Reviews of local pros in Lowell, Massachusetts

After our furnace stopped working, we reached out for four quotes on new systems. Not only did we receive the best quote, but Shawn also stood out with his excellent communication. He really went the extra mile by assisting us with our return vents and sump pump, which other contractors weren't willing to tackle. When rain was in the forecast, he came out a day earlier to handle the installation, ensuring we could return home quickly. He even followed up later to express his appreciation for our business. We have only positive things to share about this experience and will gladly recommend his services whenever possible.

A few years back, Clayton and William from Hunter & Sons AC & Cooling installed a mini-split heater at our small business. They were excellent at suggesting the right heater for our needs, and worked around some of the structural challenges of the building in Lowell. A year later, they added a heater compressor to our existing furnace at home, making it a breeze and offering a competitive price. Recently, William serviced our home's furnace and AC, explaining every step of the process. He was wonderful to work with. If you need any heater repair services, I highly recommend considering this team. I couldn't speak more highly of their work.

I am now a lifelong customer and will recommend anyone in need of furnace repair services to Hunter & Sons AC & Cooling. Their customer service is of the highest quality, they have gone the extra mile to ensure we are well taken care of. The team is incredible, and it's such a relief not to worry about our 20-year-old AC and furnace breaking down at the most inconvenient time. The technicians, like Clayton and William, are excellent and deserve a big applause for their work, even in hot conditions. They are tidy and made sure not to track dirt or insulation throughout my home. The installed furnace is operating exceptionally well! I can't thank these guys enough!

the team at Hunter & Sons AC & Cooling was very polite, professional, and really made sure our furnace repair was done the right way. our old furnace stopped working and we didn't want to risk it failing again during the cold winter. Shawn explained a few good options for new furnaces and quickly got a new one installed for us the next day. we also had some damaged ductwork in the attic that wasn't installed properly before, and they fixed those up as well. they even added a couple extra vents in rooms that needed better heating. now our home warms up super fast and stays comfortable. highly recommend if you want an easy, stress-free furnace repair.

I feel really fortunate to have found a great HVAC company in Lowell. I was having trouble finding someone who could handle installing a WiFi thermostat, since other well-known companies acted like it was a huge deal. When I finally got in touch with this team, they sent William to my home. He was professional, knowledgeable, and friendly. William got my Ecobee4 thermostat up and running quickly, in less than 30 minutes. I’m very happy with the service and plan to call them again soon to replace my other thermostat.

We recently had a new heater installed, and the service was excellent. The technician took the time to explain everything thoroughly, including what work would be done and how they would set up the new heater. The team was not only professional but also very respectful of our house rules, which we really appreciated. It was a smooth process from start to finish. Overall, we are very satisfied with the heater installation and the service we received.

My experience with this furnace repair service, from the initial consultation right through to the final follow-up, was top-notch. The team, including William, Clayton, and Oliver, were professional, courteous, neat, and efficient. They installed the new furnace quickly, without making much noise or leaving any mess behind. They also took care of removing the old unit and its parts. A month after the installation, they followed up to check on the furnace's performance. They also offered additional help with the thermostat. I am extremely satisfied with the performance of the new furnace and the excellent service provided by the team. So far, everything has been great!

When I choose a company for something important like HVAC services, I really want to build a good relationship with them. After being unhappy with my previous heating and cooling company for a long time, I decided to give Hunter & Sons AC & Cooling a try, and I am so glad I did! I absolutely recommend them for any HVAC needs. From the very first phone call, the person who answered was friendly and caring, which made a great impression. My furnace had stopped working and it was pretty cold, but they sent William out right away. William checked over my furnace carefully, cleaned parts I didn’t even know needed cleaning, and explained what he was doing step by step. He got my furnace running perfectly again, and I felt confident enough to sign up for their service plan, which covered the cost of the repair and included a spring visit to check on my air conditioner. They came back in the fall to make sure my furnace was ready for winter, and every technician who has come to my home has been polite, knowledgeable, and efficient. They really pay attention to details, like watching out for my two indoor cats while going in and out, wearing shoe covers in my old basement, and making sure everything was cleaner than before they started. They even wrote down my filter size and marked the airflow direction for me, which I really appreciate since I’m not an HVAC expert. I have always preferred Trane units, and I’m happy they install and service Trane, but they are great with other brands too. It was important for me to find a company that knows what they’re doing and can handle any HVAC issue, and they have really delivered. I hope this review helps someone else find the same great service I did!

