tips for its maintenance. I strongly suggest this company located in Agawam

I’m extremely pleased with the service provided by J.R. Air duct cleaning and Dryer vent cleaning in Agawam! Technician Matthew arrived right on schedule and explained the process to me before beginning. We encountered problems with our chimney and dryer vent, and he resolved both perfectly. He displayed images taken before and after the cleaning, and I was astonished by the transformation. The house has a fresher scent, the dryer operates effectively again, and I feel considerably safer with the chimney functioning correctly. Matthew was polite, neat, and exceptionally detailed. He addressed all my inquiries with patience and lucidity. You don't encounter such outstanding service every day! I strongly endorse J.R. Air duct cleaning and Dryer vent cleaning for those residing in or around Agawam. Excellent performance, reasonable prices, and outstanding customer support. Inquire about Matthew—you'll be pleased

Nathan performed a complete dryer vent inspection and found dangerous lint build up that could have become a fire hazard. He cleaned everything out and did a quick dryer vent repair to secure a loose vent. I appreciated his professionalism and clear communication. He showed me before and after photos, which gave me peace of mind. It’s such a relief to know the dryer is safe to use again. This is a service every homeowner should do at least once a year. I’ll be recommending J.R. Air duct cleaning and Dryer vent cleaning of MA to friends and family in needs of any dryer vent services!

The customer is highly satisfied with J.R. Air duct cleaning and Dryer vent cleaning of MA. Technician Matthew arrived on time, explained the process, and resolved issues with the chimney services and dryer vent services. The customer highly recommends the service. They also provide attic insulation services. THANKYOU!!

Highly recommend Jerry and his company duct for any air duct cleaning and dryer vent cleaning services. He is prompt, reliable, and professional. Easy to communicate with and he cares about the air duct and dryer vent client and is thorough in the work that he does. It's great to find someone who is trustworthy and does great work. I will definitely be a repeat customer.

This company provided excellent air duct cleaning for our home. They showed me pictures of the ducts before and after cleaning—it was night and day! The air feels cleaner, and we’re already noticing fewer allergy symptoms. They protected our home by using floor coverings and ensured there was no mess left behind. The process was efficient and well worth the investment. Their professionalism and results are second to none. Highly recommended for improving indoor air quality.

Nice People, easy to work with them.

They always do a good job and are very nice people.

Excellent cleaning Conpany. The owner and all workers were very friendly and honest. Very professional in my opinion. I higher recommend this cleaning company

Rob Grimaldi was here this week to clean my rugs, tile and grout. My house looks beautiful.
No chemical or flowery smells, just a fresh clean result.. I booked for next Nov 1st, 2021 already.
I highly recommend this company. Debra Brady, West Springfield