Reviews of local pros in Easthampton, Massachusetts

4.5 based on 387 reviews Back to the listing
    4

    Great service, always there when you need them ..

    5

    Very prompt delivery. Staff is courteous and accommodating

    1

    Don't bother calling for furnace repair if you don't buy your oil from them

    5

    Used this reliable service for 8 years. Always get oil out on time.

    5

    they were very helpful and prompt with my delivery. thank u

    5

    Always professional and helpful. Love the pre order system!

    5

    Super quick emergency service any time we have needed it. Thanks!

    1

    Everybody is dropping their price except you.
    Oil is 69-70 dollars a barrel.what's up,?
    .

    5

    Hardest working technicians in the game. Customer service is top notch. I will be a life time customer of Richard's.

    5

    Woman in office wonderful. Help me set up account with them for oil. I would definitely recommend Richard fuel.

    5

    Love Richards! They are always friendly, helpful, and prompt with their service. I have never had a bad experience with them!

    1

    Bullsh*t excuses every attempt to get someone to the house. They have been cleaning and servicing my furnace for 5+ years, now cannot clean furnace because we don't buy oil from them. Final nail in the coffin, will take business elsewhere!

    1

    The customer service here is horrendous!! Especially Bridget. Rude, demeaning to women, and just plain irritable. She seems to forget that its her job to serve the customer, not the other way around! (I only gave it one star because this won't post with ZERO stars)

    1

    Didn’t even get to an initial estimate as my interaction with Nancy to even schedule a meeting was like pulling teeth. Maybe other people have had a better experience but I was not impressed.

    5

    I have used them for 30 years for my oil heat. No problems, always pleasant. Discount for paying with check or cash within 10 days.

    5

    Everyone I've spoken with from this company is so kind, and they are very reliable and easy to work with. Thanks so much for keeping us warm! :)

    5

    Richard's Fuel and Heating was the provider I used for the entire time I had a home in Easthampton. They were honest, competent, timely and ultra professional in all my dealings with them. I highly recommend them.

    5

    Honestly never thought I'd say this about a heating/fuel company, but I really love these folks. They're always on time, their service guys are great people & they're always good to us. Thank you for being great at what you do, because it gets cold here. Regularly. Cheers.

    5

    Excellent company. We had a mini-split a/c installed and the Richard's team was super professional. They were very detailed in their work and super friendly. I highly recommend!

    5

    Chuck and Bob were awesome. I mean it, awesome. They were very professional in everything thing they did for us. I can consider the two of them new good friends. Great couple of dudes.
    Thank you Gents.
    Deb Adams and Gary Young
    51 Park Drive
    Westfield

    5

    We called with a heating issue (no heat) and a tech was at our house within 30 minutes. He was Covid conscious, polite and very knowledgeable. Problem was resolved quickly and efficiently. We were very pleased and rate our experience with Richards Heating - 5 shining stars 🌟🌟🌟🌟🌟