Plumbing reviews in Weymouth, Massachusetts

Boston Standard has been working on my house since the company was just Joe, a van and a couple of guys. Fast forward to 2026 and I’m delighted to find that no matter how big the company gets that core commitment to great work and great customer service hasn’t faded a single bit. Hire them. You won’t be sorry. And, hey Chris, thanks for living it out this weekend,

Boston standard installed our HVAC and followed up with a post-install Q&A by Anthony Prosper. Anthony was very thorough in checking the system and explaining it's functionally in simple language. Excellent job by Anthony. Thank you

I recently had Boston Standard Company install multiple Mitsubishi ceiling mini splits in my newly purchased home, and the entire experience was excellent from start to finish. A special shout-out to Carlos and his team , the technicians who oversaw and performed much of the installation.

Carlos and his team were incredibly kind, knowledgeable, and professional throughout the entire process. Carlos took the time to explain how everything worked, made sure each unit was installed perfectly, and treated my home with great care. His attention to detail and friendly attitude made a big project feel completely stress-free.

I couldn’t be happier with the results, and I highly recommend Boston Standard Company to anyone looking for top-quality HVAC installation and service.

Had them come out and they did an excellent job. I had Anthony who was super professional and knowledgeable. Thank you, I will definitely be using your services in the future

Fixed furnace on a quick timeline given cold weather. Tom Heck was great to have as the technician and was happy to answer any question I had. Great service and friendly people. Also Jay Kim was incredible coming out and diagnosing the real problem with the system - 10/10

Dylan was extremely knowledgeable and professional. He took the time to explain what he was doing and why . It’s not often that you find people that are willing to take the time to provide great customer service. Thank you very much

Dylan did a fine job for us when our furnace went down. He identified the problem, gave us a timeline for finding the part, offered assurances that he would make every effort to expedite the repair, then returned on Monday and made the repair. (The cost of the service was very high but that is an issue with Boston Standard, not Dylan.)

Boston Standard did not properly diagnose the issue with my Navien water heater. They said I needed a replacement which would cost $7900. But the issue was that the gas line was blocked. Even though I proactively suggested it, they dismissed me and did not even test the pressure of the gas line. The fix ended up being very easy. I felt like Boston Standard was just trying to sell me an expensive replacement when in reality the fix was very simple.

Dylan the plumber was great. The front office is incompetent and unable to understand your problem. I made the appointment and had Dylan come out- said we need to deconstruct the cabinet under the sink as he could not find the leak. He recommended Boston Harbor as they would come out deconstruct and then could also do the repairs. I asked how long a process this would be as I need my kitchen sink to work. He said as soon as the deconstruction was done, he could get right back and get it repaired, they weren't going to leave me without a kitchen sink for an extended period of time. The crew from Boston Harbor showed up early this morning, deconstructed the cabinet- and found the leak! I called Boston Standard and told them we were ready to Dylan to come back, and they said they would have him call me. Dylan called me back after two hours- but said I needed to call the office and make an appointment. I told him that was what I had done two hours ago! The office then told me they could not schedule anyone until Monday- which I know they won't make as we are expecting a foot on snow Sunday night- I told them I could not wait three more days without a working sink- they said they would send it to scheduling and they would call me back- letting them know it needed to be done today, I received a text, tow hours later, saying they would send a quote, then realized their mistake and said they could set up an appointment for Monday! I called another plumber who will be here tomorrow! Plumber was great, front office was confused and offered no help! I would advise against hiring this company. They are refunding the $49.00 fee they charged me for the initial visit but the text I received from Larry at Boston Standard was rude and snarky- had no desire to take care of the problem. If it takes 4 hours just to try to get an appointment set up, I can't imagine how slow they would be if you had a severe problem.

