HVAC reviews in Detroit, Michigan

I called Manning Mechanical based on a recommendation from 2 friends and scheduled a maintenance call for my boiler. They were kind and processional. The day of the appointment they had to cancel due to some staff illness. When we talked again to reschedule they gave me an appointment about a week away but then called within 10 mins to ask if they could just fix it now. The folks in the office were professional and kind and the young tech, Dan, did a fantastic job. This is a local company who will take care of people. The communication was excellent and the service was high quality. I am deeply grateful and very happy to work with a company right down the street. They get it!

The team at Manning Mechanical, has been so professional and on time with their services, the financial support is awesome as well. Thank-you so much for everything who have provided me. I would recommend this company for all heating and cooling . I'm truly satisfied with Manning Mechanical.
Sincerely, A. 🙏 🤗

Called manning as they installed my furnace about 2 years ago. Had a power outrage yesterday and couldn’t get it to come back on… they came out within 30 minutes of me calling and was very nice and understanding. I am now back up and running… wanted to leave a review as I am still happy I chose them. Thank you team!

Very disappointed with the run around I'm getting. They installed this furnace 5 years ago. It's been a problem from the beginning. Repair after repair after repair. It has literally been out of service once or twice since 2020. A DTE technician said it's a lemon.

I have senior citizen in the home with no heat since yesterday when it was 2 degrees. A tech from Manning came out and said an installer needs to fix the problem. Where's the installer. I was told that we'd be first on the list this morning. I called them at 8:30am and was told someone would be here in an hour. I get a call at 10:15am from the installer to say he'd be here in 30 minutes. Just seems to be no sense of urgency for a senior citizen with frigid temperatures. And by the way, I requested a call from the owner.......still waiting.

Manning Mechanical could offer me a free furnace and I wouldn't accept it!!

This outfit is TOP NOTCH! Pleasure to have technician Dan “the Man” in my Westland, MI home! He identified the part that needed replacing and tracked down the replacement on my 35 yo HVAC system, and I’m now budgeting for these guys to replace it all later this year. Credit to owner Carlin!

They were a pleasure to do business with they did everything. They said they were gonna do it. Thank you very much Dan Anderson family of Garden City.

This was my first time working with Manning Mechanical and my experience was wonderful! From speaking to William (who was very pleasant and professional) to schedule my appointment to Dan (who was also very pleasant and professional) arriving at my home to install a thermostat. Dan did a thorough job at inspecting and testing my furnace. Then he installed the thermostat and ensured that it was working properly before he left. Manning Mechanical has gained a new loyal customer and I will be recommending them to others that can use their services.

These are the people to call if your looking for quality service. This is the only company I request to come to my home and if they have a waiting period for service, I will wait for them. They have NEVER let me down. They will go far and beyond for your family. When I need them, I’m happy to see them. Thanks “CJ” & Jamal.

A service guy from DTE recommended Manning Mechanical for a boiler replacement job. I called and spoke with a professional and polite receptionist. Although it was late in the afternoon, she assured me someone would come to our home to give an estimate that day. The owner, Carlin came that evening to give us an estimate. He also educated me on the process and what I should look for as I’m deciding on a company to hire for the job. Carlin was very patient and answered all of my questions. His manner of conversation was not pushy but rather to advise me to choose quality over price. Carlin and his team met every deadline and showed up each day ready to work to replace the massive 80 year old boiler. They worked hard and efficient both days. My husband commented how impressed he was with their professionalism and work ethic. My line of work puts me in front of a lot of people everyday. I will not hesitate to recommend Carlin Mechanical!

Carlin and his crew are awesome! Every bit of our experience with them was exceptional. After installing our new boiler they will be our only call for boiler furnace issues going forward. Appreciate everything they did for us. Thank you Manning Mechanical!

After being victimized a few times by their shoddy work, I must admit reticence about contacting any contractor with a Detroit address. My engaging Manning Mechanical resulted in a referral from a DTE furnace tech dispatched to my home to reignite a 31-year-old steam boiler flameless for the last four days. Predictably, the tech confirmed time of death four days previously and then raved about this Detroit company, knowing my sentiments. Trusting him, however, I made the call.

When the tech arrived from Manning the following day, I didn't hesitate to express my disenchantment in earnest regarding some Detroit contractors. He didn't appear offended, nor did he reprove my insinuations. On the contrary, he showed deference and totally focused on the recently deceased, explicating cause of death and determining my adjacent hot water tank had flawed connections that he would correct without any additional charge. He said the entire job could be completed the next day. Suffice it to say, that induced me to negotiate a price.

During the installment, I mentioned to him that DTE had identified a minute leak above my water tank. I said to add the cost of the repair to my bill if he could address it. He did, sans a charge. Who does that, probably only someone from Detroit. My apologies to the big D. By the end of that day, his fabulous crew of three had heat emanating not from my oven but from an expertly installed new boiler with pipes painted glossy black. This was an eight star performance; and Manning Mechanical please include plumbing, electrical, etc. in your repertoire to make my day.

