Reviews of local pros in Franklin, Massachusetts

Be care with this company on Oil Heating system. I have recently used this company to do oil heating system for tuning up $249 . After guy finished his tuning up work , he sent me a report to state that the heating system are functionally well and there is no leaking. Two days after service, I noticed that the oil boiler was smoking . So I called them and they sent Jack for a follow up (service Warranty call) on Nov 26 . Jack came and blamed my oil system was old and it was nothing to do with his service. He told he can do some improvement to make it work at least in the heat season. He spent about an hour and charged me $360 (they changed to $249 after I called the office). Nov 29 I found that my house has no heat at all and oil was leaking everywhere. I called them again at Sunday and it was answered by AI. I called office again Monday and they said they had to charge for an emergency call. I told the lady that my heating system was working 10 days ago but now it has no heat and oil leaking everywhere after I was charged several hundred dollars. The lady said she had to talk to her manager. This is the worst experience that I have with an oil heating company.

I obtained several quotes before deciding to move forward with Accurate Baker Elman, as their pricing was the most reasonable and offered the best overall value. The entire process was smooth, efficient, and well-coordinated from start to finish.

I would like to thank David Ackley for visiting my home and presenting cost-effective options for a high-quality HVAC system. Madison Pearson, the project manager, ensured that the work was completed on schedule and that all required inspections were successfully approved by the town.

Communication throughout the project was excellent — I received timely updates regarding technician arrival times, and everything proceeded exactly as planned. I would also like to acknowledge Bryan Guidi, Ryan McConnell, and Liran Velez Rojas for their exceptional workmanship and professionalism.

Overall, I am extremely satisfied with the service provided. Accurate Baker Elman demonstrated reliability, expertise, and attention to detail at every step. I highly recommend them to anyone seeking HVAC installation or service in the area.

Shawn did an excellent job replacing our old furnace and AC unit with a new Trane unit. Worked efficiently, professionally, and took time to explain everything after the job was done. He was also there with Charlie Traina and they both were very good. They left the house clean and tidy after completing the job.

Steve and the team were great to work with. They responded to our need to replace the furnace super quick. We couldn’t be happier with the service and the communication. Really appreciate the work you did at our home, and we are glad we called you for our furnace and water heater needs!

We couldn’t be happier or more grateful - this team did a phenomenal job replacing our furnace and walking us through every step of the way. Their emergency service was so helpful, they worked really hard to fit us in ASAP and kept us warm! Prompt, reliable, clean, efficient- wonderful service all around. Very nice team of people, who helped us out, and have now helped multiple family and friends of ours with their HVAC needs too. Thank you so much!

Ryan and his team of skilled coworkers did an outstanding job on the project. Their attention to detail and professionalism were evident throughout the entire process. I highly recommend their services to anyone needing a boiler replacement. They successfully replaced both boilers in less than a week, showcasing their expertise and efficiency in managing demanding tasks.

Our experience with Unified HVAC Service from beginning to end was nothing short of exceptional. We found ourselves in a predicament early one morning when our heater started making a dreadful noise amidst chilling temperatures. We promptly got in touch with Unified HVAC Service. By mid-morning, a skilled and professional technician, Billy, had arrived. He was quick to identify the issue with our heater. After confirming the availability of the necessary part, Billy went to fetch it and was back in no time. He skillfully repaired our heater and patiently answered all our queries regarding the repair process. By late morning, our heater was up and running again, providing us with warmth and reassurance. We absolutely endorse Unified HVAC Service and won't hesitate to reach out to them for any future heater repair or related needs.

We have a spacious home with dual heating and air conditioning systems. Billy suggested high-efficiency Amana heat pumps and inverters with backup furnaces for our space. This setup is premium quality, featuring smart thermostats and everything we could need. They also installed a humidifier and a high-efficiency water heater. Our system has been running smoothly for nearly a year, and we absolutely love it! We feel more comfortable, our energy bills have decreased, and we never run out of hot water. We truly appreciate the service and support we've received and believe you won't find a better HVAC contractor than Unified HVAC Service.

i knew my hvac system was getting old and would eventually need service, but i kept putting it off until it finally stopped working. when i called the hvac company, even though i couldn't leave work, they were able to send someone to my house to check things out. billy, the technician, let me know that because my system was 17 years old, it made more sense to replace it instead of paying for a big repair. it took a little longer than expected to get the new system installed because of delays with the supply chain, but while i was waiting, they brought over a portable ac unit at no extra charge. this really helped keep my home comfortable during the wait, which was a big relief, especially during the warm days in massachusetts. on installation day, the crew arrived in the morning and by the afternoon my new hvac system was up and running. everyone i talked to, from the technicians to the office staff, was really friendly and helpful. overall, i'm very satisfied with the whole experience and would definitely recommend them for hvac service and installation.

