Reviews of local pros in Natick, Massachusetts

Tom and Cooper were wonderful! I didn’t measure my rugs accurately 🙄. We just lost my father-in-law, and expenses are high, so they did they could to make sure we got the best price and work possible. I appreciate you! …

the communication was outstanding from start to end with friendly hands carpet cleaning. their professionalism was truly commendable. they cleaned three rooms for us, two of which had orange and black stains due to water damage. we initially believed those carpets would need replacing, but miraculously, they all turned out perfect after the cleaning! pedro and bryan did an exceptional job in natick. absolutely top-notch service!

scott was absolutely fantastic! he showed up early and rapidly transformed our carpets, making them look flawless and smell fresh! thanks to him, i can relish the remainder of my saturday in my natick home, admiring the newly cleaned carpets and now knowing how to maintain them. the next time i use the services from friendly hands carpet cleaning, i'd like to request scott again!

Our basement was in a terrible state when we first moved into our rental in Natick. Bryan from Friendly Hands Carpet Cleaning was at our doorstep within 3 days of reaching out, even on a Sunday evening, to spruce it up so we could have a clean slate. He was professional, courteous, and did a fantastic job with an area that required significant attention. I endorse this carpet cleaning service and will definitely be a returning customer!

When I first reached out, Eduardo was prompt in his response. His carpet cleaning rates were competitive and he completed the task efficiently. Prior to his work, the carpets in our bedrooms appeared as if they had been trampled on by untamed people who never removed their shoes. Now, they look as good as new. Eduardo also worked his magic on an upholstered chair, which had borne the brunt of being treated like a dining hall by kids. Despite its ordeal, the chair is now gleaming clean, thanks to Friendly Hands Carpet Cleaning. Eduardo's service was not only outstanding, but he was also one of the most pleasant individuals I've ever met. I would wholeheartedly recommend them, their service is a perfect 10/10.

In a moment of misfortune, I accidentally spilled a whole quart of paint down my basement stairs. The impact at the bottom caused the can to burst open, sending paint splattering all over my carpet. I attempted to clean up the mess myself, spending two hours scrubbing and blotting but to no avail. The splattered paint dried quickly, making the situation even more challenging. At my wits' end, I reached out to Friendly Hands Carpet Cleaning. Jay responded promptly and displayed immense patience and helpfulness as he worked tirelessly to clean up the paint. His professional and calming demeanor helped to alleviate my stress greatly. I truly couldn't recommend their services enough for any carpet cleaning needs!

I've been hearing great things about Friendly Hands Carpet Cleaning, so I decided to give them a try when I needed carpet cleaning service in Natick. Todd was exceptional - he maintained excellent communication, was considerate, efficient and completed the cleaning task effectively. I highly recommend these professionals as their rates are quite reasonable. I will definitely reach out to them if I require carpet cleaning services again and would recommend them to anyone in need of such services.

I’ve been having my carpets cleaned for years, but this service truly stood out from the rest. They notified me with a text when they were on their way. The technician, Scott, wore protective covers over his shoes and took extra care to protect my hardwood floors. He even had corner protectors for the door frames and walls. I appreciated that they used greener products, which meant there was no strong smell after the cleaning. One thing that really impressed me was when he set up high-powered fans to speed up the drying process. I’ll definitely be using this service from now on and will recommend it to all my clients.

I recently had Friendly Hands Carpet Cleaning come to my home in Natick to clean the carpets in three bedrooms. I couldn't be happier with the results! The entire process, from scheduling the appointment to following up with questions afterward, was fantastic. Setting up the appointment was quick and easy. Jay arrived right on time and demonstrated great professionalism throughout the service. I was impressed by the ability to track his arrival and see a photo of him before he came to my home. The day after the cleaning, I had a question and reached out to Jay. He responded promptly and was very helpful with my inquiry. I highly recommend this carpet cleaning service!

Bryan from Friendly Hands Carpet Cleaning did a remarkable job on our extensive area rug in Natick. Before he began the cleaning process, we had a brief conversation about my expectations for the rug, which he met excellently. Bryan's professionalism was second to none, and he performed a very comprehensive job. Considering I have small children, Bryan was considerate enough to warn us about the potential slipping hazard. This could occur if we stepped on the damp rug and then onto the tile, showing his attention to safety. Living in Natick, there are not many carpet cleaning services available, but I am delighted that we have access to such quality service at an affordable rate. I was genuinely impressed with Bryan's work, and I will certainly request him for my next carpet cleaning service. His attention to detail and commitment to job safety were commendable. Well done, Bryan!

i recently had my carpets cleaned, and i couldn't be happier! the team was friendly, took the time to explain the process, and didn't pressure me into extra services to keep my carpets looking fresh longer. they worked efficiently and were very careful, even using corner protectors on the walls to prevent any damage from their equipment. my home feels brand new again! the service was fantastic and reasonably priced. i would definitely recommend this company to all my friends and family!