Another job well done. Follow up appointment to replace duct collar and float safety switch for our central air conditioning system. Quick convenient scheduling. Received a text 24 hours in advance to confirm appointment and notification of time window when the technician will be arriving. Prior to arrival, received an another text notifying eta 30-60 minutes along with name and a photo of the technician, Anthony Prosper. Anthony and another technician arrived within 30 minutes, professional, courteous, friendly, polite and clean. Wore booties over shoes prior to entering the house. Laid down drop cloth and cleaned up after. Prior to leaving, Anthony took the time to showed some photos and explained the work that was done. Highly recommend! Will definitely continue to use these guys for all our HVAC and plumbing needs. Thank you.

Charged more the $800 to install a kitchen faucet that I supplied. Took him less than 30 minutes. No complications or issues. They refuse to tell you any approximate price until they get to your house and the charge $50 to show up at all. I wasn’t gonna post because I was ashamed of being taken for a ride but I wish someone else had posted a review so I would have known. I’m a first time new homeowner so this was sad and disappointing.

Great experience with Marlon. He and his team came in and put a new split unit in my home and garage. Could not be happier with the experience and results. Thank you!

KEVIN was exceptional knew exactly what he was looking for and very knowledgeable
I would like to request KEVIN as my service technician. I signed up for the membership and also gave him a couple of other things that he’s writing up.
He’s only been with your affirm a few months and he Is a great person to have on your side that’s fine. Good people today and I think you got one.
Thank you and will be talking soon I’m sure

Replacing a boiler is so expensive and now I see why. Boston Standard is a well oiled machine. A team (the installers, the hauler, curbside pickup, the electrician, the lead, the butcher, the baker, and candlestick maker) showed up on one of the coldest and windy days this December and dived right in. Absolutely, I love working with professionals because they help in maintaining my quality of life. For all of the above, I'm giving Boston Standard 5-stars. Thank you🌷 S Justice

Olivia came out on an emergency call when my heating system failed. She was quick to assess, very thorough, and recommend a path forward. While there was not time to address everything that day, she followed up and was there within 2 business days to take care of things. Very happy with my service.

The office people are very organized and cordial. Mike gave great advice after my furnace maintenance saving me $hundreds - signed up for a great Home Maintenance Plan covering furnace, A/C and water heater maintenance and more at a good monthly rate. Mike even discussed ways to handle frozen pipes during a very cold Jan-Feb, 2026 period. He also mentioned how they have over 20 skilled technicians that can be scheduled asap during emergencies. I trust this company, my first interactions with them exceeded their excellent online reputation. Great people, expertise and ethics - strongly recommend.

Dylan was very polite, thorough and knowledgeable. He spent time to explain what he was doing. He also took pictures and went over the total cost breakdown with me. He told about how to save with a membership package and sent me copies of everything. Dylan and his helper were so nice that they also put everything back in the cabinet under the sink for me. I would highly recommend this company.

My HVAC stopped working and gad numerous companies in the Boston area look at it but they all seemed to be try to take advantage of the situation. However, working with Nick and Brian and every member of that team, they made the impossible possible. In every area, the were professional, knowledgeable, and respectful of the unit. I rarely give positive reviews but these guys took their work to the next level. I’m already looking at work that will need to be done in my other unit. As long as I am in this city, I will be a client! I recommend them 1000% great work and best price!

We had a very good and seamless experience with Boston Standard for our mini split replacement installation. It was easy to get an appointment for an estimate. Leo was quick to come over and after inspecting our existing system and discussing our needs he gave us a couple of good options at different price points with a thorough explanation of the pros and cons for the 2 systems. Once we decided on a system they were able to install it immediately over a few days. Marlon the technician in charge of the install was very professional and efficient. He and his team were communicative, polite and left all work areas spotless. Based on our experience we would highly recommend Boston Standard.

10 out of 10. Very organized, punctual, and professional from quote to finish. Not an easy job and they crushed it as promised and on budget. Will use them again for sure.

Kenneth did an outstanding job installing our new hot water heater. Despite it being late on a Friday night, he remained professional, patient, and thorough throughout the entire process. He took the time to answer all of my questions, explained the work clearly, and ensured that installation was successful before leaving. I really appreciated his diligence and commitment to doing the job right. Thank you, Kenneth, for the great service and professionalism.