Reviews of local pros in Hudson, Massachusetts
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We recently needed a new HVAC system because our old one was starting to fail after many years. After looking at quotes from a few HVAC companies in the Hudson area, we chose this team. We worked with Collin and his crew. Collin was very knowledgeable and friendly, and the whole team was skilled and professional. Collin made sure to carefully check our existing setup and helped us find a new system that fit our needs and budget. The installation crew arrived right on time and even finished the work earlier than expected. They took extra time to show us how to use the new thermostat and the online app to control our heating and air conditioning, which was really helpful. We are extremely happy with the results and how smoothly everything went. This HVAC team will definitely be our first call for any future heating or cooling needs!
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We had an appointment for furnace repair in the morning. They called ahead to let us know about a delay and said they would arrive later in the afternoon, which was fine as long as they could come that day. Around 2, we got a text letting us know our technician, Bernard, was on the way. He arrived soon after and started a full check of our furnace system, spending about 45 minutes inspecting everything and asking questions. Bernard found that our coil was very dirty, which was causing the furnace to not work properly. He explained what needed to be done, and we agreed to have the cleaning done right away. Bernard spent about an hour cleaning both the interior and exterior coils. He was very knowledgeable and made sure we understood the issues and what he was doing. We are very happy with the service and would definitely use PureComfort Heating, Air & Electric again for any furnace repair needs. The attached picture shows the debris that was blocking our coil.
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After I noticed the fan on my AC unit wasn’t turning on properly, I called PureComfort Heating, Air & Electric. Collin, the technician who came to my Hudson home, was very knowledgeable and took the time to answer all of my questions. He carefully checked the system and made sure everything was running as it should. Although there was nothing wrong with the thermostat, Collin made sure I felt confident about my AC’s performance before leaving. He even suggested a helpful maintenance tip to help my unit last longer, which I might try next time. I really appreciate the excellent service and the peace of mind I got from this visit.
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I can’t say enough good things about PureComfort Heating, Air & Electric and especially Collin. From the start, everything was handled with real professionalism and care. Collin paid close attention to every detail of my furnace repair, making sure I understood each step of the process. Throughout the service, I was kept informed so I always knew what was happening in my home. If you need help with your heating system or hot water heater, I highly recommend reaching out to them. Knowing my HVAC system was in such capable hands gave me real peace of mind, and now my family feels safe and comfortable. Truly a top-notch team with great values!
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I highly recommend PureComfort Heating, Air & Electric for AC repair and installation work. I needed a full AC unit replacement along with all new ductwork, and the whole process was smooth and efficient. Bernard handled my account personally and took the time to answer every question I had in a clear and professional way. The technicians were very professional, respectful of my home, and I felt comfortable leaving them to work while I was away. They even finished the job faster than I expected and managed to keep the costs below my budget. The level of workmanship and customer service was outstanding, easily the best experience I’ve had with any home service. Now, after seeing the quality of their work, I wouldn’t go anywhere else for AC repairs, and I’ve even recommended them to my neighbors.
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With a house full of kids, things are always getting bumped or messed with—this time it was our air conditioner that needed help. The kids had played with all the settings on the control unit, and even managed to get something stuck in the fan, which started making loud noises. I tried fixing it myself, but realized it was a job for a professional. I called for AC repair in Hudson and was able to book an appointment quickly. Collin, the technician, showed up right on schedule. He carefully took apart the fan, replaced the impeller, bearing, and a few other parts that were damaged. Once everything was running smoothly again, he reset the thermostat and made sure the whole system worked like new. Now our AC is back to keeping the house cool and comfortable, and I’m really happy with the service. I’ll definitely call them again if I need any more AC repairs!
