Reviews of local pros in Lowell, Massachusetts

4.8 based on 548 reviews Back to the listing
    5

    I reached out to this company after seeing a lot of positive reviews online for their AC repair services. My air conditioning unit was having trouble, and another technician told me it was a major issue—a cracked coil pan—which meant I’d need a completely new coil and a matching condenser, with a repair estimate over $4,000. Roger from this company took the time to really check out my system. He opened up my AC unit, carefully inspected everything, and let me know he didn’t think the problem was as big as I’d been told. He suggested I get another opinion just to be sure. I followed his advice, and after a third technician also checked, it turned out to be a much simpler issue: the pump was just backing up due to water condensation building up near the coil. Roger spent hours helping me—making phone calls, servicing the unit, and even searching for parts that would fit my large AC system—and he didn’t even charge me for his time. I would absolutely recommend Roger and this company if you want an honest and straightforward assessment of your HVAC system. They really care about their customers and make sure you get the best solution without unnecessary expenses.

    5

    Had one of our two heaters repaired today by Hunter & Sons AC Heating & Cooling. This was the best heater repair service we’ve ever had. I called for help and got a quick answer. The person I spoke with said a technician could come out the same day. Not long after, I got a call to confirm someone would be at our home within the hour. The repair tech, Ernest, called when he was ten minutes away and arrived right on time. He asked a few questions, checked the heater, and soon found the issue. Ernest explained clearly what was wrong and what needed to be fixed, even showing us photos of the problem. He let us know the total cost before starting any work. After we gave the go-ahead, he completed the repair in about 15 minutes. We paid, and he left. Our heater now works perfectly! Someone called shortly after to check if we were happy with the service. We won’t be looking for another heater repair company—this one is great.

    5

    I had a technician come out today to service my furnace, which is part of my geothermal heating and cooling system at home. I highly recommend this company for furnace repair, and I especially want to mention how great Marvin was as the technician. He was very polite, friendly, professional, and really knew what he was doing. Marvin took the time to explain everything about the furnace issues and what repairs were needed. He worked efficiently and made the whole experience easy. I will definitely use their furnace repair services again, and I hope Marvin can be my technician next time. Excellent service!

    5

    We had a new furnace and air conditioner installed at our home in Lowell. The installation team did a careful job putting in the new HVAC system, making sure everything was set up properly and left our home looking good. They also installed a humidifier with the unit, and when we had questions about how it worked, they quickly sent Marvin to check it out. Marvin was very thorough and made sure the humidifier was wired correctly, taking the time to ensure everything was running smoothly. Later, Derek came out to perform a routine cleaning and maintenance check on our air conditioner, which was still under warranty. He was very professional, polite, and did a fantastic job making sure our system was in top shape. Overall, we are very happy with the service and would recommend them to anyone needing HVAC work.

    5

    We came home with our baby and two dogs after a long trip, feeling worn out and just wanting to settle in for the night. When we walked in, the house felt freezing, and the temperature was only 50 degrees! It was already late in the day, and we worried we wouldn't be able to get anyone to help with the heat in time. The thought of packing everyone up again for a hotel was stressful. Luckily, after searching online, we found an AC repair company that really came through for us. Derek from their team responded right away. He even tried to help us fix the problem over the phone so we could get the heat working before he arrived. When Derek got to our home, he figured out the issue quickly—it was just a broken thermostat. He went out to get a replacement and had it installed before our son's bedtime. The house finally started warming up, and we were so relieved. We are incredibly grateful for the fast, friendly, and professional service. We highly recommend this company for anyone needing AC or heating repairs, especially if you need quick help!

    5

    From my very first phone call, this HVAC team in Lowell was on top of things and really impressed me with how smooth everything went. Roger came out one morning to give us an estimate for replacing our old heating system and central air conditioning. By the next day, we had a detailed quote. Then, when our hot water tank suddenly leaked all over the basement, I called them right when they opened. Derek in the office quickly rearranged their schedule to fit us in, and by that afternoon, everything was up and running again. We also needed to take down a wall to replace the furnace, and they were flexible, coordinating the installation date around our availability. Derek kept us updated the whole way through, and the team delivered exactly what they promised. The installers showed up on time, worked efficiently, and were always polite. I’m very happy with the quality of their HVAC work and the excellent customer service they provided. Highly recommended!

    4

    I recently had a forced air furnace installed at my home in Lowell. My house was using electric baseboard heating before, which was costing a lot, so I looked into getting a natural gas furnace instead. Nolan came out to my place and designed a system that would let us stop using the electric baseboard heaters in most of the house. The crew finished the furnace installation in about a week and did a great job keeping drywall removal to a minimum. They made sure to clean up everything before leaving, and best of all, the new furnace works great and keeps my home comfortable. I definitely recommend this company for any furnace repair or installation needs.

