HVAC reviews in Springfield, Massachusetts

Our interaction with this company was fantastic! They cleaned our dryer vents and ducts with professionalism, promptness, and thoroughness. We can immediately detect a difference in the quality of the air, and we can rest easy knowing that everything was cleaned securely and correctly. The crew took the time to explain what they were doing, were cordial, and showed consideration for our area. You'll be happy you phoned! We heartily suggest them to anyone in need of dryer vent or duct cleaning.

I recently used ZNDL - Advanced Air Duct Cleaning Services, and I was extremely satisfied with the quality of work provided. Technician Michael was professional, punctual, and very knowledgeable throughout the entire appointment. He carefully inspected the duct system, explained the cleaning process clearly, and answered all of my questions with patience and professionalism. The air ducts had a noticeable buildup of dust and debris, and the airflow in my home was not as strong as it should have been. Michael thoroughly cleaned the entire system, improved the airflow, and made sure everything was operating efficiently before leaving. After the service, the air in my home felt noticeably fresher and cleaner. The work area was left spotless, and Michael also shared helpful maintenance tips to help keep the air ducts clean in the future.

Excellent service from start to finish! The team at ZNDL - Advanced Air Duct Cleaning Services was professional, punctual, and very thorough. They explained the entire process clearly and made sure everything was cleaned properly before leaving. I noticed an immediate improvement in air quality and airflow throughout the house. The technicians were respectful, efficient, and left everything spotless. Highly recommend ZNDL to anyone looking for reliable and high-quality air duct cleaning services!

I was pleased with the level of professionalism throughout the entire process when I recently scheduled an air duct cleaning service. After properly cleaning the vents and conducting a full duct check, the technician described how the airflow throughout the house will improve. Throughout the visit, they answered all of my inquiries, worked meticulously, and kept things tidy. The system functions far more effectively now, and the air in the house feels fresher.

There service for air duct cleaning was done thoroughly and with great attention to detail. The technician checked the entire system before starting and explained everything in a clear and professional way. After the cleaning, the airflow in my home felt much better, and the air seemed noticeably fresher. I also appreciated the helpful recommendations they gave regarding HVAC cleaning, dust removal, and indoor air quality throughout the visit.

Had the air duct cleaning done after noticing extra dust around the house, and the improvement was noticeable within a day. The technician worked carefully, explained the ductwork cleaning process clearly, and answered every question without rushing. I also appreciated the focus on indoor air quality because the air feels fresher and the airflow throughout the house is much more consistent now.

I have been a loyal customer for more than 5 years. The location of my fill pipe is clearly noted on *every* order. Despite the location of my fill pipe clearly identified in the order as being at the front of my house, when I last ordered oil their delivery guy ripped the gate off my fence to access my backyard and then left it off the hinges and propped. The gate hadn't been used or opened all winter due to a frost heave, but there was no need for anyone to open the gate since the fill pipe is accessible at the front of the house.

When we noticed that the gate had been ripped off the hinges, I contacted the "manager" who initially told me that his guy said he never even walked as far as the gate and definitely didn't enter the backyard. I then provided video of the guy in my backyard proving that his story was false. The "manager" then asked me to get an estimate to repair the fence which I did and provided by email. The repair estimate was inexpensive but the "manager" then stopped communicating with me entirely. I have called and/or emailed weekly and am consistently told the "manager" is not in the office. Terrible customer relations, especially with an established loyal customer. Very unfortunate. Prior to this incident I was pleased with the service from Springers and even recommended them to neighbors.

*This entire situation is verifiable by email and video*

Great prices & service.

Good home heating oil prices

One of the drivers just blew through a stop sign and almost hit me. Unbelievable

Fair warning do not buy your oil from here for many reasons also the lady that answers the phone is very unprofessional and rude

A+. I shop around, and Springer’s always has a great price. Polite and courteous on the phone. Arrives when they say it will, usually within a couple days.

NO hot water Friday at 5:30 p. Ran out of oil. My fault. Placed a call Fri. 5:35p, and received a call this morning to come out to deliver and get it up and running. HAPPY CUSTOMER THANK YOU SO MUCH

Technician came out to do yearly maintenance on my furnace. Put the wrong nozzle on furnace. Causing furnace to shut down. Wanted $2500 for repairs to a furnace that was working before they worked on it. Got a second opinion $600 to get back up and running. Springers oil refused to refund money for repairs or pay for repairs to fix my furnace.

Got a called about that they put oil in wrong appartment, ask me if I wanted to keep it and pay over time. I said no and wanted it remove. The lady said it was the person who called that told them to put it there, then when they called they said it was there fault. They said it would be fast and easy. Definitely wasn't fast and easy.Customer service there sucks. Dont have time for the blame game.Lost a customer

I can NOT say enough about this company. I have been having some tough times and they have come through for me EVERY time and never made me feel like it was a big deal. I would highly recommend them.

Called 3 days ago was quoted a price.. 1 day ago they call and say they have no more oil and cancel our order.
This morning they have oil and refuse to honor the quoted price.
RIP off and not smart..
Contacted the state attorney.. it was all audio recorded...don't trust liars and cons..

They delivered the oil the following day of the placed order. But be careful when ordering oil with your charge card...... They charged my credit card $640.75 for $304.53 of oil on 10/21/2019. They told me they would credit me the difference within a couple of days. On 11/14 I had to call the credit card company to get involved because when I called I was told they would credit me when they had time to do it. Very unprofessional.

Horrible experience! I was going to be a first time customer with Springers oil. I called on Monday and was told I’d get my delivery Tuesday. An hour later I received a call from them stating the delivery wouldn’t be until Wednesday (no big deal) I agreed. I received another phone call later Monday evening asking to put a check on the door tonight (with no amount due to getting a fill up, again no big deal) because their drivers were starting early in the morning. Now today being Wednesday my check still on the door around 10 am I receive another call stating there driver is there, and the person who came to the door said they didn’t order oil. Clearly that person wasn’t me and they weren’t at the correct address. The receptionist realized after me spelling out my street name that was indeed the issue, and their driver was on Sidor drive and not Theodore st. And it was too far to travel today and insisted it was’t in my area and they would not deliver now until Friday. After realizing how close the The driver was I called back and expressed my concerns about their credibility due to my deliver date being changed twice and what if they did it again and I ran out of oil or the price rose more with another company, they didn’t care, even after telling them how dissatisfied I was and was willing to share my experience with others.

I've been buying from them for years and never had an issue.
Received a delivery today and the two guys were great as always. He saw the cap I had didn't screw on properly so I was gifted one that could twist on. No charge, just friendly customer service.

I would recommend them anytime!

We have been very pleased with using Springers Oil for all our home heating needs! Their oil prices can’t be beat and their technician is top notch. Tony, one of their technicians, has been our savior. He is attentive, responsive, and fixed our furnace when other companies were claiming the furnace was unfixable. He has come to our home same day to get our furnace back up and running keeping our home toasty warm. Thank you so much, Tony!