HVAC reviews in Braintree, Massachusetts

My heat would not turn on so I called Winters. I had a tech who not only was an extremely nice gentleman but worked extremely fast and was at my house within an hour of calling. He then had the heat up and running within 30 minutes as well as providing me more than enough information about future repairs as well as regular maintenance and service. Will absolutely use Winters for all of my heating and cooling needs int the future and will specifically be asking for the same gentleman who assisted me today. I would also like to add the woman who answered my call not only called me back once but three times to confirm appointments and anything else I needed.
Perfect service.

Chase and Mike were amazing! Efficient, knowledgeable and very friendly. They came at 11 am and quickly diagnosed that our spigots were damaged from the cold. They replaced those and added new ball valves in an hour and an half and gave very clear guidance on steps we can take to avoid this issue in future.

Jeo Colon was super knowledgeable and showed me areas of my furnace to watch out for and made some energy-efficient corrections. Great service.

I had a fantastic experience with Winters Home Services and highly recommend them. From the start, their professionalism and commitment to customer satisfaction were clear. They handled my electrical issue quickly and efficiently, and I appreciated their 24/7 availability and same-day service. The technician was knowledgeable, friendly, and explained everything clearly. It’s clear they prioritize quality and reliability. If you need plumbing, heating, or cooling services, Winters Home Services is the team to call. Five stars!

June 2021 review - My heating & A/C system was installed in Dec 2010. I have had quite a few issues with either the heating or cooling systems and they were all covered under the 10 year warranty we purchased (the company no longer offers this type of warranty). I had been satisfied since I didn't have to pay extra for all of the repair calls over the past decade. In July 2015, the first A/C leak was discovered. The system was recharged. In May 2020, a leak in the Schrader valve was found by pressure testing, however no fluorescent dye was used to detect for other leaks. This year in June 2021, now that I am outside the 10 year warranty period, the system is again low on refrigerant and had to be refilled. I was not charged for this service call. This time, the technician (Rafael - who was knowledgeable and a good communicator) added the fluorescent dye to the refrigerant. The technician indicated with the leak in 2020, it would have been best practice to add the fluorescent dye. Had this been done, it is possible more leaks could have been detected and repaired under the 10 year warranty. After discussing with the service manager, Zane, I have a follow up service call this September 2021 to look for the presence of any fluorescent dye. Depending on what is found, we will discuss who will be responsible for that repair. For now I give the company a mixed review because a lot will depend on how the company chooses to address this next step. Will they guarantee their work to find and address the source of the A/C leak(s) originally detected in 2020, while still under warranty, or not?

Sept 2021 review: Vincent came out today 9/20/2021 and performed a follow up leak search as previously scheduled. No large leak was found but there definitely is a small leak somewhere is the system as the pressures were not what they should have been. Sealant was added in the hopes of plugging up any small leaks. The system was also recharged with refrigerant at no charge (would have cost $3000). Plan is to return in May 2022 and check the pressures. If they are low again then the small leak(s) may be at the external compressor or internal A-coil, or both. Since the system is now over 10 years old & no longer covered under warranty, the recommendation would be to replace the entire AC system, which will cost $7-9K. Could the small leak have been detected earlier when the system was still under the 10 year warranty? Could Winters have done a better job at detecting & repairing the leak(s)? In my opinion, possibly yes, which is why I continue to give a mixed review. Overall I am satisfied with the responses from Winters (as the multiple service calls were covered under the 10 yr warranty; the technicians were all very courteous and responsive to my questions) but obviously not happy with the equipment failure (York) during the 10 years we owned the unit. A Trane system was recommended IF we install another AC system.

New heating & air conditioning systerm was installed. They worked through the day and had it up and running within 6 hours.
removed all the old equipment and cleaned up the area before they left for the day.

The team sent out to install mini-splits in our home were fantastic. They were friendly, installation was perfect, and they made sure we knew details of what was happening at every step, asking our input when needed, and incredibly thoughtful about our house (110 years old). Cannot recommend them highly enough.

Tim did a fantastic job! He’s very friendly and professional. Furthermore, he’s a great asset to your company.

Technician Scott was excellent. He explained things clearly and was courteous. The workman ship was also good, I have no complaints. The total cost of $673.45 is higher than expected for replacing a wax ring for the toilet.

The service technician was very nice 👌. He explained what he was doing and when he was finished, he cleaned up and left the area the way he founded it...I was impressed 👌 👏

Oct 9 2024
I am always happy with this company and the technician that they sent me to maintain the heat system...he is polite and a very nice gentleman that answers every question I had for him...I know it a bit pricey, but you get your money worth...

11/15/24
Great company.
They came out to replace my hot water tank and they did a great job. They explained every thing. They were very curious and professional...
chase and is partner was awesome 👌

Andrew was on time , very courteous and professional. He did a great job and I would recommend this company to my condo association. All around a very good experience!

Having recently moved, I didn’t have a local plumbing company when my undermount kitchen sink backed up and then came unattached from the stone countertop to collapse into the sink base while I was away for a weekend. Within 3 hours of calling, Nikolas was at my door and putting on booties to protect the floors. Due to unknowns about the plumbing lines in my condo building, it took 3 calls over 3 days for everything to get resolved but Nikolas, and a couple of others he had to call in to assist, did his best to accommodate my work schedule and was polite and cheerful at all times. He made sure that the sink, which had not had full support put in when installed (before my purchase), was attached to a new 2x4” so this should never happen again. They also brought in a camera to find exactly where the shared common drain pipe was clogged. I won’t hesitate to use Winter Home Services for any future plumbing needs.

Buyer beware! Inflated estimates! Gave me an estimate for over $2000 for a simple leaky 12-inch pipe replacement. Hired another plumber that charged me a couple hundred dollars. There’s a big difference between making a profit and robbing you blind!

Stephen was awesome and very professional and friendly. He answered all my questions and was very patient and did a great job on my heating system. I would highly recommend Stephen and his company.

John was great. My wife and I felt very comfortable with him in our home. He represents the company very well.

The team were early, efficient and very professional. I would not hesitate to refer them to family, friends and neighbors.
Thank you for a job well done.

We had a new boiler installed. Stephan Keith and Alex were great!
Explained everything they did and answered all of my questions.
Plus pricing was better than the competition.

Comfortable and Dependable Service With
Great Employees at your office and in person:
(JAMES) WOW: A GREAT WORKER!
“VERY DEPENDABLE!”
“REALLY KNOWS HIS PROFESSION!”
“INTERACTS WELL WITH PEOPLE/CUSTOMERS!”
“I will always continue to recommend Winters!”

Thanks Again
Don Guzzetti

Manny and his team of Zack and Brady did a terrific job which was very challenging and further complicated due to weather conditions. They were very helpful in providing explanations for the installed equipment. We are most pleased with the work done.

Duy was VERY professional and responsive. I had the utmost confidence in his work on fixing our gas leak, testing everything before he left and checkout out other areas of our old house. Will call on him again when we need our new water heater!

Jairon Monteros came out to help me with my washer and was incredibly helpful. He was able to address the problem with my washer and fix it within the hour. I would recommend HL Bowman and Jairon to fix any hvac issues.