Highly recommended! The technician, William, was very polite and took the time to figure out why our heater was not working. He carefully inspected everything and found the problem, saving us a lot of money by fixing it instead of just replacing parts. We also got a great deal on a new heater, which was installed quickly and professionally. We will definitely use Hunter & Sons AC & Cooling again for any future heater repairs.

after the blower motor in my gas furnace stopped working, i reached out to Hunter & Sons AC & Cooling and left a message. oliver called me back within minutes, and he was at my house in lowell within the hour. after a quick check, i got a fair price for the motor replacement, and he started working right away. even though the job took more effort than expected because my furnace was very old and had some rust problems, oliver finished everything quickly and still charged the original price, with no extra fees for the extra work. very friendly, honest, and professional service. i highly recommend.

I had an excellent experience with a heater repair service on two projects. They installed a new heater for me and were prompt, professional, tidy, and offered a great price for the new system. For the second project, they put in a new heat pump and air handler, paying great attention to every detail. The value of the system they provided was outstanding, and the representative I worked with, Shawn, was both very professional and knowledgeable. They made the entire process smooth and easy for me, even though I live in a different area. This service truly deserves five stars!

My husband and I had a great experience with Hunter & Sons AC & Cooling. They did an excellent job explaining what was wrong with our HVAC system and what needed to be done to repair it. They went the extra mile to provide a temporary fix so our house stayed cool until the replacement part arrived. The next morning, they returned as promised and finished the repairs quickly. On the second visit, Oliver was very knowledgeable and understood exactly what we were describing. He fixed the issue right away and made sure everything was working properly. The customer service was friendly and helpful, and they really looked out for us as customers. Oliver also helped us find a repair option that was affordable and fit our budget. They truly went above and beyond to make sure our AC was running efficiently and even helped us save money on our energy bills. I would recommend them to anyone in Lowell who needs reliable, affordable, and friendly HVAC service!

I hired a team to move my noisy furnace to the basement, install a new AC compressor, run new ductwork, and put in a new water heater. I wasn't sure moving the furnace was even possible, but Clayton and his crew got it done. The work was top-notch, and everyone on the job was professional and took pride in their work. I'm glad I chose a local Lowell company instead of a big chain. I got great value and all my specific requests were met. I will definitely call them again for any furnace or water heater needs.

When my AC stopped working on a Saturday, I figured it would be tough to find someone who could help right away. I gave a local company a call, and they were able to send out Jace that very same day. Their prices were much better than others I’ve checked out nearby. Jace was fantastic—he walked me through everything he was checking and fixing, making sure I understood the whole process, which no one has ever done before. It took another visit to fully resolve the issue, but I really appreciated how well they treated me and how dedicated they were to getting my AC running smoothly again. I’ll definitely use them for any AC repairs in the future!

I recently had a new AC unit installed, and Clayton and Shawn were my technicians. They did an excellent job, and I am extremely pleased with their work. They were friendly, had a great sense of humor, and explained clearly what they were doing and why throughout the installation. Clayton and Shawn worked hard, stayed focused, and completed the job quickly without taking breaks until everything was finished. William, who handled the estimate, gave me a quote during the same visit, which was much faster than what I experienced with other companies. He was very helpful, friendly, and took the time to explain all the necessary steps for the installation. You can tell he cares about his work, and his team spoke highly of him as a boss. The price for the new HVAC system was very fair. While another company offered a slightly lower quote, their representative was rushed and didn't bother to explain the process or act professionally. If you need your heating or air conditioning system repaired or replaced, I highly recommend this team!

