Reviews of local pros in Franklin, Massachusetts

We had an excellent experience with our recent AC repair in Franklin. After our air conditioner stopped working for several days, we called around but no one else could figure out the problem. Billy and Miguel came out and quickly diagnosed and fixed the issue with skill and professionalism. They got our AC running again in no time, and the price was very reasonable. Later, they also installed a new minisplit for us, and the whole system looks and runs perfectly. We're grateful for their hard work and attention to detail. We’re happy to recommend this team for any air conditioning repair or installation needs, and we will definitely be using their services again in the future.

I recently needed heater repair at my home in Franklin and reached out to Unified HVAC Service. From the first call, their team showed real professionalism and got back to me quickly. Billy came out right on time, just like they promised, and got straight to work checking my heater. He really knew what he was doing and explained the repairs in simple terms so I could understand. The work was finished faster than I expected, and Billy made sure I knew how to keep my heater running well after the repair. I was impressed by their attention to detail and the way they respected my time. If you’re looking for reliable heater repair, I highly recommend Unified HVAC Service for their great service and expertise. I plan to use them again whenever I need help with my heating system.

i needed someone to repair and maintain several heaters at my rental properties, so a friend recommended unified hvac service. from the moment i contacted them, the process was straightforward and stress-free. miguel handled the heater repairs and was very knowledgeable, giving honest advice instead of pushing for unnecessary replacements or upgrades. the service was professional, quick, and reliable. when it comes time to replace any of my heating units, i’ll be sure to use them again. if you want a trustworthy local team for heater repair, this is the company to call!

when our furnace stopped working during a freezing cold spell, we called unified hvac service. billy came by to check it out and was extremely helpful. he carefully inspected our furnace and explained that fixing it wouldn’t be the best option. instead, he recommended a new, energy-efficient unit at a great price. the installation was quick, and everything was working smoothly in no time. later on, we also decided to have a new air conditioner put in, and the service was just as excellent. the whole process was stress-free, and the prices were very reasonable. highly recommend for anyone needing furnace repair or replacement!

Here’s your revised review, following all your requirements: I recently had my furnace repaired in Franklin and wanted to share my experience. I called for service on a Monday, and by Tuesday, Billy and Miguel had already come out to take a look. They checked everything thoroughly, gave me a clear estimate, and even fixed the issue that same day. This is the third time I’ve used this company for furnace repairs, and I’ve been very happy every time. Their pricing is always fair, and I can count on them to be honest and reliable. A while back, I also had them re-pipe my home’s boiler system, which was leaking and causing problems. Since their repairs, my boiler has been running smoothly with no issues at all. Both times I’ve called them for help, they’ve done an excellent job. I would definitely recommend their furnace repair and heating services to anyone in Franklin looking for trustworthy and reasonably priced work.

As seniors living in Franklin, we decided it was time to retire our old K-1 heater and get a new heating system. We called in a local company for heater repair and installation, and from the very first visit, we felt confident we had made the right choice. Miguel, the technician who came out to look at our heater, was extremely knowledgeable about all the heating options and explained everything in a way we could easily understand. He was professional, polite, and took the time to answer all our questions. Every member of the team, from the office staff to the installer and electrician, showed the same level of care and professionalism. The installer worked efficiently and made sure everything was cleaned up after the job was done. The electrician even went the extra mile by crawling under our house to make sure the wiring for the new heater was perfect, and left us with a cheerful goodbye. In a time when good customer service can be hard to find, this team truly stands out. We are grateful for their expertise and the excellent heater repair and installation service they provided. Our home in Franklin is now warm and comfortable thanks to their great work!

We recently needed heater repair when our unit stopped working overnight, and we woke up to smoke in the house and a dead thermostat. After making sure there was no fire, we aired out the house and called for help as soon as the company opened. Miguel was able to fit us into the schedule that same afternoon, which we really appreciated. From start to finish, the communication was the best we’ve ever had with any service company. Miguel gave us a fair price and made sure the new unit was energy-efficient and would keep our home comfortable for many winters to come. The heater runs so quietly now, which is a big improvement. We also asked Miguel to replace all our old ductwork since we were worried about its condition, and the difference after the replacement was incredible—our house heats much better now. During the ductwork replacement, Miguel even found and fixed a few leaks, which was an extra bonus. We’re extremely happy with the whole experience and will definitely use this company again for any future heater repair or maintenance needs. Highly recommend to anyone looking for reliable and professional heater service in the area.

Unified HVAC Service did an outstanding job helping me with my furnace repair in Franklin. I had a heating issue that just wouldn’t go away, but once Billy from the team arrived, everything changed for the better. He made sure to keep me updated every step of the way, always letting me know what was happening and when things would be finished. After fixing the furnace, Billy returned to do a careful inspection and made sure everything was working right. He was friendly, professional, and really listened to what I needed. The whole process was fast and smooth, and my furnace is running great now. I highly recommend this company for anyone needing furnace repair.

