Reviews of local pros in Braintree, Massachusetts

4.7 based on 966 reviews Back to the listing
    5

    Clear Choice Drain used trenchless pipelining to repair our sewer line that had roots and gaps in most of the clay pipe joints of the 60' leading from our house to the town sewer. From initial contact to job completion, they were professional, responsive, and accommodating in their approach. There were no surprises.

    5

    I am amazed at how quickly you responded to my problem. Barely two hours from my phone call to finished repair!! Octavio was amazing, polite, efficient and cleaned up before he left. He was only here for about a half hour and all is well. You have moved to the top of my list for plumbing issues!! Thank you, Catherine Gearheart

    5

    Clear choice drain solutions really out did themselves. I had a clogging issue and they were prompt and responded quickly to me. Janette from the office was professional and kind. I’ve never had to call a plumber before and this company exceeded my expectations! Thank you!

    1

    Not professional. My tenant placed a plate of rice and food into the garbage disposal (tenant's words), causing a clog in the pipe. I contacted the company and specified that I must be present with the technician, who should refrain from discussing issues or diagnosing with the tenant. Despite my clear requests at the time of the appointment, the technician was supposed to call me before going to the property but ignored my multiple clear requests. The technician went to the property without notifying me and explained to the tenant that the main pipe was clogged, creating an impression for the tenant that it was not their fault for the food clog. The technician provided an opportunity for the tenant to argue with me, even though the lease is clear on this situation. I am upset that, despite multiple notifications, they ignored my request not to talk to the tenant and went to the property without informing me.

    5

    I was very happy with the service Clear Solutions provided! It was an emergency situation and Octavio the technician was here by 9:30! He found the problem with the camera and drained everything out! He will be back tomorrow to clear roots out! I would recommend Clear Solutions! They were a lifesaver!!

    5

    This was my first time using Clear Choice, but the service was immaculate! A nice gentleman named Juan came right to my house and fixed our clogged toilet in no time at all! Even the price was exceptionally reasonable.

    5

    Octavio and Juan were excellent! They cleaned out a clogged sewer drain in a three family home on Quincy while it was occupied with tenants! They made the best or a bad situation and cleaned up a big mess.. This is the second time I have used them and will definitely contact them again when a plumbing problem arises! I highly recommend them!👍

    5

    Great service!
    Called them in the afternoon and had the problem fixed within a couple of hours. The plumber was very kind and explained everything before, during and after the cleaning. Overall, I'm very happy with this company and will definitely continue to work with them.

    5

    Great experience from start to finish - was super easy to schedule an appointment, and Juan did a great job fixing an issue with my kitchen drain. Was efficient, polite, clean and quiet (helpful with two yappy dogs at home). Would definitely recommend!

    5

    I can honestly not say enough great things about this company - from the customer service, to the work and end result - TOP NOTCH, EXCELLENT WORK, BEYOND ACCOMMODATING, BENT OVER BACKWARDS TO HELP, KNOWLEDGEABLE, COURTEOUS, FRIENDLY STAFF, CLEANED UP AFTER WORK (MY SPACE WAS LEFT IN BETTER CONDITION THAN BEFORE THEY ARRIVED), EXCELLENT PRICE POINT (AMAZING SERVICE AND END RESULT FOR PRICE) - honestly not enough adjectives to describe the service I received. I would recommend this company to everyone and anyone - they helped me with a severe issue after I had reached out and was turned down by eight (8) companies prior. They stuck with me during a very serious plumbing issue which included dealing with several insurance companies - and most importantly - THEY FIGURED OUT AND SOLVED THE ISSUE. GREAT COMPANY TO WORK WITH - Laura Warren

    5

    If you are on the fence about clear choice let me tell you look no further. I have used them for my business and personal plumbing, pipelining, carpet cleaning, and even ceramic and vct tile needs. I have never seen a company do such good work and leave the work site cleaner then it was when they arrived. I would like to thank all the employees of clear choice for such a wonderful experience and look forward to doing business in the future.

    Thank you
    -Charles

    5

    I want to thank Javiah, the dispatcher, and his crew for a quick response and even fast services. They save my apartment from what could have been a disaster of a flood with their quick response time. Each time I have used their service I have been impressed with the professionalism they have show. I would recommend them to anyone who need any of the services they provide. You will not be disappointed! Thanks for all you do!
    Bob

    5

    I truly can’t say enough wonderful things about this company. From the initial friendly customer service, to the attentive and quick efficient work, to the end result. During the work on my house, the company ran into some significant issues and they were not only so quick to thoroughly communicate the problem but also resolved it the same day. The company and employees are all beyond amazing and have phenomenal work ethics. I want to explicitly thank Joe Benvissuto, Roberto Ocegura, Horse Castro, Luis Cano, Arnulfo Martinez, Juan Martinez, Angel Garcia, Rafael Moreira, Rafael Alves, and the CEO Javier Oseguera - you are all the most honest and kindest individuals I have ever met. They are true to their core values of safety, integrity, quality, teamwork and customer service. I have had the honor to experience first hand how they truly care about their customers and I will always highly recommend this company to everyone and anyone.

    5

    My toilet was clogged. I yelped and found Clear Choice Drain Solutions. Joe picked up the phone promptly and was very professional. I got the plumber very quickly to unclogged my toilet. The plumber was very thorough went to the basement and inspected my drain. I am happy with the service.

    5

    Excellent company and service—friendly, informed, and expert. Our plumbing issue was swiftly resolved. I will surely recommend Clear Choice Drain Solutions to my friends and family! On all criteria, I give them 5 stars!

    5

    Spoke w Joe in the office and he was great. Explained my problem and he listened without trying to upsell me on any services that we didn't need. He happened to have a tech in the area and managed to get us scheduled in the same day. Octavio was the tech and was very helpful. I will absolutely be calling clear choice with any plumbing needs in the future.

    5

    A++++ Company! Another plumbing company jerked us and our tenant for a week, finally arrived and then tried to charge us $700 to replace a garbage disposal. When we refused they wanted to charge us $179 anyway. I fear this may be a trend among tradesmen as the next company I called also refused to provide even a ballpark quote.
    In contrast, Janette at Clear Choice quoted their price over the phone. The plumber arrived when promised and took care of the problem quickly. I paid the fee as quoted at $185, which included the environmental fee. What a relief to deal with an honest and competent company! So grateful!

    5

    I called Clear Choice Drain Solutions on a Sunday during a rain storm with a clogged driveway drain that was causing water to leak into my garage. They had a technician over to my house within an hour. Octavio was awesome; he had the drain cleared in no time, was clean and conscientious regarding my property, and gave me great advice about maintaining my drains going forward. I would absolutely recommend Clear Choice Drain Solutions!

    5

    CCDS was absolutely great. I had to re-line my residential main line due to corrosion. Not only were they very professional, but also very responsive. With top of the line technology and tools they ensured the job was done correctly. I would definitely recommend them over the usual names you see on the street.

    5

    Octavio of Clear Choice is excellent. He came out on a Saturday morning , spent two hours snaking out a kitchen sink drain clog that was especially difficult. It was 22 feet down the pipe around two corners, but my man got it done. Easy and professional communication, friendly guy, totally pleasant experience.

    5

    Javier and Octavio were great! They were highly professional yet friendly in addressing my sewer issue, willing to do whatever it took to get the job done. They provided me with clear explanations of the issue and exactly what they were doing to address it. I would without hesitation use them again and recommend them highly.