Reviews of local pros in Fall River, Massachusetts
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Two thumbs up and 5 stars doesn’t do this company justice. They saved my elderly parents from the latest heat wave, showing up quickly and fixing their central air for a very reasonable price. They also told me that the two young men who came were very nice and polite. It is great to know there are honest companies like this one!
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Our HVAC broke on the 4th of July. We spent the night on our couch because it was way too hot. We called other repair companies and they were booked out two weeks. These guys came the next day and repaired our unit. Were very professional and reasonably priced. Excellent service!
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Sent an email through their site requesting a quote and stating our problems with heating system and requested a quote for service and fixing. They site stated they usually answer within 24 hours...two Weeks later still no answer or call. This was on a Saturday...the coldest day of Feb. I then called on Monday and was rudely rushed off phone but the woman who answered the phone said we'd get a call back. No call back. I then called again Tuesday..the next day... This time they asker for my address and again said I'd get a call back from a technician....this was around 9 a.m. Around 1:00 in the afternoon, our security cameras sent a message to my cell phone while I was at work and when I looked...it showed a technician was at our door!!! I had to call M.J. Heating to tell them I never got a call..the tech. Just showed up and we weren't home! Never received a call back after that and we definitely won't be doing business with this company. We went with a different company. Business lost money because of their lack of customer service...we are replacing our heating system with a more reliable company. Unless M.J. changes how they interact..or should I say don't interact with potential customers...they will continue to lose business.
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Absolutely fantastic. Mike responded within 15 minutes and had a service man out to the house in a couple of hours. Problem assessed and repaired. Honest company and reasonable rates. Thank you for your excellent service.
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If I could give a 6 star review it would go too Mj And his team of professionals . Mike responded within an hour of my call due to lack of Aircondition in my 80 year olds mothers room . Within one day he had his team installed a duck less air and heating unit . It was truly pleasure to work with a team of 6 Starr professionals !
Thank you Mike and team ! -
In the middle of a heat advisory our outdoor unit stops working.
Called on Wednesday night and Mike was able to come over and replace my outdoor unit's capacitor Thursday morning. The whole thing took about 20 minutes. Super nice guy. Found him on Google. Highly recommended. -
**edited to add:
We don't even have an air filter in the unit. This is LAUGHABLE.
If I could leave zero stars, I would. Moved into a new build in the winter (less than a year ago) and never used my AC. Well fast forward now that it’s hot outside, my air sucks. I have had to close every vent upstairs except for one, to get my room to cool off and it takes 5-6 hours to go down even 2-3°. I’ve called several times and left multiple messages and no response. A little inhuman. I’ve also learned from 3 other people in the community that they’ve had the same experience and that they all had their units installed wrong or were missing parts. Figures. If you want a response, I definitely wouldn’t choose this place. Thanks Mike. -
Two different occasions MJ Heating saved the day! My first experience they came out when my central ac unit went down the next day after I called they were at my home, assessed the situation and gave me 2 quotes one for a standard unit and a 2nd for a hi efficiency unit and was fairly priced and performed the installation quickly and efficiently. ... My second situation was a year later and my furnace went down and again i was given a great price for a hi efficiency furnace and quickly scheduled and completed the installation in a professionally executed fashion... The thing I noticed on both times were the follow up phone calls and maintenance suggestions after the work was done and did not just disappear like some companies would do.... I would also like to state the fact that my Lady has a medical condition that involves uncomfortable breathing conditions and when Mike learned about this he reacted quickly like if it was his own Lady.... I truly appreciated the service and the quality of the final product as well.... thank you again MJ Heating & Air Conditioning!!!!
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We came home to a 86 degree house during July’s heat wave. Central air conditioners quit. Called MJ Heating & Air Conditioning. He was there the next day. We were impressed with the immediate call back, service and pricing. MJ Heating & Air Conditioning is one of the best companies we have ever dealt with. 👍
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Exceptional Service! Mike is a great guy and was extremely helpful finding the right unit that fit our needs. He was able to assess our situation immediately after visiting our home and had the unit installed in no time at all. I’d highly recommend him for any HVAC needs you have.