    4

    After reading so many positive reviews, I was a bit skeptical at first, especially since I’ve worked as a project manager in construction for years. However, I was really impressed by the service I received. I had a complicated HVAC installation in Lowell, needing a ducted mini-split system under a loft bed, with the outdoor unit set up on a slope. Roger and the team handled everything with great attention to detail. The job took a little longer than expected, but only because they paused when they realized they needed a special ducting transition to make sure the installation would look clean and professional. I really appreciated that they took their time to do things right, instead of rushing and leaving me with problems down the road. With the current rebates available, I highly recommend Mitsubishi Hyper Heat mini-splits—they’ve kept my home comfortable even when the temperature dropped to single digits. I definitely recommend this company to anyone in need of reliable heating and cooling solutions.

    5

    After getting several quotes to replace my 20+ year old furnace, I chose Hunter & Sons AC Heating & Cooling because they explained everything clearly during the estimate. Leonard was really helpful! They replaced my old furnace with a new, efficient model in just one day. It was the best decision this winter—now my heating system runs quietly instead of making loud noises like before. The new unit is much more efficient, and I’m looking forward to saving money on my energy bills. I also received all the paperwork needed for a rebate, already filled out and ready to send. I highly recommend this company!

    5

    When my thermostat showed a red warning light, I got a fast and friendly response from the team. Marvin and his assistant arrived quickly, worked efficiently, and were very helpful throughout the process. Marvin answered all my questions about my AC system and kept everything tidy while working. He has handled both my regular AC maintenance and any unexpected repairs over the years, and I always feel confident calling for help when something comes up. Most recently, I had an issue with my geothermal unit—the backup heat wasn’t working and the thermostat showed a red light again. I called on a Monday morning and Marvin was able to come by that same afternoon. There were actually two problems, but he took the time to troubleshoot everything, replaced the faulty thermostat, and made sure the backup heat was up and running before he left. The service was always professional, courteous, and thorough. I really appreciate having such reliable AC repair help, especially when summer temperatures start to rise in MA.

    5

    I had my old 16-year-old AC unit replaced with a new heat pump by Hunter & Sons AC Heating & Cooling. The whole installation took just about four hours. The team was very professional and worked efficiently to get the job done. I got quotes from several other places in Lowell, but they offered the best mix of quality and price. A lot of my friends in the area have also used them for their AC repair and installation needs and have always been pleased with their quick response and great service. At first, my home’s humidity was a bit high, but Leonard worked with the heat pump’s technical support to find the best settings. Now, the humidity levels are much more comfortable, staying in the low to mid 40% range, which is perfect for our climate here in Massachusetts. Overall, I’m really satisfied with the service and the results.

    5

    Hunter & Sons AC Heating & Cooling installed our central air conditioning system in Lowell, including connecting it to our existing heating and hot water setup. It was a big investment for our home, but it’s definitely been worth it over the years. Whenever we’ve had minor issues, the team’s advice has always been spot on, and everything has been fixed quickly. We signed up for their annual maintenance plan, and it really helps because they know our home and our AC system well. After we did some dusty remodeling, we needed a new air filter, and Derek came out fast to handle it. The filter replacement was included in our maintenance plan, which was a nice bonus. Overall, the service has been reliable and professional. Highly recommend for anyone looking for dependable AC repair and maintenance in Lowell.

    5

    On the night before Thanksgiving, our furnace started making some odd noises. We called for furnace repair, and Ernest arrived around 7pm. After checking everything, he explained our options clearly and we decided that replacing the old furnace was the best choice. We also chose to replace the aging A/C unit at the same time. We did a lot of research and got a couple more estimates from other companies, but we felt most comfortable with this team. Ernest and the crew were very professional and polite. They answered all our questions and there were no hidden costs or surprises. The installation was finished in just one day and they made sure we got all the available rebates. We learned that new heating and cooling systems are similar in price, so it really comes down to the quality of the HVAC contractor. We’re very happy we picked this company for our furnace and A/C installation, especially with Massachusetts winters to think about. Highly recommend!

    5

    hunter & sons ac heating & cooling really came through for me! they were professional, arrived on time, and knew exactly what they were doing when it came to my hvac system. a while back, when my air conditioning unit got clogged and started leaking water onto my floor, i called and talked to derek. he gave me free advice over the phone, which helped me stop the water right away—no charge or service call needed! that stuck with me, so when my ac started acting up again during a hot summer day in lowell, i called early in the morning, and they got me on their schedule for the same day. derek showed up quickly, had the part my system needed, and fixed everything efficiently. overall, it was a fantastic experience, and now i know who to trust for any hvac needs.