The carpet cleaning job was exceptional. Initially, I had my incredibly filthy oriental rugs cleaned by a different company and was quite disappointed with their inadequate service. Following this, I decided to try another carpet cleaning service. They demonstrated what a thorough cleaning should involve, carried out the task, and my rugs returned spotless. Upon inspecting the cleaned rugs, I realized they required some repair work (serging and double knotting). The team promptly carried out the repairs and the results were excellent. Eduardo and Todd were remarkably informed and supportive. I can't praise them enough. A big thank you to both of them!

I'm utterly delighted with the exemplary service provided for carpet cleaning! Scott was an absolute godsend, fitting in our eleventh-hour booking and keeping us updated when they were on their way to Natick. Their promptness and readiness to tackle our end-of-tenancy cleaning predicament were truly noteworthy. Not only did Scott and Bryan clean our carpets fast and thoroughly, but they also went the extra mile by assisting us in shifting furniture that we hadn't succeeded in moving out on time. The carpets were left looking and smelling amazing, making the entire process a cinch. Their congenial crew, impressive outcomes, and first-rate customer service have completely won me over. I earnestly endorse this carpet cleaning service for all your carpet cleaning requirements, and I'll be extolling their virtues to friends and relatives!

I had an excellent experience with the deep cleaning of three area rugs at my home. I needed the job done quickly, and the technician arrived right on time to explain the cleaning process and provided a fair estimate. We scheduled the cleaning for the next afternoon, and I appreciated the courtesy call I received half an hour before his arrival to confirm he was on his way. He arrived punctually once again and completed the job in about an hour. My three rugs now look absolutely stunning! Here are my key takeaways: 1- attentive and prompt customer service 2- skilled and knowledgeable technician 3- my rugs transformed from dusty and stained to looking incredible in less than 24 hours. I’m super pleased with the results!

i called for a quote on carpet cleaning. they came out, checked everything, and gave me a fair price. we set up a cleaning day, and i got a reminder text before they arrived. bryan and the team showed up on time and did a great job cleaning both our carpets and tile. everything looks awesome now, including the tile and carpet that had lots of stains before. we are very happy with the results and will definitely use them again.

I can't thank them enough! Their carpet cleaning services are outstanding, and my carpet looks and smells incredible. The cleaner who came to take care of my carpet was Bryan, and he was extremely professional, friendly, and polite. His communication was exceptional. Bryan was also very considerate towards my dogs and granddaughter. I highly recommend reaching out to them if you need your carpets cleaned; their service is truly exceptional. I’m so grateful for Bryan's hard work—my carpet not only looks clean but also smells fantastic. It has been in this house since the 1970s, and he managed to make it look like new again. I really appreciate all of his efforts. I recommend them wholeheartedly, so if you need carpet cleaning, definitely give them a call. They are amazing!

I am really impressed with the carpet cleaning service. My carpets were looking quite worn, and I was trying to vacuum the room just before the cleaner arrived. Jay showed up early but didn’t rush me at all. Instead, he used his powerful vacuum to lend a hand! He then efficiently cleaned my carpets and charged me less than what I was originally quoted over the phone (he mentioned they quote a bit higher just to be safe). I truly appreciate this honest approach to business. Jay’s friendly professionalism made me feel at ease having him in my home, and I definitely plan to use this service again in the future and recommend it to others. This is the carpet cleaning service you want!

We considered renting a carpet cleaning machine but quickly realized how worn out we were. After checking prices, we found that for just a little more, we could have professionals come in to clean and apply a protectant to our carpet, which saved us a huge amount of time. Booking online was super easy, and the pricing was clear and straightforward. On the day of the service, my technicians Eduardo and Levi were very professional and arrived 15 minutes early, ready to start. Eduardo explained the cleaning process and offered some excellent after-care tips. I will definitely be using this carpet cleaning service again!

wow! i had jay come out to clean 4 rooms and some stairs. he arrived on time and made the carpets look spotless. i thought my older carpet was just too worn out, but after jay finished, it looked brand new! the carpet wasn’t left wet and i was able to walk on it the same day without any soggy socks. the price was great and the quality of work really surprised me in a good way. customer service was awesome and it felt like i was dealing with a friend. the whole process was easy and seamless—or should i say spotless. i highly recommend friendly hands carpet cleaning if you’re thinking about getting your carpets cleaned. i waited because i thought it would cost too much, but it was actually very affordable. 5 stars!

Absolutely the best carpet cleaning service in Natick! Our family and friends have all used this service, and we are consistently impressed with the amazing work Levi does. He went above and beyond to fit us into his schedule last minute and took the time to help move furniture, ensuring every inch of our carpets was thoroughly cleaned. If you need your carpets or tile cleaned—whether you're getting your home ready for sale, moving in, or just need to tackle messes from pets and kids—Levi is definitely the one to call!

we recently purchased a house and needed some painting and electrical work done, along with a kitchen remodel. after that, i asked my neighbor for a recommendation for a good carpet cleaning service. he shared a number for a company he always calls to clean his carpets, and he’s always pleased with their work. i decided to give them a call to clean the carpets and wax the wood floors. jay was responsible and honest; he did an excellent job cleaning the carpets and waxing the wood floors. the carpets turned out very clean and smelled wonderful, while the wood floors looked brand new and incredibly shiny. the service was very professional, and i highly recommend them!