Had a routine furnace tune-up today, and everything went perfectly. Billy was the technician who helped me, and he was very professional and easy to work with. I truly appreciate the excellent customer service from everyone at this company. Last year, my furnace stopped working after a couple of extremely cold days. I called their emergency line in the early morning, and they got back to me right away. Billy arrived promptly, and within an hour, my furnace was back up and running—all for a fair price. This is exactly the kind of service you hope for from a local furnace repair company! Everyone I’ve dealt with, both at my home and over the phone, has been friendly and helpful. I'm also a member of their maintenance plan, which I highly recommend for saving money and having peace of mind. Billy has handled both my furnace and AC service, and he’s always reliable and knowledgeable.

here’s a rewritten customer review, following all your requirements: i want to start by saying this is an excellent review for their heater repair service. the person in the office was really helpful and made sure to accommodate us. we were in a tough spot, trying to get our furnace replaced so we could finish selling our house. she always updated us on what was happening and made everything very simple for us. miguel and billy came out to handle the furnace installation and did a great job from start to finish. they acted very professional, knew exactly what to do, and worked efficiently. when they finished, the area was actually cleaner than before they started. i’ve been using this company for many years for regular heater checkups and maintenance, and they always do a solid job. my daughter recently needed her heater fixed too, and after getting a high estimate somewhere else, i suggested she call here. she ended up getting her new furnace installed quickly, just like me. when i move into my new place, i’ll definitely use them again for regular heater maintenance, and i recommend them to friends as well. they really did an excellent job.

We recently had our old furnace and oil heating system replaced with a new heat pump setup that also has a propane backup and a tankless propane hot water system. The job included removing the old furnace, oil tank, and boiler, and putting in all the new equipment. Billy and Miguel did a fantastic job. They were very professional and handled everything with great care, especially since our basement had just been renovated. They managed to bring in all the tools and remove the old tanks without damaging our new carpet or walls. Now, we’re enjoying quiet, reliable heat and endless hot water, and we’re ready for a warm and comfortable winter. Highly recommend their furnace repair and installation services!

I recently had a new furnace and heater system installed, replacing my old unit. The two technicians, Billy and Miguel, who did the installation were both very polite and worked efficiently. They finished the whole job in about six hours, which was faster than I expected. After the installation, I tested the system and noticed that my existing humidifier wasn’t turning on and the two-stage furnace wasn’t switching to the second stage. With a bit of troubleshooting and some basic tools, I was able to sort those out myself. I reached out to Unified HVAC Service by email to share what I found, and I was surprised to get a quick response from the owner. Not long after, their most experienced technician came by to double-check the work and found a couple of other minor settings that needed adjustment. He took care of those quickly during his visit. I chose this company because I’d had great service from them in the past with my old furnace, and this experience confirmed they really care about their customers. Mistakes can happen, but what matters most is how a company handles them. The whole process was stress-free, and the customer support was excellent. I’ll definitely use their heater repair services again in the future.

We had a new furnace system installed in our home and were very happy with the whole process. The technicians arrived on time, acted professionally, and were very polite. Miguel and his team made sure the new furnace filters would be easy for us to change in the future, which has made maintenance much simpler. The entire installation was finished in a single day, and the work was done neatly and looked great. Afterward, they checked in to make sure the heating system was running properly and provided all the paperwork we needed for inspection. I would definitely recommend their furnace repair and installation services to anyone looking for quality work.

I recently contacted an HVAC company in Franklin to get an estimate for replacing my old furnace. I spoke with Billy, who was friendly and professional, and quickly arranged for a free consultation and quote the next day. The technician arrived right on time and provided a clear and reasonable estimate for both the equipment and the installation. After comparing a couple of other quotes, I decided to move forward with this company because of their great pricing and expertise. I’ve used them before for HVAC services and was always satisfied with their knowledge and professionalism. Miguel and Billy came out to handle the furnace installation. They showed up promptly, were very knowledgeable about heating systems, and took the time to answer all my questions. The installation went smoothly, they explained the new system to me, and made sure everything was cleaned up before they left. Overall, I’m very pleased with the quality of work and the reasonable pricing. This company will definitely be my go-to for any future heating and air conditioning needs in Franklin.

Jeremy arrived quickly, assessed my heating, fixed the issue and saved me a significant amount of money

Always a pleasure working with TF complete Heating and cooling. They show up on time, They do their work quietly, efficiently and clean up after themselves. Their pricing is very reasonable and their technicians are very Professional and polite.

Had our annual service completed by Josh the other day. Josh explained everything to me in detail what was done and if there were any issues in the future to just contact the office. He was very professional and work was completed in a short period of time. I’ve used TF Complete for the past 5 years now and I’m very satisfied with the work they have done.

My experience with TF Complete Heating & cooling was very poor. I called them regarding the Ductless Minisplit a/c not cooling. They did the diagnosis, replaced a board and the system now does not work at all. It is worse than before. They damaged my outdoor condensor & did not complete the Job. Instead they send me an invoice for an incomplete Job. I would not recommend this company for a/c System repair.

It took 2 days but we had our furnace replaced and the water heater burst. Matt and Peter? did a great job! They were clean, efficient and fast. I’d use them again.

TF Complete installed our new boiler and indirect tank when we changed from oil to gas. With a lot of moving parts to coordinate, the team at TF Complete was helpful and knowledgeable during the planning stage, came in with a competitive quote that made applying for MassSave as easy as possible, kept me informed of changes to the timeline and were responsive to calls and emails in the days before, during, and after the install, and went out of their way to get our heat up and running after-hours when Eversource finally arrived to hang the meter.

Jeremy explained the problem and.solution very well. Answered all my questions. He was very helpful and knowledgeable.