Reviews of local pros in Millbury, Massachusetts

Landry Mechanical Inc Plumbing HVAC & Electric did a great job fixing our heating system after a larger company couldn’t resolve it for 12 days. They recently replaced our dampers and even coordinated an electrical check in the same time window, which was very convenient. Communication was excellent and the service was outstanding. Highly recommend.

I had a broken GFCI device and a dimmer switch diagnosed and replaced. Patrick was very friendly. The job was done cleanly and professionally. The price was reasonable.

Landry Mechanical electricians Michael and Josh were very accommodating for us in the replacement of over 10 fixtures containing fussy crystals in some. they did a great job, they were prompt, clean, and very respectful of the building. Vacuumed any messes made from packaging and the Company was great in working out a great price that worked for us as well
Thank you
Linda

Jorge Gonzales from Landry arrived on time today to check out the faucet in my shower. I was not getting enough hot water but all other faucets were fine. He quickly found that the rubber gasket on the cartridge had deteriorated, replaced it, and left my shower as clean as he found it. Jorge was courteous, friendly and professional. I would not hesitate to have him come and do additional work for me. Landry is lucky to have him!

Outstanding Service!! Our company had a main drain clog, and it was important that we get the line open so we could use the building. Within 1 hr. they had a team over lead by Matt S. and he walked us through the entire process. We even got to look through the pipe camera to see the condition of the pipe after it was cleared. And no, it did not cost us an arm and a leg! Considering the quick service, not losing down time from work and the work they did, it was reasonable. We would highly recommend them and will use them in the future. The staff at Gurney Water Treatment, Sutton MA.

The guys were professional and friendly and explained in advance what the cost could be. Luckily it was not bad. Everything was cleaned up like nothing had been done. Thanks for a great job!

Had a service done a week ago. I have a bad circuit board that needs to be replaced. Tech said they would follow up with an estimate. Today I called and they have no information but that the service was completed. Was also to receive a $25 discount for having them move my appointment because they were overwhelmed with emergency calls. I had them move my appointment to a week later. Did I get the $25 off? Nope, got the full charge. I might change this rating depending on what I find out today. Otherwise, not happy with the service do far.

Updated rating: Issues were resolved to my satisfaction. Waiting on a scheduled date for the final repairs. The companies immediate response to my initial phone call this morning shows the professionalism of the team and that all customers are their priority.

Mike and Nick were both kind and respectful. They explained everything to us and gave us options to consider. They completed the job quickly and efficiently. We are very happy with the outcome and will recommend Landry to family and friends.

We called after water got into the old subpanel. The techs were helpful in showing me how the old panel was damaged and came out the next day to replace it. Quick response, good communication, and professional work.

We had a great experience with Landry! Our gas water heater tank stopped working Sunday and we were able to get an appointment with one of their plumbers to come out the next day. Their plumber Jorge Jimenez came out and assessed the issue and was able to install a new water heater same day. He was professional and worked efficiently. We recommend him and Landry for anyone needing assistance with their plumbing.

Called Landry at 11pm because we had no hot water. Automated system worked pretty well, but not perfect. Received a call at 7:30am to confirm issue and to schedule a technician. Received multiple texts keeping me updated, including when the tech was en route AND a picture of the tech.
Tech arrived by 10am, diagnosed the problem, and provided multiple options.
Part was readily available at a local warehouse. Tech returned with new part and had the hot water running within a half an hour.
Everything completed by noon.
Found our new go to company!
Thank you Colin for the upfront, honest, quick service!

The sales representative I spoke with, misrepresented the services in order to secure a service call. She told me the truck would arrive fully equipped to handle diagnostics, battery work, and related issues to fully diagnose a generator, which turned out not to be true.

The technicians who came out were polite and professional, and this review is not directed at them in any way. My issue is specifically with her sales approach. She needs to be more honest and transparent when setting expectations.

This ended up wasting a significant amount of my time and money simply so she could convert a lead. I hope others are aware of this before booking.

Technician was very polite, courteous, informal. Showed written estimate before getting started. And only paid the estimate price. Quality work done well.

Landry Mechanical was great. Clear and quick communication on appointment confirmation and on tech arrival. My tech Aaron C. was great; knowledgeable, efficient, and gave multiple options for repair. Kudos to the parts department for being able to find the part locally for my repair, Aaron was able to come back an hour later and complete the repair.

