Reviews of local pros in Easthampton, Massachusetts

4.5 based on 387 reviews Back to the listing
    5

    Larkin was giving a quote to utilize a portable generator. We went over many possible upgrades. She is knowledgeable and informative giving us many options. Thanks to Larkin

    5

    Larkin was extremely professional and courteous. She represented the organization exceptionally. Can’t say enough kind words about her. Thank you Larkin and Electrical Experts for the wonderful service experience!

    5

    Gotta say she knew what to check, wasn't afraid to answer questions I had. House was a mess didn't care.
    Have other projects in mind to upgrade house/heat. Clear with pricing. Very happy.

    5

    Kyle was very professional and knowledgeable! Glad I made the call! Work was professionally done and every step of the process was throughly explained.

    5

    Larkin was very professional. She explained everything to me. She did the repair in a professional manner. I was very happy with their work. I will not hesitate to call electrical experts again if I have a problem and I highly recommend them.

    5

    Larkin , our electrician, did a superb job putting in a new fan in a quest bedroom. I would highly recommend her for any future work.

    5

    Alan installed an EV charging station at my house. He's extremely knowledgeable and professional. Truley a rare find in a sea of contractors. Everyone has been polite, helpful, responsive and professional. Without reservation, I highly recommend the team of Electrical Experts to perform your electrical projects.

    5

    I had too many outlets on a single breaker and Dylan came out to put in a new breaker. His communication was excellent. He explained everything that he was doing and made suggestions on other things that I could do but at no time did I feel pressured. I would definitely use them again!

    5

    Electrical Experts has an excellent employee named Dylan who couldn’t have been more knowledgeable, professional and kind and made our first introduction to this company first rate! Would definitely recommend this business to everyone.

    5

    Larkin my technician was very attentive, excellent guidance. There aren't many women in this field, and I was very happy to see a woman working in this role for the first time. I felt comfortable with her performing the evaluation.

    5

    I live in Arizona, but have a rental condo in Chicopee, MA. After a problem occurred in the condo, my brother contacted Electrical Experts and they were able to come out the same day. Upon inspection, it was determined that the electrical was way out of code, the unit is 36 years old and had never had work done. I accepted a proposal to get the work done, the appointment was scheduled with my tenant, and so the guys came and did the entire project in about 5 hours. They were so knowledgeable and courteous that my tenant was thrilled with them. It was a rather expensive job, but I am happy to have everything up to date. I am planning to sell the unit soon, so that will be a good selling point. The company sent a gift to the unit which I suggested that my tenant open and it was a box of homemade cookies. Now how nice was that? Since she has a toddler, I suggested she keep them rather than forward them on to Arizona. But how very thoughtful. Not that many companies are grateful so for their customers, but apparently these folks are.

    5

    Miss Larkin was amazing! Professional, knowledgeable, super friendly, and kind. I highly recommend Miss Larkin to everyone, as she is excellent! She provided all the right answers and confidence that Electrical Experts would meet all our needs. She helped us feel confident and we agree with the quote) estimate. We signed up for an execution appointment for next week. We are very glad that Miss Larkin came out to our home and provided a great experience. Thank you so very much! Kelley and Shelley. 😊

    Alan and Connor can out and did a fantastic job to install a dedicated line to the refrigerator in our 100+ year old home. They also installed to nice Hunter ceiling fans. They were both very professional and very nice. We would highly recommend Alan and Connor to everyone. Thanks so much!

    5

    Their crew of workers were wonderful. Very pleasant to work with answered all my questions, showed me all the completed work and best of all cleaned up after themselves. Friendly and I can't say enough about how all 5 that worked at my house, just make me smile all day. I will use them again if I need to and have already given the company's name to two of my friends.

    5

    Calling Electrical Experts was a great decision. Kyle and Connor were friendly, professional, patient and thorough. No question I asked was too big or too small and they went the extra mile to inform me and ensure I was comfortable with the work being done. They went above and beyond with the work done and provided extra help and service. I look forward to doing business with you in the future.

    5

    Electrical Experts is one of those rare companies that balances professionalism and expertise with friendly and communicative engagement. 0% pressuring, 100% listening — I felt there was a balanced partnership for solving my needs.

    Kyle was my field supervisor used Larkin’s initial assessment to start our conversation of what I needed. He did a remarkable job of explaining options that grouped my needs and helped me prioritize “wanted” upgrades and “needed” fixes. Pricing and why that was the pricing was thoroughly explained and all with 0% pressure. Once I made my decision, Kyle expedited and created a very timely execution plan. Once work started, Kyle and Brennan were absolutely “beasts” in propelling the work forward (I appreciated the provision of two additional installers on day 1).

    I opted for the full upgrade of plugs and switches with ceiling fan installs throughout (running the wiring to create the overhead service), basement recessed lighting (again running new ceiling wiring), upgraded electrical service and I added new properly rated electrical service primarily in basement (washer/dryer, outdoor, utility), and updated bathroom and kitchen to CFGI.

    I simply could not be more pleased and proud of the outcome… not to mention feeling much safer with my much needed safety upgrades. Throughout, Kyle and Brennan were transparent and communicative, efficient and methodical. The work was delivered a day early and I received a thorough review and walk through with answers to all my questions and even information I did not think to ask was provided in a manner that I could understand.

    The Electrical Experts team made me feel like my job was the most important job they had and that I was THE priority! With 0 pressure, don’t miss an opportunity to have them come in and assess your needs too!

    5

    Water Heater broke and had no hot water for the kids to shower. They were able to come out that same morning and fix the issue. Knowledgeable and very responsive. I definitely recommend them and will be using this company again. Great overall service.

    1

    Called Boulangers plumbing last Friday on dec 14 -18
    I called for service and the gentleman on phone just
    Took my number and said they would call me back
    Lucky I found someone else the same day to do the repair . I had no heat in my house and the weather was 27c
    I could understand that they are busy this time a year but at least a call back would have been appreciated.
    I live in Easthampton and like to support local businesses. I guess they either don’t need the money or new customers or just don’t care
    I had to give one star which was the minimum to be able to post but in reality I would give them a big fat zero for there customer service
    Until today still no call back from them
    As a business owner my self I know word of mouth is the best advertisement. I will make sure I share my
    View of this company with everyone I know

    5

    I listed this company in my contacts as emergency. This is the 2nd time now that they were able to fixed something that decided to magically break without any warning. They were very professional and reliable. Keep up the great work.

    4

    Called for a small job that most plumbers wouldn't do. Came quickly, on time, and finished within 20 minutes!
    Very professional and polite, willing to show me what he was doing.
    I'd use them again.

    5

    I will only use Boulangers for any HVAC or plumbing. They are top notch. I just had a mini split installed and I love it. The guys were completely courteous and got the job done faster than expected. Absolute professionals.

    5

    Just had a gigantic service truck leave our driveway. Boulangers plumber (quiet guy) evaluated the problem, kept his nose down, fixed our kitchen faucet, CLEANED UP and left.

    I will definitely call back for that quiet guy if needed