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MJ Heating provided such a great service right from the beginning with being available quickly to come out, discussing all of our options for installing two new central ac units and answering all of our questions. Their pricing was great and the guys that came out were all very professional.
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MJ Heating certainly provides fast service, fair pricing and most of all excellent work. Had a new furnace installed earlier this month. Jared the gentleman who did the work, was professional and extremely knowledgable as well as friendly. Highly recommend this company.
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I was having a problem with my central AC system and called MJ for the first time. Mike had a tech in the area and had him by. The tech was here within 1 hour and fixed the issue. The tech, Jake, was very professional and answered all my questions and concerns. Great service! Looking forward to working with them again.
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I have used MJ heating multiple times, spending upwards of $4000 on various repairs and services. My personal experience is that they have really gone downhill. They employ young kids (age 16-25 by my guess) who don't really know what they are doing. I have heard them call their boss multiple times looking for advice. On one occasion, one of the "kids" accidentally by-passed the thermostat and left my heat running until it was over 80 degrees several hours later. On another occasion, one of the "kids" could not identify the problem, said "nothing is wrong", although on a future inspection it was identified that I needed new dampers installed. Going on...they said they would order new dampers and would install. And that's when all communication stopped. Its been a couple months with no updates or communication. They do not return any of my texts or calls, despite me being very polite and professional. I understand if you are busy but at least keep your customers in the loop or tell them that you can't do the job. Extremely disappointed. Cannot recommend them.
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Got prices to install central air standalone system in house with no ductwork. MJ came in with best price and best schedule. Hired him to do the install. Showed up on time, finished slightly earlier than originally estimated (bonus points) and you would not know there was construction work done except for the cooler temp in the house. Fast forward to today attempted to start the system up, kicked on but no cooling happening. Called MJ, left a message, he called back this morning told me he would send someone over. Showed up as promised, fixed the faulty part (under warranty) now back up and running within 6 hours of when I called. Great service.
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MJ Heating provides fast service, fair pricing and excellent work. We've called them twice (once for low freon, another for a bad capacitor), once when we had family staying with us, in the middle of heat waves, and they've always arrived within 24 hours and did the work fast. Can't recommend enough!
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I had the pleasure of having MJ heating come to my house and replace my furnace and add central air. Their prices are very reasonable and Mike the owner was very honest with us.They did a great job. They were very perfessional and very clean They took the old furnace and all their trash with them. I would recommend them to my friends and family members . THANKS FOR A JOB WELL DONE.
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We own a 2 story home that was built in the early 70's with no duct work and electric heat. Had Mike and his team install a complete gas furnace heating and central air conditioning systems. Awesome company to work with, their crew was always on time and friendly and Mike is a great guy. Highly recommended.
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A transformer near my home blew out the furnace panel and another electrical part inside my furnace. Mike answered my call and had his service person, Dave, come and take a look almost immediately! Mike was upfront about the damage caused by the transformer and of the repairs and costs involved, and Dave worked tirelessly for over 5 hours and was thorough in making sure the furnace was working before he left. Many thanks to Mike and Dave from MJ Heating & Air Conditioning. My furnace is working perfectly! HIGHLY recommended!
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MJ Heating and Air-conditioning replaced a 20-25-year-old Air-conditioner. Could not have gone any smoother from start to finish. Was on the phone within an hour after requesting a quote. Quote was email to me the same day job was looked at. Emailed Mike on a Friday night at 8:00 asking some questions and to my surprise, was answered in a half hour. Patrick arrived with his crew to do the job on time. Patrick and his crew were very pleasant and did the job without issues. Absolutely recommend this company!
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Getting home late yesterday afternoon to find my AC not working at all, I called MJ Heating and Air Conditioning and Mike answered my call right away (which happened to be after hours). After explaining the situation and trying a couple of things Mike suggested first, it was arranged for me to text/call him first thing in the morning for a time of service. By noontime, Jacob came out, and after a few minutes, he found and fixed the problem (loose wire connection). My AC system is back on and working. This is the second time I've called MJ Heating and Air Conditioning. Both times, I've spoken to Mike directly on the phone, and he's arranged for someone to come out within 24 hours. I would highly recommend him for any heating or AC service.