Reviews of local pros in Somerville, Massachusetts

Troy was outstanding, extremely meticulous, and clearly explained his strategy during the carpet cleaning process provided by Tyler & Sons Carpet Cleaning. He also assisted me in deciding if I wanted the protectant and deodorizer without any unnecessary persuasion. His communication was honest and commendable. Our carpets already look more vibrant, and we're excited to see the final result once they dry! This exceptional service was provided in Somerville.

Troy is simply amazing! We had a dirty carpet and a malfunctioning vacuum cleaner on a Sunday. He gave us a call and instructed us on how to handle the situation until he could reach our Somerville home. Once he arrived, he patiently demonstrated what he was doing. It's incredibly helpful to gain knowledge from a professional like Troy! Tyler & Sons Carpet Cleaning had our carpets spotless and smelling fresh in no time. I cannot recommend Troy enough!

On his first day working independently, Troy showed great professionalism. He was thoughtful, courteous, and respectful. He proposed additional services designed specifically for the unique needs of my property. His work was thorough and efficient. He took the time to discuss the wear and tear in areas of my carpet that see a lot of foot traffic, and carefully cleaned it without making it overly wet. After Tyler & Sons Carpet Cleaning's visit, my house in Somerville now smells wonderful and looks delightful!

Excellent client service. I was consistently updated about the time of arrival and had the ability to track the work vehicle. This is an impressive feature as I've experienced other companies providing me a two hour window and overshooting it by hours. The carpet cleaning was completed as requested and the quality of work was superior. I am satisfied with the quality of the cleaning and I am likely to use them in the future. The punctual arrival and communication from Tyler & Sons Carpet Cleaning is the best I have experienced with any carpet cleaning or related service organization. Troy's work was commendable and well-appreciated. This experience in Somerville has been nothing short of fantastic.

Troy did an outstanding job. He not only cleaned our carpets but also took care of the entire interior. The job was simply stunning. Troy was punctual and showed a sense of urgency to help me finish on time. Being local and fantastic, Tyler & Sons Carpet Cleaning is certainly a service to look forward to. Can't wait to have more carpet cleaning done when the time comes in Somerville.

They did a fantastic job cleaning my carpet and mattress. After our dog had some accidents indoors, I reached out to them. They got back to me quickly and asked helpful questions about the situation. Troy came out to clean the mattress first, and the pet odor was totally gone afterward. I was so happy with the result that I had them return to clean the carpet too, and the smell was completely removed, even though it had been there for a while. I will only use them for any carpet or fabric cleaning needs!

One thing that really sets Tyler & Sons Carpet Cleaning apart from other service providers is their outstanding customer service. For me, this is a crucial factor in choosing a company to work with. I had some tricky spots on my carpets that were becoming more noticeable over time. I called a few different carpet cleaning services but ultimately chose this one because of their excellent customer support, competitive pricing, and positive reviews. From the very first conversation, it was clear they were knowledgeable and professional. We scheduled a time for someone to come out and assess the situation, and they quickly identified the problem. Now my carpets look fantastic and everything is just perfect!

Troy, the technician who cleaned our carpets, did an outstanding job. Despite the sweltering 95-degree weather in Somerville, he arrived punctually and immediately got to work. He graciously accepted our request to revisit certain areas without any complaints, leaving the space spotless. While not all the stains were completely removed, we were pleasantly surprised by the final results. We would definitely recommend their carpet cleaning services. Thank you!

i was really impressed with the professional and efficient service i received for my carpet cleaning needs. a friend highly recommended a carpet cleaning service, and i decided to give them a try. from the first moment i contacted them, i was met with knowledgeable and clear communication. troy worked diligently to make my carpets look great, turning what seemed impossible into a reality. i was thrilled with the results, and i appreciated how respectfully he treated my home during the process. it’s rare to find such excellent service these days, and i truly appreciate it!

I was really impressed with Tyler & Sons Carpet Cleaning. I reached out to several businesses, but none of them picked up right away or could fit me in for a week. Troy answered my call promptly and was able to come out within just a couple of hours. He arrived and got right to work the same day! Troy was courteous and professional, delivering excellent customer service and quick results. He completed the cleaning of two bedrooms, a hallway, and a staircase in about an hour. All this was done at a very fair and affordable price! I will definitely reach out to them for all my future carpet cleaning needs and will recommend them to my family and friends. Fantastic job!

I have had my carpets cleaned many times. With three kids who make a mess, it's a challenge! After buying an older home, I had Troy come over to take care of the carpets. I was so impressed with how great they looked, especially since they had been neglected by the previous owners. Every time they clean my carpets, they look brand new! The team is always professional and friendly. Their prices are very reasonable, and honestly, I would pay more for the fantastic results they provide. I’ve tried several carpet cleaning services before discovering this one. I've been using them for six years now and will keep coming back. If you're searching for an affordable service that goes above and beyond, you’ve found it!

I got three quotes to have my carpets cleaned. This company gave me the best deal, coming in $20 less than the next lowest price and about half the cost of the most expensive option. I run an auto garage, and our carpets were in really rough shape—they hadn’t been cleaned in more than two years, and were full of oil, grease, and all sorts of dirt. Troy worked around our busy schedule, came in late on a Saturday night, and took almost three hours to tackle all the tough stains. He made our carpets look like new again. I’m very pleased with both the price and the quality of the service, and I’ll definitely use them again.