Outstanding service for heater repair! Look no further! We discovered our heating system had issues just when the cold weather hit. A friend recommended reaching out to a local service, so we did. The technician, Billy, arrived at our home bright and early the next morning. He quickly evaluated the problem and provided us with a budget-friendly estimate within half an hour. The next day, he showed up even earlier than planned—what a pleasant surprise! Billy started the installation of a new, energy-efficient heater right away. In under three hours, it was fully operational, and we felt warm and cozy again. We’re thrilled with our choice and the installation process, knowing we have many worry-free winters ahead. Billy was incredibly knowledgeable, professional, and approachable. He took the time to explain how to use the new heater efficiently and left our space spotless after the job was done. We couldn't be happier and are so grateful for the recommendation. We’ll definitely be returning customers!

miguel did an outstanding job! he was very professional, arrived right on time, and worked quickly and politely. my air conditioner needed a tune up and my old thermostat was replaced with a nest thermostat. miguel wore shoe covers and always asked before accessing the hvac system. he even took pictures of the ac unit to show me what he worked on and explained what should be maintained in the future. the team at this hvac company in franklin always answers the phone and scheduling service is super easy. they are flexible, understanding, and always pleasant. i’m really glad i found such a reliable hvac service near my home! highly recommended!

If you are searching for a straightforward and reliable heating and cooling company that not only answers your calls but also effectively handles your needs, look no further than Unified HVAC Service. After acquiring a cabin in Franklin, I discovered that my home insurance required a secondary heat source. A mini split seemed like the perfect choice since it also provides air conditioning. Unfortunately, many local companies were so busy that they didn’t return my calls or simply told me they were booked for months, leaving me without options. Fortunately, when I reached out to Unified HVAC Service, I was met with a much better experience. They were eager to assist me even though I was slightly outside their usual service area. We arranged for them to assess the installation, and I received a quote quickly. We then set a date for the mini split installation. When a scheduling conflict arose, they informed me well ahead of time. Overall, the service technician, Miguel, was fantastic. He was knowledgeable and had no trouble getting everything installed. He worked efficiently, delivered high-quality work, and kindly took all the packaging with him afterward. In the end, I found their pricing to be very fair, their service was outstanding, and their communication was excellent. I couldn't be more pleased with the final result. If you're in Franklin and need HVAC installation, repair, or service, I highly recommend giving them a call.

My review about HVAC services comes from the heart! We were feeling quite warm today, and the team sent a professional to assist us quickly. Miguel's thorough diagnostics gave us peace of mind, knowing our repair could be managed reasonably by a top-notch company with prompt service and a friendly smile. Our technician educated us about our HVAC system and its current warranty, explaining the importance of regular maintenance and filter changes. He did an excellent job inspecting both the indoor unit and the outdoor components, as well as checking the attic and ductwork, which can be tough to access. He truly went the extra mile on a hot day to ensure we understood how to care for our home and find the best comfort solutions for our compressor repair. He also discussed the benefits of club membership with me and highlighted the value of our repair. I have complete confidence that this team will take care of my home and the homes of my friends and family throughout the year.

We are extremely satisfied with the furnace repair service we received. Billy was great to talk to on the phone—he patiently answered all my questions and helped us sign up for a twice-a-year furnace maintenance plan. Setting up the appointment was easy, with helpful text and email reminders. The technician, Miguel, was fantastic. With many years of experience, he carefully explained how our furnace system works, which was especially helpful since we just moved in. Miguel gave our furnace and home humidifier the attention they needed, answered all our questions, and clearly explained any future repairs we might need. During the furnace tune-up, our heat didn’t come back on right away, but Miguel stayed until the problem was fixed and explained that condensation in the gas line was the cause. Everything is working perfectly now and we couldn’t be happier. I highly recommend their excellent furnace repair service.

