Reviews of local pros in Lowell, Massachusetts

i had a furnace removal and replacement done at my renovated bungalow in lowell. derek was very responsive and quick to set up the service, without making me feel pressured to make a decision. he took time to answer all my questions clearly and suggested helpful tips to keep my new furnace running smoothly. the technician who installed the furnace worked carefully and made sure the area was clean after finishing. he also tested everything to be sure the new furnace was working right. i would definitely trust and recommend this team for any furnace repair or hvac work.

My furnace needed some repairs, and the upstairs of my house was always much warmer than the rest, especially during the summer. Out of all the companies I talked to, this one was the only place that offered a complete furnace repair and heating solution for my home. The office staff kept me updated through every step, which made the whole process easy and stress-free. The installation crew, including Roger, arrived right on time and worked efficiently. They made sure to leave everything neat and tidy each day. Since the new furnace system was installed, the temperature throughout the house is much more comfortable, and the uneven heating has improved a lot. I would absolutely recommend this company to anyone in Massachusetts who needs furnace repair or related services.

We have been loyal customers for many years. When we moved into our new home, we found out the air conditioning wasn’t working right. Roger came out, quickly figured out what was wrong, and fixed the AC efficiently. He really knows his way around both central air and older cooling systems, which was great since we have an older unit. Our air conditioner needed R22 refrigerant, and Roger took care of that so we could stay comfortable all summer long. If you’re looking for reliable AC repair and great service at a fair price, I highly recommend this local company.

We recently had two heat pumps installed for our heating system, and the experience was great from start to finish. The technicians, including Marvin, were very professional and clearly knew a lot about heater repair and installation. They answered all our questions and made sure everything was working smoothly before they left. The team communicated well and made the whole process easy for us. Although we initially thought we would receive a higher rebate from the state for our new heat pumps, we learned that only single-zone systems qualify for the larger rebate amount. Still, we were happy with the overall service and the quality of the installation. We appreciate how the team handled everything and would recommend them to anyone in need of heater repair or heat pump installation in MA.

I highly recommend using Hunter & Sons AC Heating & Cooling for heater repair. They really came through for us when we needed help. The first time we called, we had found damage in our attic ducts, and the heater wasn’t working right when we tried to turn it on. Marvin, our technician, came out quickly, checked everything, and replaced a part outside the unit. After that, our heater was working perfectly again. We also decided to sign up for their maintenance plan, which includes a heater check in the fall and an AC check in the spring. It’s a good value and gives us a discount on any parts if repairs are needed. Marvin was very knowledgeable and polite, working efficiently and taking the time to explain what needed to be done and how the maintenance plan works. It really helped us feel more confident about keeping our home comfortable during the cold months in Lowell.

My old furnace finally stopped working when the blower motor failed, so i decided it was time for an upgrade. I got a great price on a 96% efficient two stage gas furnace, and the 10 year parts warranty gave me peace of mind. roger and nolan came out to do the installation—they were really friendly and had everything set up fast, so my home in Lowell was warm again in no time. They also handle my regular furnace maintenance and ac tuneups, which helps keep everything running smoothly. When my AC needed a new capacitor, i was able to get a same day appointment, and the repair was done in about half an hour. that's impressive service. If my AC ever needs replacing, i'll definitely reach out to them again and might even go with a heat pump to save on my gas bills, since prices are going up. I highly recommend this furnace repair team for anyone in Lowell!

I needed help with my furnace on a Saturday evening in Lowell, and I was really impressed by how quickly the HVAC team responded. They called me back within 20 minutes and arrived at my home in less than an hour after that. My furnace was fixed and running smoothly in about 90 minutes. I wasn’t happy with my previous HVAC technician, but now I’ve definitely found a company I can trust. Nolan, the technician, was friendly and professional. He’s also helped my elderly parents in the past, and I would highly recommend their services. Later on, I needed to replace my old furnace and AC system. I was having work done in my basement, and the team coordinated perfectly with my contractor’s schedule to remove the old units right before the project started. This allowed us to keep our AC running during a really hot spell, which was a huge relief. They checked in regularly to see how things were going, and as soon as my contractors finished, the HVAC crew came right out to install the new furnace and AC. The customer service was outstanding, and we felt we got a fair price for everything. The experience was so good that, thanks to our recommendation, my brother-in-law also had his heating and cooling system replaced by them. They do excellent work at a great price, whether you need a repair or a full system replacement. I highly recommend calling them for any HVAC service in Lowell.