I hired this company to clean our carpets and couch, and I cannot emphasize enough how disappointing and unprofessional the entire experience was. They only did half the job—they completely missed spots on the couch and they didn’t bother to move furniture, leaving large areas of the carpets completely uncleaned, while still charging us for the cost of the entire carpet. And the carpets they did “clean” looked almost the same as before!

What made this worse was that the cleaners had to use our guest parking pass, which has a $40 value, and they didn’t return it. I texted multiple times, each with read receipts proving they saw it, politely asking them to bring back the parking pass. They ignored every single message…and ended up stealing our parking pass.

To top it off, they had zero accountability. I called several times—on Friday after the service, over the weekend, and again on Monday morning. Every single time, they promised a supervisor would call me back. No one ever did. On Monday morning, after another call, the person I spoke to had the audacity to hang up on me after saying he’d “report it to a supervisor.” No follow-up, no resolution, and no respect for the customer whatsoever. (Suspiciously, the invoice they left had a phone number with the name of a different company, and the phone number didn’t work—it directed us to a completely unrelated business that had nothing to do with carpet cleaning.)

Adding insult to injury, they charged more than the initial quote…and for only doing part of the job. This company lacks professionalism, customer service, and basic courtesy. Save yourself the headache and money—do NOT use their services. Completely unacceptable.

I have worked in commercial real estate for many years. In all my experience dealing with large, demanding companies that want only the best service, I have never met a more knowledgeable and responsive carpet cleaning professional than Troy and his team. Troy has been cleaning all the carpets in our Somerville family home for a long time. They helped us keep our carpets spotless through everything from messy kids’ activities to the challenges of a new puppy. Troy really knows the science behind cleaning and protecting carpets. I highly recommend this carpet cleaning service to family, friends, and colleagues.

Troy came to clean my carpets today, arriving early with a friendly smile and ready to get to work. He was very knowledgeable about the cleaning products he used, explaining their composition and ratios as he worked. It was great to have a conversation while he was cleaning, making the experience enjoyable. My carpets look even better than when I first moved in, and I will definitely recommend this service to anyone needing carpet care or rug cleaning. The pricing is reasonable at $0.35 per square foot for cleared areas, and it’s good to have $125 cash ready. I was really pleased with the results!

Troy came to clean my carpets this time, and I must say, his positive energy made a big difference. I’ve used this service before, but today’s experience was truly outstanding. My carpet had stains from dog accidents and kid spills, but he arrived early and was fully prepared to tackle the challenge. Now, my carpet looks like new! We’re moving soon, and I feel confident there won’t be any issues with the landlord regarding the carpet. I have a lot of respect for Troy, and I will definitely request him for my next cleaning. It was a fantastic way to start the day!

This was definitely the best emergency carpet cleaning experience we've ever had. Our dog got sick on the bedroom carpet and it needed quick attention. We called Tyler & Sons Carpet Cleaning early in the morning, and Troy answered right away. He arrived within a couple of hours, ready to tackle the mess. He even used special corner protectors to make sure the walls didn't get scratched by the hoses. Troy cleaned, disinfected, and deodorized the whole room for the price we discussed. We couldn't be happier with the service!

Troy went above and beyond when I had my carpets cleaned. With pets, including a cat that sometimes had accidents, a dog, and two kids, plus lots of neighborhood kids running through the house, my carpets got a lot of use. I honestly didn’t expect such great results. I wish I had taken a before photo! Next time, I definitely will. My carpets looked almost new again after Troy finished. He also cleaned my living room furniture, and it looked refreshed too! I’ve already hired him again, and the results were just as impressive. I wouldn’t use anyone else for carpet cleaning. Troy really knows what he’s doing—there were no bad smells at all. Don’t bother with those home carpet cleaners—nothing compares to how fresh and clean your carpets will be after a professional cleaning!

We hired a carpet cleaning service to clean our 30-year-old carpets, which have seen a lot of use from kids and pets, including our two senior dogs. We knew the carpets wouldn't look brand new, but the results were even better than we expected. Troy texted us when they were on the way, arrived right on time, introduced themselves, and walked through the areas that needed cleaning before starting the job. We really appreciated how careful they were in our home, using special corner guards to protect our walls and handling our belongings with great care. We are extremely happy with the service and would highly recommend them to anyone!

I’ll admit, I didn’t really know how to properly care for my carpet and ended up making things worse. Eventually, my carpet looked so bad and stained it was almost like a piece of modern art. I finally decided to call for professional help and scheduled a cleaning with Troy. Troy showed up right on time and got straight to work. Honestly, I just hoped my carpet would look a little cleaner, but the results were way beyond what I expected! My carpet actually looks better now than when I first moved in. I was amazed by how fresh and spotless everything turned out. I don’t usually write reviews, but I had to share what a great job Troy did. If you’re in Somerville and your carpet seems past saving, I highly recommend calling for their carpet cleaning service. Not only was the cleaning top-notch, but the price was also very reasonable.

Troy with Tyler & Sons Carpet Cleaning was wonderful! This is our second time using them, and every time my carpets come out looking amazing. We have two Golden Retriever puppies, so there have been a lot of accidents during potty training, which means our carpets needed extra care. Even though we have our own carpet shampooer, it just couldn't get our carpets as clean as the professionals. I wanted someone to take care of shampooing, odor control, and stain removal. A little while later, Troy reached out about a special offer, and within a few days, he was at our home in Somerville to clean the carpets. Troy communicated really well, was professional, friendly, thorough, and efficient. I am so impressed with how clean my carpets are now! I am extremely satisfied with the service and highly recommend them. Fantastic job!