I just wanted to give a HUGGGGEEEEE shout out to the grade A team MICHAEL AND ANTHONY!! THEY SAVED THE DAY! Between there upmost professionalism and their honesty and extreme knowledge made it such a pleasure to work with them both! Not only did they swiftly identify and corrected our electrical outage they really took their time to explain everything to us and recommend things and showed us the things in our apartment that aren’t up to code so my family can be safe! They were sweet funny and awesome to talk to of course on top of how amazing they already were for fixing out issues! I would personally hire either them again for any other electrical issue I have! You guys were nothing short but AMAZING! GIVE THESE 2 a RAISE they
Truly deserve it! Thank you soooo much for saving the day! If I could give these guys 2929292030402929293 stars I would!!!!! It was an absolute pleasure working with them! Thank you so very much!!!

Our family will no longer be using landry mechanical for anything in the future. We've given them so many chances and they're just not worth it. We woke up this morning to water all around our HVAC unit and immediately called Landry to get someone out here for emergency service. The earliest 'emergency' call they could do was THREE DAYS from now?! You should take 'We Offer Emergency Services At Any Time' off your website because a 3 day window is NOT an emergency response.

Within the last year+ since we've been in our house, we've exclusively used landry for our HVAC, plumbing, and electrical needs and have run into a handful of issues with them. We've had scheduling issues (made an appointment and literally *no one showed up*, so i had to call back and make ANOTHER appointment weeks out because they had failed to actually schedule the appointment I made). We also were quoted something insane like $2k to get our smoke detectors replaced -- when we said we needed to think about it, the electricians went back to their truck, then came back inside and said they could do it for half the price...it felt odd that they'd so quickly slash the price in half, almost as if the original price was wildly inflated (it obviously was.) Finally, we got our tankless water heater installed by them in early 2024. Within the last few months, landry has contacted us to let us know that the town hadn't and still needed to inspect it (a year and a half later?!) landry asked us about our availability and my husband responded...it took them a MONTH to get back to us to figure out a date...for something that they should've taken care of literally last year?!

Landry is simply not worth the headache they give you and we'll be servicing our plumbing, HVAC, and electrical elsewhere from now on. Your service quality needs some serious improvement.

Our experience with Landry Mechanical for our heat pump installation was nothing short of stellar. Our sales rep, Zane, was extremely knowledgable and provided a great proposal. They also made it easy to work through the Mass Save loan program.

Our installation led by Patrick was also exceptional. Employees were friendly and the work was performed efficiently while also doing a quality job. Our entire home was up and running in 3 days from start to finish.

The communication with the office was also punctual and clear.

Mike Dowd and his partner provided amazing service. With Landry Mechanical I have never had issues. I had previously requested them to fix an HVAC issue which they did precisely. The staff is professional and knowledgeable and they come right to your door and get it done. Great service and I think they have the best rates compared to others considering the speed and quality of work. I had issues with my microwave oven that wouldn’t let the breaker turn on. Mike and his partner came and fixed the issue and on top they found that our house didn’t have a surge protector which is very important. They installed it in less than an hour and i feel so relieved now. I am definitely gonna go with Landry Mechanical moving forward for all home related services. Thanks guys!

Colin immediately diagnosed the problem and provided a solution for our mini split.
Joe and Jack return the next day to fix the problem. All three were very thorough. The problem was resolved. They were very courteous and respectful.
Joe and Jack described in detail what they were doing as they were fixing the problem we our mini split.

We highly recommend
Landry Mechanical for your HVAC needs.

Laundry is top shelf.y plumber Kevin was outstanding. It was a big job and he stayed till 10 pm to make sure I had hot water. 5 stars. Not the cheapest but worth every dime.

Mike did not perform any service. He came and provided a quote for a whole house generator. He was very thorough in his explanation, reasoning and needs for the installation. He answered all my questions and took the time to explain concerns that arose.
My only issue was with Landry and not Mike. I am interested in having a whole house generator installed, which, for me, means include all of the elements.
However I would have to contact a propane company to have then provide the cost estimate for the tanks and connections as well as coordinating the time frame to coincide with the generator installation.
My intent was hopefully to engage a company that would be responsible for the total installation.
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