I recently had a new furnace system installed, including a Bryant Evolution unit, a smart thermostat, upgraded air filters, a UV air purifier, fresh air ventilation damper, and a new water heater. Shawn and his team did a fantastic job—arrived on time, listened to my requests, and finished everything in about six hours. They treated my home with care and even did some extra work to help make the system more efficient without me having to ask. All the new equipment is simple to use. The smart thermostat is easy to set up, and the app works great for controlling the temperature. The water heater works really well—I actually had to turn down the heat a bit since it was hotter than needed. The team moved the water heater to a much better spot, which now gives me room to add a new bathroom in the future. The new furnace is much quieter than my old one. I work right above it and can barely hear anything now. There’s much better airflow through the house, and I like being able to set the fan to run all the time when I’m home or sleeping, but switch it to auto when I’m away. The fresh air ventilation damper is an awesome upgrade—I get fresh air when needed, and the furnace controls it automatically, so I don’t have to mess with any manual controls anymore. I highly recommend both the products and the furnace repair services. Everything works great and the whole process was smooth!

We've relied on Hunter & Sons AC & Cooling for years for all our heater repair needs. They've handled duct work, installed a new AC, and most recently, put in a new furnace when our old one stopped working. Since I need steady, cool temperatures for my health, having a dependable heater and AC is really important to me. We trust them to keep everything running smoothly. Their technicians, like William, are always friendly, quick, and explain things clearly. The service is always excellent! After the furnace installation was done, I noticed the big water bowl I keep outside for animals was already filled and clean. My husband told me that one of the techs had accidentally knocked it over, but took the time to rinse and refill it with the hose. It was such a thoughtful gesture and really shows how much they care about their customers and even the little things.

in the middle of the night, my heater stopped working on one of the coldest days. my house temperature dropped to 52 degrees. i called hunter & sons ac & cooling, and jace came out quickly. he had the part i needed and even installed it for me without extra cost because he wanted to make sure we had heat again. jace was very friendly and explained everything step by step, even though i didn't really understand all the technical stuff. overall, this was a great experience and i highly recommend their heater repair service.

Very professional, honest, and extremely knowledgeable! Our furnace started making a strange noise, so I called Hunter & Sons AC & Cooling to check it out. Shawn and another technician arrived at our home in Lowell within two hours. They quickly diagnosed the issue and replaced the faulty part on the spot. They took the time to explain what went wrong and showed me exactly why the part needed replacing. Since our house was built over a decade ago, we know we’ll soon need a new furnace, air conditioner, and water heaters. We’ve gotten several quotes, and even though their price wasn’t the lowest, we chose them because of the quality equipment they offer, their dedication to their customers, and our positive past experiences. If you need any heating or cooling work, you’ll be happy with the service you get!

Here’s the rewritten review following your instructions: Gold Plan - AC and Heat Pump Check-Up: The technician, Oliver, checked my system and found it working well, though the original capacitor was getting weak. Oliver explained everything clearly, and I decided to have the capacitor replaced during the same visit. The builder grade heat pump is still running strong. Another visit for the Gold Plan AC and Furnace check-up went smoothly. The 4-year-old system was inspected on a cold morning, and both Oliver and Jace did a very professional job inside and out. No problems were found. During another service call, Oliver came by for the Gold Plan service agreement check. He was excellent and explained everything about my heat pump as he checked all the connections. Everything was working great, and I appreciated being there for the visit. Shawn also checked the AC system and reported it was running well. I always look forward to getting the detailed email report after each visit. On another occasion, Oliver came to review the heat pump and found everything in good shape. He also checked the Nest thermostat settings and made the correct adjustments since the original settings weren’t right. Thanks to Oliver, the heat pump now uses the electric auxiliary heat as it should, instead of being set to never run. For two heating seasons, the house was only using the heat pump compressor, so I’m really glad Oliver caught that. I highly recommend their AC repair service!

Fantastic service! From the office staff to the technician, everyone was great. Oliver was very quick at finding the issue with my AC, explained my options, and recommended the best way to get it running again. He also checked how well my system was working and gave me helpful details so I could decide what to do next. When I mentioned my high electric bills, he measured the energy use and showed me where the AC was wasting power. After answering all my questions, he gave me the bill, and it was much less than I thought it would be. Overall, a really excellent experience with AC repair in Lowell.