Reviews of local pros in Natick, Massachusetts

Great upholstery & rug cleaning - looks like new! Came Beautiful!

They are miracle workers! Photos speak for themselves. Gennaro was here in no time to fix this (our dog threw up on the stairs).

Great company. Affordable prices. Green Chemicals. Arrived promptly when they said they would. Nick helped us and did a great job with moving furniture, asking what we wanted, and cleaning the rugs. Would definitely use again and recommend to anyone!

I can’t say enough about this company. So effective, well run and staff is so polite. We had the pleasure of having Gennaro Lavallee today at our home and our furniture and carpet is spotless as brand new. Thank you!

Worth every penny! So glad I had a nursery chair and a stair runner protected, especially with a baby with belly trouble. The protective layer has made clean ups that I can handle easier, and under the 5-year warranty the team has come out same day/next day to help with any messes that did not wipe away with a dry cloth.

I have now used Timmons for about a year and could not be happier with the service and quality of customer service. They come out within the hour and usually quicker when there is a doggie barf or stain that needs attention. I had the rugs cleaned then signed up for the contract to clean spots when called. I have had to call them a couple of times and within 30 minutes they show. Very professional, masks, booties, and respectful as can be in treating my home. Each service representative has been amazing. I am so happy I found Timmins and would recommend them to all!

I thought it would be impossible to get our carpets really clean (think pets, outdoorsy family etc.). Our carpets now look almost brand-new. The tech Timmins sent did a fantastic job, and the whole process from booking to cleaning to billing exceeded our expectations. Will use them again and recommend them to our friends.

Timmins Carpet Cleaner came to my home yesterday to clean three large area rugs. The results are amazing! I was so impressed with not only the job they did, but with the friendly and professional service their technician provided.

I had a bad experience with a different carpet cleaning service and called Timmins to have them look at my area rug and see if they could improve upon the stain removal. The experience was night and day from the first company. The Timmins technicians were knowledgeable, friendly and very respectful of my home. They identified damage that was done to my rug by the other service, gave me a realistic expectation of what more they could do and even offered to let me cancel the cleaning if I didn't want to proceed based on their assessment. I'm glad I went ahead with the cleaning. While the stain isn't completely gone (to no fault of them), it's definitely improved. And I received valuable tips about rug maintenance/protection in general. Next time I need a rug or upholstery cleaned, I will only call Timmins.

They are simply one of the best vendors we have ever hired in every way. Techs are amazing, our home is super clean and our contact Kristin is caring, thorough and a real person. Keep up the great work.

Have used Timmins to protect and clean our rugs and furniture, and have been extremely happy with their work! They do an amazing job and have very reliable technicians and customer service. Highly recommend!

This has been weighing on me for a while, and I've gone back and forth about whether to speak up or report it. I'm still unsure of what steps I want to take formally, but I feel the community should be aware.
It anyone has used or is considering using Timmins Enterprises (based in Natick), please be cautious. I had them clean a rug in my home some time ago, and one of their technicians entered my bedroom without permission and took a pair of my underwear from my dresser. I discovered this through security camera footage.
I haven't yet decided weather to proceed with the authorities, but I believe others deserve to know so they can make informed choices. No one should have to worry about this kind of violation in their own home.

Timmins is so wonderful at removing all sorts of stains from all sorts of surfaces! I have such peace of mind, knowing that if anything happens anywhere in our house, Timmins can help us to clean it! Their technicians are always very polite and knowledgeable as well!

Roberto came and cleaned my carpets in the hallway, as well as my den. He did more than what I asked which I was very appreciative. He was very respectful and courteous, as well as professional. I was very pleased with how my carpets looked. I will definitely use Timmons Enterprises again!

I have used Timmins for both my personal cleaning needs as well as my property management cleaning needs. The technicians are always top notch. Polite, responsive, caring individuals who will truly go beyond what is needed to make sure the job is done correctly. Since I have used them for years, I can attest to the highest quality of work performed. I do not need problems and with Timmins, I can be assured the job is done correctly.

I recently called Timmins to clean the wall-to-wall carpeting in two of our bedrooms and a 30+ year old area rug that was my grandmother's and is incredibly sentimental to me. Top notch service from the moment I called. Even with my inconsistent work schedule, the cleaning appointment was scheduled within days. Justin arrived right on time and as he walked past an area rug in our family room, he said "May I take a pass at cleaning up that rug?" I said, "No. My dogs have completely destroyed it. I have tried every product I could think of on it and it's long past saving. It's going in the trash." Justin kindly insisted and that trash-bound rug looks BRAND NEW. Every spot was removed, EVERY spot! I wish I had taken a before and after photo as it's truly remarkable and not surprisingly, the carpeting in both bedrooms and my grandmother's rug are impeccably clean, stain-free, and smell so fresh. The same exquisite care was taken in all the carpeting cleaned and you'll find no one more thankful today! Highly recommend.

We moved into a rental in Natick and the carpets had clearly not been professionally cleaned in a long time. We first tried to clean them ourselves, but it only made the carpet look worse and pushed some of the stains deeper into the fibers. Since I have a baby who had just started crawling, I was really worried about letting her play on the floor. I called Pedro for a carpet cleaning estimate, and he came out promptly, explained the process in simple terms, and gave me a fair price. He returned the next day and did an amazing job. The carpet looked refreshed, the stains were lifted, and the whole house felt cleaner. It also smelled fresh without being overpowering, and the carpet felt much better underfoot. Pedro was friendly, professional, and took the time to show me what he was doing, which gave me a lot of confidence in the service. After the deep cleaning, I finally felt comfortable letting my daughter crawl around on the carpet again without worry. Great results, great value, and we will definitely call again for future carpet cleaning services.

we really needed our carpets cleaned after our usual cleaner retired, so we searched online and picked a local carpet cleaning team. we were not sure what to expect at first, but it turned out to be a great choice. jay arrived on time, explained the whole carpet cleaning process clearly, and paid close attention to every detail. the price was even $10 less than the advertised rate, which was a nice surprise. i work out of my garage and track in a lot of dirt, so the high traffic areas on my brown carpet had turned almost black. after the deep cleaning, stain treatment, and extra care on the worn spots, the carpet looked brown again and felt fresh and clean. levi was very thorough, professional, and careful with the work, and eduardo made sure everything looked great before leaving. i really appreciate how detailed they were and how much effort they put into bringing the carpet back to life. i will definitely use this carpet cleaning service again, especially because they are a small family-run business that truly cares about doing a good job.

Best carpet cleaning service I have ever used. Friendly Hands Carpet Cleaning sent Eduardo and Bryan, and they arrived right on time, were polite, professional, and worked steadily the whole visit. They cleaned the carpet, upholstery, tile, and grout, explained each step in simple detail, and showed real care with the work. I appreciate attention to detail, and they delivered excellent results in every area. Other carpet cleaners I used before gave only average results and often left the carpet too wet, but this team did everything right, including a quick drying process that made the whole service much more convenient. I first reached out by email over the weekend, got a prompt call back, and the follow-up was just as reliable. The scheduling was easy, communication was clear, and the job was handled efficiently from start to finish. It was obvious the crew took pride in their work, and that really showed in the customer service, the cleaning quality, and the fresh, renewed look of the carpet and furniture.

On time, efficient, and staff. Best of all my carpets and chair look and smell good after the service.

Tom and Kaiden were thorough and detailed in their vents and duct cleaning. They explained their procedures and were efficient as they worked around kids and a dog. recommend!