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Our family lost heat and air conditioning. Our AC unit broke down and needed to be replaced, which was tough with two young kids at home. We called PureComfort Heating, Air & Electric and our first contact was with Jamie, who was very professional and knew a lot about AC repair. Jamie always responded quickly to our questions and was able to get us scheduled right away to fix our cooling and heating problems. Collin, the technician, was also a huge help in getting everything working again. Before installing the new AC unit, Collin came over to check things out and came up with a good plan to get our home comfortable again. He was very skilled and did a great job with the installation. He paid close attention to every detail, like making sure the outside condenser was supported safely with an extra bracket. It was impressive how he looked for the best solutions. Even though the project isn’t finished yet, our experience has been fantastic so far. Jamie and Collin really show what good service means. We appreciate all the great work being done!
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We’ve relied on PureComfort Heating, Air & Electric for our annual AC and furnace maintenance, as well as for buying and installing new HVAC systems. The monthly payment plan is convenient and helps us manage costs. It’s also great that they schedule the next service right after finishing the current one, which keeps everything on track. They usually send the same technician—Collin—each time, so we’ve gotten to know him, and he knows our system well. The company confirms appointments over the phone, so I saved their number in my contacts to make things easier. Overall, I definitely recommend their AC repair and maintenance services!
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Had my furnace repaired and everything went perfectly! There was a small issue, but it was handled quickly and fixed right away. PureComfort Heating, Air & Electric really deserves more than 5 stars! Jamie, who first came out to give me a quote, was very friendly and explained what my home needed for the furnace. Bernard and Collin, who did the repair, were courteous and very nice. They made sure to go over every detail about the furnace and thermostat. I highly recommend this company and feel confident in their work for any future heating or air needs. If you’re searching for a great furnace repair company, this is the one—you won’t be disappointed.
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After considering a few different companies for my AC repair and installation project, I chose PureComfort Heating, Air & Electric to replace my old furnace with a new heat pump system for both heating and air conditioning. Their team, including Collin, was professional and thorough. They removed the old asbestos-lined ductwork and put in brand new ducts throughout the house. At my request, they even created a new access point to the attic, which made it easier to run better ducting to the front rooms. The crew noticed the air return was too small, so they took the extra time to install a larger opening, which really improved airflow. They also added a new vent in a small room that didn’t have one before, making the whole house more comfortable. The installation was done carefully and with attention to detail, and I was really pleased with the results. Since the installation, I've had them out for regular maintenance on my AC system, and each time the service has been reliable and professional. I’m very happy with the work and would recommend them for AC repair and installation needs.
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the technician really went out of his way to make sure our ac system was working right. at first, he thought the issue was with the thermostat, but it ended up being the control board. even though he didn't have the part on his van, and it wasn't included with his parts that morning, bernard still managed to find the right control board on a busy saturday afternoon. he came back with the part and installed it quickly, making sure our ac was running smoothly again. i'm extremely satisfied with how professional and dedicated bernard was. i would definitely recommend this ac repair service to anyone looking for reliable and friendly help.
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A couple of months back, we had someone come out to look at our mini split system because it wasn't cooling our house. the technician only checked things outside and didn’t come inside, but still charged us $100, and the mini split still didn't work right. When we called again, Erik came out. he was very professional, worked fast, and made sure everything was running like new. Now our hvac system is working perfectly and keeping our home comfortable. next time we need service in Hudson, we’ll definitely ask for Erik. we’re glad the issue got fixed and our mini split is finally cooling as it should.
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I can’t say enough about the excellent service and professionalism I received during my recent furnace repair and installation. From my first meeting with Bernard, to working with Erik who supervised the installation, I experienced outstanding customer care and clear communication every step of the way. The team was friendly, knowledgeable, and made the whole process easy. I would highly recommend this company to anyone in Hudson who needs furnace repair or heating services. I’m really glad I chose them for the job!
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Our home has an older wood/oil furnace, which is pretty rare around here. When it started having some issues, it was tough to find the right replacement parts since the manufacturer was no longer around. Jamie, the HVAC technician, really went the extra mile by searching everywhere for the needed parts and installing them to get our furnace working again. We truly appreciate Jamie's dedication and expert service in restoring our heating system. Highly recommend for anyone needing reliable HVAC repairs!