My experience was with Vic. He did a very thorough job in checking my HVAC system. He was polite and professional. I intend to ask for Vic to handle all of my future HVAC appointments. He is outstanding!

I have a two-story single family house. Last year, Druziako HVAC replaced my first floor AC with a Carrier heat pump. I quoted 5 companies, and Druziako was honest and gave me best pricing. The heat pump worked great in summer and winter. This year I hired them again to replace my 2nd floor AC. The whole team are friendly, helpful, and very patient. Installation went smoothly and quickly. I cannot be happier with the pricing and quality of the work. I will recommend them without any doubt. Thank you very much!

Excellent service the technician could not have been more professional.

If you need AC/heat. These are the people to take care of your needs.
From the first phone call, through the entire process. Everyone was considerate, respectful, and professional.
Purchased several split system units at a reasonable cost. Very happy!

Druziako provided exceptional service and a fair and honest price. I had several other companies come out to our home and they would not leave an estimate with me and were easily double the cost of Druziako. Please choose this business. They were timely, professional, honest, and even completed the rebate paperwork and submitted it electronically on my behalf. What more could you ask for? They were clean and covered my floors to protect them while installing the equipment. If you want excellent service that is priced well, look no further! I had a new heating and cooling system installed and it works wonderfully. Druziako installed a single stage Carrier furnace (95%) and a 16 SEER cooling unit made by Carrier too. Great equipment! Look no further! This is the HVAC company for you and your family. I was not paid to write this review or reimbursed in any way.

Vic came to check out the furnace and heat pump (installed May 2023) because we found the heat pump to be louder than we expected. Everything checked out, but he explained how it all works and that we may want to add some house insulation to muffle the sound. He was personable, knowledgeable and thorough. No charge because our new system is under warranty. So although he could not provide any quick fix, we now understand what we can do to lessen the sound. Note - when working as our AC unit, the heat pump is quieter than when it reverses the process to heat the house.

Druziako was great to work with and was able to repair our heater promptly. Tyson came out to work on our unit and was extremely knowledgeable, thorough, and communicative. Will definitely use Druziako again!

Druziako HVAC Inc. upgraded my heating air conditioning system. The heating system is in the attic and the poor men that installed the equipment worked in extreme heat. There was a problem with an air conditioning part that Druiako received from the manufacturer, but the Druizko men worked on the part and fixed it so that I would have air conditioning for the upcoming weekend. They did not give up or tell me that I'd have to wait until the next week for a replacement part. The new air conditioning system is working beautifully.

Had a very positive experience with Druziako on a complex project to reroute old ductwork throughout our basement and install air conditioning as part of a broader renovation. Ed, Dennis and the team worked creatively to maximize our space and resolve prior airflow issues and consulted with me on all key decisions. The level of expertise and communication was exactly what I needed for this kind of project.

We were very pleased with Vic and the service he provided. He did a thorough job checking out our mini-split system and diagnosing the problem. Parts are on order and we look forward to him returning to install them.

I needed an HVAC company to fix a leaking A/C unit at my home. I saw that Druziako had good ratings on google so I sent them a message on their website asking for service. Within a few days they got back to me and I scheduled an appointment today at between 1.00 - 3.00p.m.
I had to work so I asked two if my children to be home during the scheduled time and meet the technician at our home. Then they could call me at work so that I could speak with him.
At around 02.15pm I received a call at work from Druziako HVAC. They told me that their guy was running late on jobs today and would not be able to make it to our home. She asked me if I would like to reschedule for a week from today.
I understand that tech's can get delayed, and even if they need to cancel the appointment. It was a big inconvenience for my family because two of my children had to cancel all their activities so that they could be at our home to meet the technician.
But for the girl on the line to offer to come back in a week's time, that was not an example of good service to me. Not in my book.
Perhaps if she offered to send someone the next morning, then ok I think that would be reasonable.
But after you cancel with no notice, and then tell me that the next appointment is in a weeks' time, I do not feel like that is a good way to treat a new customer. Or any customer.
But you can be the judge.
I am utterly disappointed in the service that I received today from Druziako HVAC.

They were professional, on time and cleaned up after. Very Happy with the service.

See separate reply. As for cost questions, below, it was an implied warranty job, so there was no charge.

We had Druziako come and put mini splits in our home very professional and answered any questions we had. They did a great job would highly recommend them!