Unfortunately we had a terrible experience with Manning. We had a water heater and furnace replaced due to water damage. An almost $8k job. The tech did not screw on a portion causing the gas to leak for days. Also the tech Ian failed to check if gas was leaking from the new installs before leaving my home. We noticed on day 3 a gas smell in the home. We had to call DTE and evacuate at 10:00pm at night with 4 kids in the cold.

I would love to say the owner or business rectified the situation. But the owner did not reach out and I had to continuously contact the business to even hear back from someone. This was extremely dangerous and a terrible experience for my family. Luckily I work for the state of Michigan and know how to report these things.

Back in Fall 2020 I bought a house and the boiler needed to be replaced. They were able to break down the old boiler and install a brand new one all in one day. After installation, Mr. Manning took the time to explain how everything works and the maintenance the boiler requires.

When Fall 2021 came around, they came out to perform boiler maintenance and I’ll be calling them again this fall for yearly maintenance.

Today, I woke up with no hot water. I called at 8am and they were able to get someone to my home to look at the hot water tank by 1pm. The technician knew exactly what the issue was, went to go pick up the parts, then came back to replace the parts (very efficiently I might add).

Definitely recommend as I trust their work. No need to go anywhere else.

Our old low efficiency boiler was past it's useful life and transitioning to boiler heaven. Manning was quick to respond to our request for an estimate and setup an install. They answered all questions and delivered as they said on installation day. Great service from all the team members and we're very satisfied with the end product. Call Manning for honest reliable service!

A technician told us that our boiler had to be replaced and referred us to Manning Mechanical. Soon as Carlin looked at the boiler and said that the boiler did not have to be replaced. He made the repairs and we have heat now. He also called DTE to find out why the tech that they sent out made that diagnosis. So DTE is covering the repairs. We serve an Awesome God. Any company could have come out here and told us that we DID need a new boiler. But God sent Carlin!!! His attitude and professionalism was off the chain!

I cannot speak to the quality of work they perform, but I will address their professionalism or lack there of. I called on Monday the young lady told me they wouldn’t be able to get out until Friday. I wanted to patronize a black owned business so I said okay. The lady took my info and said someone would be out between 10 and 2. It’s Friday, just to confirm (and with this cold snap) I called the office at 12 to be sure I was still on the schedule the young lady said yes there was a person ahead of me and the repairman would call when he’s on his way. It’s 4:07 Friday I called the office no answer. I understand things happen on a job and you might be later than you anticipated, what I don’t understand is not contacting a customer that’s rearranged their whole day and haven’t heard a word from Manning Mechanical. BAD BUSINESS. It makes me wonder who wrote all those glowing reviews on your website. Now I either have to pay a premium because it’s the weekend or shiver through until Monday when I can call another company.

Charles is an excellent technician. He was able to find the necessary parts and get our water heater up and running. Plus, he provided clear instructions should we need to relight the pilol light. Altogether, very happy with his methodical handling of this repair and his positive attitude. Charles did a nice job of cleaning up after as well. Very pleased with his service.

This is by far the worst HVAC company that I have worked with. This company has taken a lot of my hard earn money and has not gave me any quality in return. I purchased a boiler system for $12,000 a year or two ago. It has had multiple issues since. I’ve had other plumbers… Tell me they did not even set the boiler up correctly. They never installed a back-flow preventer. Every time I call, they never answer, on a rare occasion that they do show up, they will leave without any notice and never get back to you. If you have money to throw away, this is the company for you.

5 stars isn’t enough. Very, friendly and really knows his stuff and was able to fit me in his very busy fall schedule. I tried to DIY a thermostat on a steam boiler and Ecobee had me messing with all sorts of wires. He was able to quickly figure out what was wrong with my mess of wires and get me back on track. The company I called before was a large company with an 800 number, who refused to service my boiler because too much had been changed and they didn’t have manuals that old. This is my first time using a boiler and he explained to me everything I needed to know to maintain my almost 40 year old boiler. They will be doing all my HVAC moving forward.

Very professional! Outstanding team from Carlin Manning and his crew! Quality service and professional support install. I have used them for all my steam boiler issues in the past, they were able to solve issues other contractors or even DTE couldn’t solve. Used them to install new steam boiler at sisters house and the removal, install and cleanup was done professionally!

I hired this company to service a multi-unit rental property. The technician was scheduled to address an issue in the upper unit but instead completed work only in the lower unit and did not resolve the original concern.

He advised that I might need to hire another HVAC company to remove an item from the boiler because their team did not have the manpower for that task, and no recommendations were offered. When I explained that I did not have another company I trusted, he stated that a senior-level staff member would contact me to determine next steps. That follow-up never occurred.

Additionally, I did not receive a receipt for the work performed, and no communication was provided regarding the status or resolution of the initial issue.

I do want to note that the receptionist is very professional and attentive to customer concerns and does her best to assist within her capacity. However, the overall service experience did not result in a resolution to the issue the technician was originally called for.