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I've been taking care of my two AC heat pumps with regular maintenance for years, and thanks to the team, my old units lasted a really long time. When one unit started having problems, Bernard gave me honest advice and suggested I wait before replacing it. Eventually, when it finally stopped working, I decided to replace both systems. The team helped me pick out the right size units and made sure I got the best rebates available. The installation was scheduled quickly after I agreed to their proposal, and the new units were up and running smoothly in no time. I'm very happy with the service and will keep using them for all my AC repair and maintenance needs.
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our furnace was getting pretty old, so i reached out to get a quote on a complete furnace replacement using our existing ductwork. they gave me a detailed estimate for everything, including the new furnace, fan, thermostat, outdoor shutoff box, and updated refrigerant. while our main unit was being worked on, i asked if they could set up a small window ac unit for one room, and they did it for just $50, including installation and removal. the whole furnace replacement only took about 5 hours—the crew was really organized and everyone did their part well. collin was especially helpful and friendly throughout the process. overall, super professional, reliable, and top notch service. highly recommend for anyone in hudson needing furnace repair or replacement!
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thank you to the hvac team! from the first visit to the final installation of our new heat pump mini split system, we couldn’t be happier with the entire experience. collin was very knowledgeable about all the heating and cooling options for our home in hudson and answered all our questions with patience. the estimate matched the final contract exactly, so there were no surprises. the office team—jamie, erik, and others—gave us easy-to-understand paperwork about our system, including information on billing, special promotions, and rebates. scheduling our installation went smoothly. the team was clear about who would come, when they would arrive, and what steps to expect. everyone showed up right on time, worked efficiently, and kept our home neat and tidy throughout the job. after everything was finished, erik checked in with us to make sure we were satisfied and our new hvac system was working perfectly. like erik said, they really care about doing a great job and making sure customers are happy. we’re very pleased with our new system—it keeps us comfortable in the changing hudson weather, and we feel confident we made the right choice.
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I don’t know much about furnace repair, but my husband said everything was done just right with no shortcuts. Our house layout made the job a bit tricky, but even after working all day, erik made sure every detail was perfect. You can really see the care in the way they left the area around our furnace—everything was neat and tidy, with a nice finish. They worked hard and still took the time to make everything look good. the price was fair and the work was solid.
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When my furnace suddenly stopped working in Hudson, I was worried about staying comfortable at home. I reached out to PureComfort Heating, Air & Electric and spoke with Collin, who listened carefully to my concerns. To my surprise, a technician was able to come out very quickly. Jamie arrived right on time, was extremely professional, and explained everything he was doing as he inspected and repaired my furnace. He made sure the system was running perfectly before he left, and even took the time to clean up the area around my unit. I really appreciated the fast, friendly service and fair pricing. Highly recommend for anyone needing furnace repair in the Hudson area!
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Whenever we’ve had a heater emergency in the winter, PureComfort Heating, Air & Electric has always shown up quickly to help us out. Every technician who has come to our home has been friendly, knowledgeable, and ready to fix the problem right away. today, erik arrived and figured out what was wrong with our heater in just a few minutes. he had all the right parts on hand, so our heater was working again in no time, and the price was fair too. we’ve relied on this company for years for regular heater maintenance and repairs, and we’re always happy with their service. highly recommended!
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After getting several expensive quotes for a new HVAC system, a friend recommended PureComfort Heating, Air & Electric. Their estimate was much more affordable compared to the other big companies, who seemed more focused on upselling than helping me find the right solution. Collin and his team were excellent—Collin was always available to answer my questions and made the whole process easy. The team installed my new heating furnace quickly and came back the next day to safely remove the old oil tank. After meeting Collin, I knew I could trust him to handle the job right. The company is reliable and responsive, never making you wait a long time for service. I highly recommend their HVAC services to anyone looking for quality work at a fair price.