Reviews of local pros in Hudson, Massachusetts

4.8 based on 1172 reviews Back to the listing
    5

    We had a furnace breakdown this winter and Noble Air came and handled the service call with professionalism and kindness. The technician was very helpful and explained everything he was doing. They came quickly and took care of our issue. I would highly recommend Noble air for you heating and AC needs.

    5

    I had a complete replacement of my 21-year-old HVAC system with a new one. The team, including Erik, Bernard, and Collin, was friendly and professional. They exhibited punctuality, honesty, and extensive knowledge about furnace repair. They offered very competitive pricing, and I was blown away by their attention to detail during the installation process. Erik, in particular, demonstrated excellent troubleshooting skills. He was able to efficiently identify and rectify a couple of issues in the system, ensuring it ran perfectly. Meanwhile, Bernard was responsible for ordering my new furnace. However, he discovered it was out of stock. To my pleasant surprise, the manufacturer upgraded me to a more expensive unit at no additional cost. Overall, my experience was entirely positive. I cannot recommend this team enough for anyone in need of furnace repair or replacement services. You guys are simply the best!

    4

    we've had our ac repaired a few times now in hudson. the first time was an emergency when our ac broke down right before a trip, but erik and his team fixed it while we were away. they also put in a new heating and ac system at my mother-in-law’s condo. most recently, our old ac unit finally stopped working, and the furnace was almost done too. we called for an estimate and quickly got the work started. the technicians showed up even earlier than planned. they took care to protect our things while working and stayed very professional, keeping us updated as they installed everything. once they finished, the lead tech explained how to use the new system. i would highly recommend them if you need ac or heating work done.

    5

    purecomfort heating, air & electric is fantastic. my ac suddenly stopped working, just when i needed it most. i called and the person on the phone was friendly and helped me schedule a same-day visit. when collin arrived, he quickly figured out what was wrong with my air conditioner and fixed it in about 10 minutes. he was very polite, explained what caused the issue, and gave me tips on how to prevent it from happening again. i also appreciated that he was upfront about the cost before starting the repair. i will definitely call again if i have any ac problems in the future.

    5

    When my heater stopped working, I contacted my landlord, who sent out a repair technician. Even though their schedule was packed, they got in touch and made sure to come out the same day. Bernard arrived on time, was very friendly, and really knew his stuff. He quickly found the issue with the heater and repaired it efficiently. I would definitely recommend them for any heater repair needs.

    5

    We use a mini-split heater for our upstairs loft and bedroom, and it suddenly stopped working. I reached out to several heater repair companies for help. Two of them told me the whole system needed to be replaced, which would have cost a lot of money. Another company tried to fix it for hours, said they would come back, but never did. Collin from the heater repair service was the only one who actually fixed our unit. He found out what was wrong, ordered the right parts, and came back to repair everything. Now our heater works perfectly again, and we didn’t have to spend thousands on a replacement. I definitely recommend this company, and Collin did a great job getting our heater running smoothly!

    5

    PureComfort Heating, Air & Electric is outstanding! We had our heater and air conditioner replaced and Bernard was incredibly helpful. I had numerous inquiries, and he addressed each one. We received 8 other estimates, and PureComfort provided an exceptionally competitive price. One aspect I really appreciated about the quote was how Bernard itemized the costs for the air conditioner and heater individually, presenting several options on the same estimate. This clarity made it extremely easy to comprehend the cost of the various models. The installation process was seamless, and almost everything was completed within a day. They returned to finalize the installation of the high-efficiency heater, as the PVC venting required a bit more work. The team that did the installation performed excellently and were incredibly courteous. Bernard took care of all the paperwork for the heat pump rebate and the warranty registration for our equipment. He also explained the tax incentives so we knew what to expect for the equipment we were investing in. So far, our new system has been operating for nearly two months without any problems and we couldn't be happier. Heater repair services can be rather pricey, but PureComfort offered very competitive pricing that made our decision much easier. We wholeheartedly recommend Bernard for all your heater repair needs.