    5

    After getting several quotes from local companies, we went with Hunter & Sons AC Heating & Cooling for our furnace repair in Lowell. We picked them because of their strong reputation, competitive pricing, and the fact that they're right in our area. Nolan and the crew showed up bright and early, ready to get our furnace fixed, and worked quickly and efficiently. The repair was done in just one day with no problems at all. What really impressed me, and made me want to share my experience, is the way they stand by their work even after the job is done. When a part in our furnace needed to be replaced recently (it was a supplier issue, not their fault), they went above and beyond to make sure everything was working again as soon as possible. Everyone we dealt with was skilled, polite, and always on time. I feel confident we made the right choice going with this company for our furnace repair.

    5

    Hunter & Sons AC Heating & Cooling really helped me out when my furnace stopped working after a power surge. I had another company check it first, and they said I needed a new control board for $800, and the other furnace needed to be replaced for $2500. Thankfully, the technician from Hunter & Sons, Marvin, took a look and said he could repair the control board and top off the refrigerant instead of replacing everything. The total was just $300, which saved me a lot of money. Marvin was straightforward and explained every step of the repair. I’ve already recommended this service to my friends who need furnace repairs.

    5

    We recently had a new forced air furnace and AC system installed in our home. After considering a couple of other options, we decided to go with this company based on our conversation with Marvin during the walk-through. The quote to add new ductwork was more affordable than other companies that suggested mini-splits or wall-mounted units. Marvin was very knowledgeable about the furnace equipment and explained which products were made in the USA. The installation crew did a great job and finished everything even faster than we expected. I would highly recommend their furnace repair and installation services to anyone.

    5

    UPDATE: We are still in the middle of fixing up our house, and when the weather got cooler, we tried turning on the furnace but realized there was no heat. I called Hunter & Sons AC Heating & Cooling right away. From the kind person who answered the phone to the technician, Ernest, everyone was friendly and helpful. During the renovations, a wire between the furnace and the thermostat got mixed up, but Ernest found the problem quickly and rewired it, making sure it was tucked away neatly instead of running over the baseboard. Really smart fix! I’m so happy with how everything was handled—fast, affordable, and very professional. Definitely a five-star experience! ORIGINAL POST: The service was excellent! We recently moved into an older home and needed the furnace checked out while we were doing some updates. Before the technician arrived, we got a message with his photo and a quick intro, which helped us feel comfortable. He called ahead with his arrival time and had the furnace working again quickly. The price was better than I expected, and there was no push to buy extra services. The technician was friendly, professional, and explained everything clearly. We’ll definitely be using them for all our AC and heating needs from now on!

    5

    My blower motor stopped working, so I sent an email after hours. Derek called me back early the next morning, which I really appreciated. By the afternoon, the technicians arrived at my home in Lowell, quickly diagnosed the issue, removed the blower motor, replaced it at their shop, and reinstalled it for me—all in the same day. The whole repair was covered under warranty, which was a huge plus! This wasn’t my first time using their HVAC services. When I needed a new system, Derek helped me choose exactly what I wanted. The installation process went smoothly, and the price was very reasonable. I’m really happy with my new heating and cooling system. It runs quietly, is much more energy efficient, and keeps my home comfortable. Excellent service from start to finish!

    5

    i highly recommend hunter & sons ac heating & cooling for heater repair. i called early in the morning because my heat wasn’t working, and nolan came out just a couple of hours later to check out the furnace. he really worked hard to see if he could repair it, since i had just moved into my new home in lowell and was hoping to use the old system for a while longer. when it turned out the furnace couldn’t be fixed, he offered me space heaters so i wouldn’t be cold overnight, and the team came out the next day to install a brand new furnace. everyone was friendly, finished the job fast, and made sure to keep everything clean. they also rerouted the intake and exhaust pipes to give me extra headroom in my low basement, which was a big help. the price for the entire new setup was less than i expected, which made the experience even better.

    5

    my air conditioning stopped working, so i called hunter & sons ac heating & cooling since they helped me out years ago and did a great job. i called during my lunch break and explained my situation, mentioning i wouldn’t be home until later in the afternoon. the person on the phone said they would let the technician know. when i got home, i was surprised to see that the tech, roger, had already come by and replaced the capacitor in my a/c unit. i turned the system on, and it was running perfectly again! instead of getting a paper bill, i received a quick follow-up call to make sure my a/c was working properly, and i was able to pay my bill easily over the phone with my debit card. the whole process was fast and convenient, and the repair cost was under $200. roger also reminded me to check and change my furnace filter, which i did that same evening. i am very happy with the service and highly recommend them to anyone in lowell who needs help with their hvac systems!