Thanks to Billy and Miguel from Unified HVAC Service for their quick, professional, and knowledgeable help when our AC stopped working. They quickly figured out the problem and got the cool air running again in a reasonable amount of time. We also liked how well they kept us updated during the whole repair. Before the visit, we were sent a picture and description of the technician's qualifications, so we knew who to expect at our home. We got clear updates at every step, from the first visit and diagnosis to the parts order and installation. It was great having a team that really knows AC repair, and we always knew when to expect the next step. We highly recommend them for anyone in Franklin needing AC service. Great job and much appreciated!

I had a great experience with this furnace repair service. I spoke with Miguel on the phone, who was very friendly and pointed me toward some online coupons that helped me save money. Billy came out to work on my furnace and was both knowledgeable and professional. The whole appointment went smoothly, and I’m planning to book a full furnace cleaning soon. I really felt like I could trust Billy and the team to be honest and give good advice, and now I know my furnace is in good hands. Billy was super helpful and made sure I understood how to keep my system running well for the long term. Highly recommend!

I have trusted Unified HVAC Service with my AC repairs for many years. Whenever I need help with my air conditioning, I call them. Not long ago, I asked them to check out my daughter's AC system at her new condo. Billy answered my call and set up a service visit for the next morning. The technician, Miguel, found that the AC had no Freon and used R22, which is no longer allowed, so we needed to get a new system. A few hours later, the project manager came by to take a look and gave me a quote. He said they could replace the system the same day. Later on, the crew arrived and started working right away. Since it was a split system, the team worked both inside and outside the condo. The installers did a fantastic job and made sure everything was finished before leaving. After the installation, the service team came to handle the electrical work. Even though the job went late into the evening, no one left until the new AC was running perfectly and I was happy with the results. The whole process was quick and smooth, and I am extremely satisfied. I highly recommend them to anyone who needs a new AC system or regular maintenance.

Our AC stopped working this morning, and we noticed the problem around 10 AM. We called for service, and within an hour, I received a call back. The technician, Miguel, arrived at our home in Franklin just 10 minutes later. He quickly diagnosed the issue and was able to locate the needed replacement part nearby. Even though it was right before a holiday weekend, I thought we’d be stuck without cool air for a while, but everything was fixed and our AC was running smoothly again in less than four hours from when we first realized there was a problem. A neighbor recommended this company to us, and now I’ll recommend them to anyone who needs AC repair!

Nothing but great things to say about Unified HVAC Service. We recently bought a home in Franklin and needed to replace our old furnace and air conditioning system before it stopped working. I got quotes from a few different places, but Miguel was the most professional and easy to talk to. The whole crew was friendly, tidy, and answered every question I had about the installation and how the new HVAC system works. Since they are an authorized Carrier dealer, it made sense to choose them. I plan to use them for all my heating and cooling needs from now on.

We had our old furnace checked out by Billy, and he did an excellent job. My wife was home with our newborn, and he made sure to be considerate and professional so they felt comfortable and weren’t disturbed. Billy explained the condition of our furnace clearly and gave us helpful options for repair or replacement. We were so impressed that we decided to get a new furnace installed right away with Unified HVAC Service. The installation team was also fantastic—they only came inside to set up the new thermostat and kept us updated during the whole process.

After having a major problem with my heater and knowing it was no longer under warranty, my wife and I looked at all our choices and decided to get a new system. We ended up choosing a 3 ton model. The team took care of everything, from helping us find incentives and 0% financing, to clearly explaining our options and handling the installation. The whole process went smoothly from start to finish. Everyone involved, from the office staff to sales, service, and the installers, was professional and knowledgeable. Their experience with heater repair and installation really shows. It was great working with such a dedicated group. Since our purchase, we've had two service and maintenance visits from Billy, and we couldn't be happier. He gets started right away, explains what he's doing, and answers all our questions. He makes sure to clean up and double-checks that everything is working before he leaves. Billy is always polite, professional, and very thorough. It's refreshing to see such good work these days.