    4

    I received prompt and thorough service for my heater repair. I called in the morning, and the representative on the phone was very polite and quickly arranged for a technician to come out. Later that day, a tech arrived and carefully listened to the issues I was having. He knew just what to do to resolve my problem, and it was fixed in no time. The technician then conducted a full inspection of my furnace. Bernard did an excellent job, demonstrating professionalism and providing clear communication throughout the process. I highly recommend their services. I am very satisfied and impressed with the customer service!

    4

    We’ve used PureComfort Heating, Air & Electric twice now for our HVAC needs. After moving into our new house in Hudson, our heating stopped working during one of the coldest winter days. They came out right away, figured out the issue, did a quick repair, and returned the next day with the needed parts. Just recently, our air conditioning wouldn’t turn on. We called and they arrived almost immediately. Bernard discovered it was a wiring problem with our thermostats and had everything working in minutes. They always explain what’s happening and go over all your options so you feel informed. We’re so grateful to have found a team we can rely on. Everyone is friendly and skilled. Highly recommend!

    4

    I couldn't be more pleased with my experience getting my furnace repaired in Hudson. We had our old furnace taken out and a new one installed. From beginning to end, the crew was friendly, professional, and arrived right on time. They told me they’d show up early in the morning, and they did exactly that. The job was finished quickly, and they made sure to explain all the furnace maintenance steps in detail. They even left the furnace area cleaner than before they started. With their fair prices and great workmanship, I highly recommend their furnace repair services!

    5

    We have a rental home that we use during the high season. During one of the hottest weeks, our furnace unexpectedly stopped working, and we needed a fast repair. I called multiple furnace repair companies on a Sunday night and was impressed to reach PureComfort Heating, Air & Electric directly. Erik sent a technician from their team the very next day to assess the situation, and we had our furnace replaced within just a few days. Every time I called, someone was there to help, and whenever I emailed, I got quick replies with clear information and friendly service. They truly deserve FIVE STARS for their efforts. When the new furnace was installed, the technician checked with me about the placement and followed up to let me know they were finished. They made everything so easy, and I feel great knowing they are close by and ready to assist when needed.

    5

    PureComfort Heating, Air & Electric has consistently delivered excellent and professional heater repair service. Today was another great experience when Erik arrived to work on our heating system. He was very kind and professional with our family. Erik took the time to explain everything he was doing, along with what various parts and conditions of our system and thermostat meant for the overall performance. We would gladly welcome Erik back to service our heater anytime and highly recommend the company to anyone in need of heater repair services.

    5

    Jamie, Collin, and Bernard from PureComfort Heating, Air & Electric did a fantastic job installing a furnace in our home. We couldn't be happier with the service provided! Jamie was particularly knowledgeable about the furnace and took the time to instruct us on how to use it after the installation was complete. The team was very considerate during the process, laying down tarps and covers to protect our personal items from getting dirty. The cost of the service was more competitive than any other providers we considered. Plus, they completed the work promptly and efficiently. I would definitely recommend the team at PureComfort Heating, Air & Electric.

    5

    Had a furnace repaired a while back. the team was quick to provide an estimate and worked around my busy schedule to get the installation done. when a small issue came up later, they responded fast and fixed it right away. since then, i've had them handle yearly furnace maintenance and every visit has been great. the technician erik is always on time, keeps things tidy, and checks everything carefully. once, when erik couldn't make it, jamie came out the same day and made sure the service was done properly. the person i spoke with on the phone is always friendly and helpful. i highly recommend this company for furnace repair and maintenance.

