Home Services reviews in Arlington, Massachusetts

4.8 based on 481 reviews Back to the listing
    5

    Efficient and polite.

    5

    Excellent job!

    5

    Carlos and team have been excellent to work with!

    5

    Always on time and do a great job, very happy with their service!

    5

    Great communication, extremely reliable and thorough. Highly recommend!

    5

    Carlos has an excellent and reliable cleaning service!

    5

    Carlos and his team are pros, highly recommended!

    5

    Very professional and reliable. Does excellent work. Price is very reasonable. I would definitely recommend!

    5

    They are phenomenal and deep clean into areas that I wouldn’t even think of. My home smells and feels so cozy when I walk in the door and I’m so grateful for them.

    5

    Exceptional service, excellent communication and outstanding detail to continuing a high standard of cleanliness! Highly recommend Carlos and his team!

    5

    This team is amazing at what they do!!! They truly understand what a deep clean is. They are very efficient and bring their own supplies. My place is immaculate when I get home! The holidays are coming... give them a buzz... you won't regret it!!!

    5

    What we love: Our assigned 2-person cleaning team's schedule flexibility, cheerfulness, attention to detail, and consistently good work.
    What we love even more: Our cats love them.

    We highly recommend this service.

    5

    Carlos and his team have been incredible to work with for over two years now - always responsive, willing to address one-off requests and great overall work. Would highly recommend!

    5

    Carlos and Simone have been cleaning our home for over 2 years.

    It started at our small home in Watertown. After working with several cleaning companies, it did not take long to realize that Carlos runs his business as an honest, dedicated and caring professional.

    Carlos has never once canceled a cleaning. I just double checked my text messages to confirm that. The only exception was when he was extremely ill and hospitalized. He even texted me from the hospital keeping me up to date on when he would be back. I tried my best to suggest he continue to rest, but he insisted on being there at our next cleaning.

    Carlos always double checks and confirms dates and timings of our cleanings. He checks in about traffic conditions and always tells us if they will be slightly late or early. He also follows up with charge requests. This is important because I can be forgetful, and while I promise to be better, Carlos is so organized and detail oriented that he makes sure I am kept on track.

    When Carlos and Simone arrive, they are quiet, respectful, and never forget to fully greet our dog Lucy, who absolutely loves them. They get right to work, recognizing where I am working at the time and starting to clean areas away from me at that time.

    They are careful and gentle with our home, especially my wife's knick knack shelves, our glass showers, and our wood floors. Their work is impeccable, and they truly focus on the details. Also, they have never broken an item. Accidents happen, but we have worked with cleaners who broke many delicate items of ours in a short period of time. The fact that Carlos and Simone have never broken a single item is a testament to how much they truly care about their work and their client's home.

    Carlos is exceptionally kind and accommodating, working around renovations or being available to help with non-standard cleanings (like after our baby shower, or when we moved from our last home, or when we needed a deep cleaning in our new one). When we asked him to use our products that we started to migrate to when my wife was pregnant, he showed up at the next cleaning with his own.

    Carlos followed us to Shrewsbury. I can't begin to describe the feeling of relief and joy knowing we would be able to keep them. We recently scheduled a deep cleaning to prepare for our baby arrival. He said, "Let's get your home sparkling for baby's arrival!" I have tried and sometimes succeeded in giving Carlos raises, but he will often push back and tell me "I feel what you are paying right now is fair."

    I do not know what we would do without Carlos and Simone. There is no better feeling than to walk through your fresh, sparking clean home, organized and beautiful, where the most important things are the details. With a new baby incoming, our appreciation for them will be limitless.

    Thank you Carlos and Simone!!!

    5

    Quick, punctual and very effective cleaners. I can’t recommend them enough. Even my picky mother was wowed by how clean. Carlos and his team clean with love and will use your own products if you ask them to which is huge points for me with a sensitive nose!

    5

    Carlos is super flexible in working with your schedule. I love walking into the house after they're there - smells so good and everything is gleaming.

    5

    Carlos is a very dedicated worker who always does his best to make sure we’re happy with the work. He’s honest and dedicated to doing a good job. It’s so nice to walk into a clean house!

    5

    Carlos and his team are great! We've been using their services for around 2 years. We appreciate that they are receptive to feedback and make changes as requested. Highly recommend them.

    5

    I've been using cleaning services by Carlos and his team for several years now. Carlos has been very reliable, easy to communicate and diligent about what he does. I trust that he and his crew would always fo a good job cleaning my place.

    5

    Carlos and team have been cleaning my house for over 2 years now! They do a fabulous job! Everything is always spotless and good as new every time, and at a great value. They are quick, efficient and very thorough at the same time. I would highly recommend this service and will continue book again for regular cleanings in the future.

    5

    Carlos and Simone always do a great job. They are always thorough and detail oriented.
    They even customize the work to your needs. I wanted to use specific material and they respected that.
    The communication is flawless. He texts you when he is done and with next appointment detail and before the appointment communicates again.
    They are fair in their service charge and worth every dollar.
    100% recommend.