Home Services reviews in Somerville, Massachusetts

I'm not leaving a 1 start review because they quoted me $200 and then charged me $400. Nor because the only question the technician asked me before charging me was what did I do for a living. Nor because the edges of my rug are warped and don't lay flat. I'm leaving a 1 star review because I emailed them to share my concerns and got no response. Zero. They are a bait and switch business with no customer care once they get your cash. And their pay scale seems to be based on what they think you can afford.

First tech never showed up, so rescheduled to the next day. Second tech also didn’t show up, got a call eventually to reschedule to later that day. Tech came, gave us the options. He was very nice. Seems like they are subcontractors. The base price quoted on the phone is to just steam apparently, which is useless. Wish that was specified as to do an actual cleaning was 3x the original amount for rug and couch, so just had the rug done. Honestly looks the same. Waste of time and money.

Troy was fantastic to work with! He showed up on time, was thorough, and did an outstanding job cleaning our carpets and area rugs in Somerville! I would definitely team up with him again for our needs of carpet and rug care through Tyler & Sons Carpet Cleaning!

the whole experience was absolutely superb, from setting up the appointment via phone call to having troy come over to somerville to carry out the carpet cleaning service. the courtesy call after the job was completed was a thoughtful gesture as well. tyler & sons carpet cleaning is a remarkable company and i've used their services on multiple occasions.

we were fortunate enough to have troy from tyler & sons carpet cleaning handle our carpet cleaning needs. i have nothing but praise for the incredible work he did on a particularly challenging task! he was professional, polite, and kept me informed throughout the process in somerville. i highly recommend their services!

Troy and his associate were both adept and amicable. They executed a first-rate job with the carpet cleaning. I could instantly observe the transformation in my Somerville home. They also devoted time to explain their method and the reasoning behind it. The team from the carpet cleaning service truly performed an outstanding job.

troy did an exceptional job with the thorough cleaning of my carpets, without any additional charges. my carpets have never appeared more pristine. he was diligent, didn't cut any corners, and was speedy and proficient - truly professional. if ever needed, i would definitely request for troy from tyler & sons carpet cleaning again in somerville.

A customer experienced a water leak in their basement. After we dried everything and cleaned the carpet, it didn't fit back correctly. Troy, from our carpet cleaning team, came to the rescue and managed to restretch and reset the carpet. The job was done so excellently that you couldn't even tell that the carpet had ever been disturbed. The customer was extremely impressed, making us feel like heroes. This is an admirable local family business based in Somerville. If you need your carpets cleaned or even restretched to look like new, Troy and his team are the ones to call.

Troy showed outstanding professionalism throughout his carpet cleaning service in Somerville. He responded to all our inquiries and carried out the task with meticulous attention to detail. It was an absolute delight to work with him. Thanks to his superb service, our carpets have a fresh, new appearance!

whenever we need our carpets cleaned, we choose tyler & sons carpet cleaning. they have done an excellent job on many carpets for us, and if there’s a special situation, they will let us know they will do their best, but there’s no guarantee. they are experienced in cleaning valuable carpets, including those made in persia and china that require special care. while they often have a busy schedule with on-site jobs, i've found that if i tell them there’s no rush, i usually get my carpets back in about two weeks. plus, they are a family-run business that actively supports the community.

we scheduled a carpet cleaning appointment and the team was able to promptly arrive in somerville. the two professionals, troy and his colleague, showed up at the agreed time. they were friendly and professional, working hard while maintaining a keen eye for detail. our carpets looked brand new after their thorough work. we highly recommend this service and have plans to use their carpet cleaning expertise again.

troy arrived ahead of schedule and was highly skilled. the crew performed an outstanding job on my carpet and two rugs, and asked if i wanted to apply a stain-resistant treatment - which i agreed to. he also provided me with a quote for future tile and grout cleaning services. fantastic team in somerville!

Tyler & Sons Carpet Cleaning takes care of our apartments and house in Somerville. Their service is exceptional, always on time if not early, thoughtful, hardworking, and courteous. A special shout-out to Troy who cleaned our carpets this morning. He did an amazing job. Very much appreciated.

we had a water problem in our house that left the carpets soaked. we called for carpet cleaning help and Troy showed up with a team, bringing big fans and powerful vacuums, even late at night. they took out all the wet carpet and moved the furniture. we were told to relax and that they would handle everything, and they really did. they turned a stressful mess into a situation we could handle, and we are very thankful!

Our ivory grout was quite soiled on our stone carpet. Troy did a splendid job cleaning and sealing it. He was very transparent about what the carpet cleaning task entailed, the cost, and the duration. His professionalism shone through and he completed the job swiftly with fantastic results in Somerville. We will without a doubt contact him again the next time our grout requires a thorough cleaning.

Troy and his team were outstanding. They were punctual and meticulous in their carpet cleaning task in Somerville. Their ability to communicate effectively was simply superb. The on-site team, led by Troy, did a truly exceptional job. The office support staff were also remarkable. I can't recommend this carpet cleaning team enough for their top-tier service.

Troy was outstanding, extremely meticulous, and clearly explained his strategy during the carpet cleaning process provided by Tyler & Sons Carpet Cleaning. He also assisted me in deciding if I wanted the protectant and deodorizer without any unnecessary persuasion. His communication was honest and commendable. Our carpets already look more vibrant, and we're excited to see the final result once they dry! This exceptional service was provided in Somerville.

Troy is simply amazing! We had a dirty carpet and a malfunctioning vacuum cleaner on a Sunday. He gave us a call and instructed us on how to handle the situation until he could reach our Somerville home. Once he arrived, he patiently demonstrated what he was doing. It's incredibly helpful to gain knowledge from a professional like Troy! Tyler & Sons Carpet Cleaning had our carpets spotless and smelling fresh in no time. I cannot recommend Troy enough!

On his first day working independently, Troy showed great professionalism. He was thoughtful, courteous, and respectful. He proposed additional services designed specifically for the unique needs of my property. His work was thorough and efficient. He took the time to discuss the wear and tear in areas of my carpet that see a lot of foot traffic, and carefully cleaned it without making it overly wet. After Tyler & Sons Carpet Cleaning's visit, my house in Somerville now smells wonderful and looks delightful!

Excellent client service. I was consistently updated about the time of arrival and had the ability to track the work vehicle. This is an impressive feature as I've experienced other companies providing me a two hour window and overshooting it by hours. The carpet cleaning was completed as requested and the quality of work was superior. I am satisfied with the quality of the cleaning and I am likely to use them in the future. The punctual arrival and communication from Tyler & Sons Carpet Cleaning is the best I have experienced with any carpet cleaning or related service organization. Troy's work was commendable and well-appreciated. This experience in Somerville has been nothing short of fantastic.

Troy did an outstanding job. He not only cleaned our carpets but also took care of the entire interior. The job was simply stunning. Troy was punctual and showed a sense of urgency to help me finish on time. Being local and fantastic, Tyler & Sons Carpet Cleaning is certainly a service to look forward to. Can't wait to have more carpet cleaning done when the time comes in Somerville.