    5

    Here’s your revised review: We were referred to this company for furnace repair. From the start, Collin showed great professionalism and really knew his stuff. He took his time during the appointment and answered all of our questions. We were excited for him to install our new furnace. On installation day, he arrived right on time with his co-worker, and they worked hard without stopping until everything was finished. The new thermostat works perfectly. Collin explained all the details to us and made sure we understood how everything worked. If we could give them 10 stars, we would. We highly recommend this company for furnace repair in Hudson and will use them for all our heating needs.

    5

    We recently had PureComfort Heating, Air & Electric help us with our old heat pump system. After getting three additional years out of our 16-year-old unit with a cost-effective compressor replacement, it finally gave out. Fortunately, Collin and Jamie came in and replaced our 19-year-old Goodman heat pump with an outstanding 5-ton Bosch 15 SEER2 Energy Star unit, which even qualifies for a Federal tax credit. This new unit has the ability to troubleshoot and provide freon pressure readings without needing to hook up any hoses. Collin and Jamie did a fantastic job with the installation! Their craftsmanship was top-notch, and every detail was handled professionally. Unlike another HVAC company that wanted to remove our attic ladder to install their air handler, they skillfully disassembled the Bosch unit to get it upstairs without needing to do that. After a week of using the new system, Collin checked everything to ensure it was working perfectly. We will definitely reach out to them again in the future. Collin is truly knowledgeable and genuinely cares about our heat pump needs. Also, be sure to connect with Jamie, who will keep you updated! If you're looking for a smarter and better Bosch heat pump, definitely consider them!

    5

    Collin and Jamie came out to our home in Hudson to install a new ductless mini split system in our upstairs room. The whole process was smooth and stress-free from start to finish. They were not only skilled with all the HVAC equipment and installation, but also brought a friendly attitude and professionalism that's hard to find these days. Their attention to detail and quality of work really stood out. The room feels so much more comfortable now, and you can really notice the difference with the new heating and cooling. If you’re looking for true experts in HVAC, PureComfort Heating, Air & Electric is the way to go. Highly recommend!

    5

    purecomfort heating, air & electric was incredibly responsive, professional, and reliable when i needed help with my hvac system. i was selling my house and after a home inspection, it turned out my furnace needed to be replaced. the day after they came out to check things, my new furnace was already installed! everyone i spoke with, from collin to the installers bernard and erik, was knowledgeable, friendly, and very accommodating. they really went above and beyond to make the whole process smooth and stress-free for me. i highly recommend using them if you ever need hvac work done – they turned what could have been a stressful furnace replacement into a very positive experience. make them your first call for any heating or cooling needs!

    5

    Had PureComfort Heating, Air & Electric install a mini split AC in our shop. They arrived on time and did a fantastic job! The team worked quickly and acted very professionally. Some reviews mentioned not caring about living spaces, but that wasn't true for us. The two technicians, Erik and Collin, left our place even cleaner than before. While they were here, they also checked our existing AC unit in the house and said everything was working fine. They didn't push any extra repairs or maintenance we didn't need. We’re very happy with their service and will definitely call them again for any AC repairs or installs! Super satisfied!

    5

    when my heater wouldn’t start up this fall, i called for help and was given a same-day afternoon appointment. erik came to check out my furnace and explained that it was about 20 years old. he said it could be repaired, but recommended a new high-efficiency gas furnace instead, since it would save money in the long run. i decided to go with the new 96% efficient model, and it’s working perfectly. we set up the installation and they got it done that same day. they cleaned up the whole area and took away all the old parts and trash. it was really easy working with this team, and they’re definitely my go-to for heater repair here in hudson.

    4

    I've always had great service with furnace repairs and regular maintenance. When it was time to replace our furnace, the team was respectful, showed up on time, and kept us updated with a call before arriving. Their work was excellent. I also had them check and clean out our dryer vent. What I thought was the dryer vent was actually on the roof, but Bernard figured it out and explained that the way it was installed could cause lint to build up faster, so he let us know it should be cleaned regularly. Collin was able to come out the same day I called, worked quickly, and was very professional. I highly recommend their furnace repair services in Hudson!